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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,876 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,063
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Florida
1 review
0 helpful votes
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Great service
November 16, 2023
Updated review

Very knowledgeable, very courteous. Great experience with all sales advisors.

Date of experience: November 16, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.


Great experience
August 11, 2023
Previous review

The customer service representative was very helpful and knowledgeable.

Date of experience: August 11, 2023
New York
1 review
0 helpful votes
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Excellent
December 8, 2023

Excellent they really did the treated me with respect and did the job

Date of experience: December 8, 2023
Arizona
1 review
0 helpful votes
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Wish I got car shield years ago,love it.
December 9, 2023

Very professional and very quick with approving my repairs.

Date of experience: December 9, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Colorado
1 review
0 helpful votes
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Bad experience
December 18, 2023

My experience with car shield was very very very bad. I will never recommend anyone to car shield.

Date of experience: December 11, 2023
Carshield R. CarShield Rep
over a year old

Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.

Florida
1 review
0 helpful votes
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FOR MANY MANY MANY MANY YEARS CAR SHIELD HAS BEEN SIMPLY AMAZING AND DEPENDABLE AND AWESOME TAKING CARE OF ME AND MY FAMILY.

Date of experience: December 11, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Florida
1 review
0 helpful votes
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Awesome amazing best investment ever!
January 2, 2024

I loved the service. Saved me thousands of dollars!

Date of experience: January 2, 2024
South Carolina
1 review
0 helpful votes
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Payment Type Management
January 3, 2024

Customer service listened carefully to my request intentionally and promptly took action.

Date of experience: January 3, 2024
Virginia
1 review
0 helpful votes
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Pure professionalism
January 4, 2024

Courteous and very professional right to the point problem fixed

Date of experience: January 4, 2024
Illinois
1 review
0 helpful votes
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So far, so good.
January 4, 2024

No problems yet to report, but I feel protected for any major issues with my car.

Date of experience: January 4, 2024
South Carolina
1 review
0 helpful votes
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Worry free
January 4, 2024

It very comforting knowing that I have back up if my car breaks down

Date of experience: January 4, 2024
New Jersey
1 review
0 helpful votes
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Good service
January 4, 2024

Had my vehicle repaired and car shield paid the bill in full

Date of experience: January 4, 2024
Illinois
2 reviews
0 helpful votes
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So far it's been good.
January 4, 2024

Have not much to say. I've only been with y'all a short time

Date of experience: January 4, 2024
Arkansas
1 review
0 helpful votes
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No problems
January 2, 2024

No problems with customer services. Everything went smooth and in a timely manner.

Date of experience: January 2, 2024
Oregon
1 review
0 helpful votes
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Excellent help. Resolved!
October 31, 2023

Very Good. My issue was resolved. Thank you very much.

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Ohio
1 review
0 helpful votes
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Great job
January 2, 2024

Excellent service,they have provided me with the information I needed

Date of experience: January 2, 2024
North Carolina
1 review
0 helpful votes
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So far so good
January 4, 2024

Iv been lucky not to have any mechanical problems as of yet

Date of experience: January 4, 2024
Washington
1 review
0 helpful votes
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Customer service lacks knowledge of cars
January 11, 2024

Representatives don't seem to have appropriate knowledge of cars.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Prompt customer service
January 4, 2024

Assisted me with my issue promptly. I was very satisfied; quick and easy

Date of experience: January 4, 2024
South Carolina
1 review
0 helpful votes
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Credit card
January 4, 2024

I called to change a credit card. The rep was so nice and very helpful

Date of experience: January 4, 2024
Florida
1 review
0 helpful votes
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Repair
January 4, 2024

Called customer service to ask about issue, claim request processed, approved right away.

Date of experience: January 4, 2024