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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I had to use my car shield about 6 months into purchasing the coverage and it save me over $3,000!
I was out of state and my vehicle was repaired within a week..
I like them so far i they help when i things do on my car.
Car Shield was an inexpensive policy to keep my car running when things broke down. They were always quick to respond and get the car repaired and on my way. No questions asked. I would recommend them to anyone
I am okay for now. My startup hasn't arrived; I remain ready to see how the plan works for me and my still functioning TRAX.
Easy to understand, answered all of my questions. Pleasant, patient and not rushed, felt like a valued customer.
I found a close and a reputable repair facility, they took care of the repair and I am quite satisfied with both.
There were a lot of out of pocket expenses for parts that thought would have been included in the work completed.
Your customer skills were great. I wanted to make sure my account was being paid with correct credit card number and it is. Thanks.
Called customer service # with questions before signing up.
Love, love, love how they kept me informed on everything, and how quick they paid the claim!
Not clear. Noone gives same information. It is terrible service 🥴
I purchased a policy with CarShield and have not been disappointed with this company at all.
I logged in and it had my name on screen, but when i tried to make payment, it said person was unknown
My experience was efficient and fast.
The representative was friendly and professional.
The person seemed nice and helpful. Answered all my questions.
I'm just being safe; I hope to never have to use the service but if I have to
I'm happy I have it.
Car repair initially contacted car shield. In hindsight, I should have initiated call, as I was transferred three times.
Excellent only had to call for information. They quickly answered my concerns.
People were very helpful, walked us thru it and very knowledgeable
I just had a few questions and they were answered to my satisfaction
"Every time I call, I am told that a certain service is covered. However, when I call back after a couple of weeks, I am informed that it is not covered. This inconsistency makes me unsatisfied because I am unable to get accurate information."
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members