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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Only use ome parts no aftermarket parts it's a good deal saves h money on major repairs
Simply put, seemed like every avenue their favorite phrase was, oh we don't cover that" or " we only cover an hour, you're responsible for the rest."
First of all, I had to find a dealer that would take CarShield. Every shop I spoke to said, " we don't taken them because they never pay and they are horrible to work with."
I mean, they wouldn't even cover a connector. Now I'm stuck with a $900 bill because they evaded responsibility at every turn.
I'm sure you won't post this anywhere because it's negative but I'm going to do my dead level best to deter people from using you.
After being a customer for years, when I had a serious problem you refused to carry out your deal.
Everything went great, I would recommend you to others who needed a warranty plan
My problem was solved in a matter of minutes. Great company people.
They paid for a new motor all the labor everything was covered and they gave me a rental car super easy great work with a guarantee I love car shield
Very pleased with the quickness of the experience with the overall start to finish with garage to the shield
Carshield has been good. They have paid for a transmission and engine in my vehicle. I have had them for three years now. With CarShield I do not need to trade vehicles. I can keep driving this one as long as I want.
I have not had the opportunity to use this service yet! Hope it will be a long time. It's still satisfying knowing it's there if ever need it!
Anna Stockton
I was having problems paying CarShield due to my debt card being cancelled twice for fraud. Received email regarding payment and the customer service rep was very helpful and courteous helping me resolve problem
Everything went smoothly once I got in touch with car shield. But actually it was the mechanic facility that was able to connect with them and then car shield contacted me. The connection part isn't really explained well, but everything went through great after the connection was made.
They moved my payment date as far as they could back.
Wonderful customer was great had no issues all my questions were answered with no problem
It nice to be able to talk to someone and not a machine I appreciate all of the thoughtfulness of our conversation thanks for your great staff
The representative was very helpful and friendly. I received what I ask for in a timely manner.
Car Shield lived up to the hype when I had to have pistons replaced in my engine. I was so thankful that the company did not try to reject the mechanic's diagnosis. They paid for the work with no problem. Thank you so much, Car Shield!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members