CarShield

Transmission and oil pump was handled with my mechanic without incident! Rental cars were available as I was without my car from 7 days to 14 days. Thanks so much Carshield!

Not happy with this company! They are refusing to pay the mechanic. Premium customer service is a joke. They're saying the rates of shop is not in their price range. Very disappointed. Will not recommend them to anyone! False promises and low expectations of how they actually speak to us over the phone. Very rude! Misleading and not trustworthy.

Very helpful and professional. The customer service person Went above and beyond on the information that was given to me. I had never filed a claim before, so I had many questions, and she answered every one of them.

Car shield is really bad service they sell you warranty for 500 mileage of one month I drive my car month and a half like 5000 mileage and my car broke down and they and they're blaming because I buy the warranty because my car was broke down, which is not that happen and then not coveringso I recommended people to don't buy warranty from the car shield. It's really bad service from them I heard from The other people they do same thing with them they say to you everything they cover and they took the payments from you and they don't wanna pay to you when you need it

Customer service is nice when I make monthly payments I have yet to use you no serious issues with vehicles but if and when I expect the service that you advertise and are expected to do

Everything they stated is true! They covered every needed repair my car needed! Very easy process and provided a rental when needed. I would recommend this service!

I have had Carshield for 3 years,I just put in a claim for $5500 and was denied, our transmission would not go into reverse. What the hell is the problem, not as advertised. Everyone I can talk to will know of this sham.

I ended up not using my car shield because the mechanic could not find a problem with my vehicle. But, when I thought I would need it, I called and the person I spoke with was very polite and helpful. It was a simple process.

When it was time to have my car Repaired and I had put the claim in they took care of my Situation pretty quickly and did not have any problems with the claims

So far so good, eventually we had mechanical problems, the Car Shield warranty helped and paid for repairs, we are happy, I wish they could pay for smaller repairs. So far so good, I am happy we have the coverage. Thank you. We needed the coverage and it helped.

A couple of months after I signed up, I almost cancelled. Car shield reps worked with me to find the right coverage that better suited my needs that fit with my budget. I questioned my decision from time to time, all the way up until my transmission AND differential both gave out simultaneously. Over $8,000.00 that they covered. I had to pay almost $450.00 for the stuff that wasn't covered like fluids. Saved my A**! As long as you read your contract and know what to expect, Car Shield is a very good service.

To my jeep in because it was shutting down while driving. The technician said it was oil housing and oil sensor problems also the crankshaft sensor was failing. You guys said prove it. It didn't fail in the shop but it did three times the next day so. Now I got take it back 3days before Christmas. It shut down trying to merge onto the Pennsylvania Highway which is very dangerous. The crankshaft sensor is cover so why just cover it.

I didn't have any claims but I did contact customer support when I canceled. The only problem I had was that charged for the next month and told me that I couldn't get a refund.

Fantastic service 👏. I ve been with car Shield for years and never thought about changing my insurance. They really care about helping people and their their problems, and how they can solve them to make them happy at a low cost.

Overall we were happy with the assistance provided with the exception of requesting that a correction be made in the spelling of our last name which is Johnson

Recently, our escape encountered a transmission issue. Our auto repair facility collaborated with Carsheil to replace the transmission. The Carsheil representative ensured that we were kept in the loop.

I reached out to customer service a few times to rent a car and extend it. Whenever I needed help, the customer service representatives were always friendly and helpful. They made sure to find me the resources I needed. Excellent customer service. It was a wonderful experience and I am happy with the services I received.

This is the first experience I've had with this type of insurance. The Representatives could not have been nicer, taking the time to lay out what needed to be done, details to submit, then going over the mechanic bill item by item to be sure it was understandable before approving the payout. My mechanics also remarked about what a pleasure it was to work with good reps who know what's what and are responsive and easy to understand. No hidden agendas, all right up front. A pleasure.

I am very pleased with the Service I receives from Carshield. Glad to see the amount of repairs I am covered under the plan. The Dealership Service Dept stated the repair was not covered. I took it upon myself to call and find out it was covered.

My car wouldn't start and not sure why. My Insur. Paid for the towing to a garage. I paid 100.00 deductible and the bill was $140 + which I pd and I am still waiting for the refund from you for the amt. Over the deductible.