Overview
CarShield has a rating of 4.2 stars from 4,872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
What I needed to get taken care of you would not take care of it
I wanted my battery to be covered. They would not cover my hybrid battery.
Agent was very helpful on helping me with my claims & very knowledgeable on selecting my services
Thank you for your time and review. If you have any questions give us a call!
The feedback remains as previously stated. Sorry, what you get is what you get.
The questions i asked were answered amd i was satisfied
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
I am still waiting for my refund. I will bot comment until i receive it
Sometimes you had to talk to many agents on a call and answer same questions over and over.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Great service provided quick approval for job to be done
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
She gave me all the information. I needed to get to the car shop.
We're happy to hear this. Let us know if you need anything else.
I was very pleased with my experience. And I would tell my friends about it.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
They dont want to pay for anything that goes wrong with my vehicle.
We do apologize you feel this way. We at CarShield have little to no control over the claims, shop process, or the administrators' decision. We are, however, always willing to explain the coverage details or help you with any of your Customer Service needs.
Just needed to schedule payments on a different credit card.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
All the thing had to do before I can at my car fix.{not good}
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
Answered phone in a timely manner. And very polite
Thank you for your time and review. If you have any questions give us a call!
Always ready to help, great coverage at a great price.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
I had a great experience with a customer service representative.
Very knowledgeable, very courteous. Great experience with all sales advisors.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
The customer service representative was very helpful and knowledgeable.
Very professional and very quick with approving my repairs.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
My experience with car shield was very very very bad. I will never recommend anyone to car shield.
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
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- Saint Peters, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates. We do go over what is covered with you on the initial phone call and also send you the policy. Please give us a call if you have any questions or concerns.