CarShield

Home Safe is where I have a problem with your company. I was a member for about 45 days Everthing hit the Fan. Look at my record and you will see what I am talking about. You was suppose to contact me Via by phone. My Cell number *******295 I will wait to hear from you no more Surveys Home phone *******905 No problem with Car Shield's. Home Safe is were the BIG PROBLEMS IS.

My car died in my driveway. Car shield dispatched someone to give me a jump to see if it was my battery, before I had it towed. It was the battery, so I went and got a new battery. Saved me from towing the car.

I purchase service insurance because nothing works forever even your body so on that statement I choose Car Shield for my protection and from the commercials I saw on TV I wouldn't want to be in that position to not have coverage on my vehicle to pay out of pocket for sever service breakdown.

I started my repair process because my dealership did not except car shield. The representatives at car shield made the process easy and understandable and they provided great coaching as I went through a process that I wasn't familiar with. They were respectful, kind and attentive and I appreciate it!

Every widow should have car shield when you don't have a man in your life So they really help me well everyone should have car shield when your car warranty. Has expired.

My experience with Car Shield was excellent. My car was fixed in a timely manner and it is running great. I would'n think of using any car protection buy Car Shield.

Once I became familiar with the process the experience has been great, all the service places were familiar with your process and repairs have been completed with no worries.

What's taking so long for approval of repairs? Repair wants me to find another repair shop. Which is going to cost me another cost me another deductible payment at that new repair shop?

Great service repairing my car. It was a quick turn around and the car was repaired quickly and a rental car was waiting on me while it was being repaired. Great customer service!

I dropped the dealer ship i purched my car from and will not return for any reason. The dealer wants double for all and any item i i buy. CAR SHIELD,protects our pockets from getting screwed buy dealers.

I have auto withdrawal and new the money would not be in account. So I called carsheld and they waited a couple days. So I didn't get charged extra fees. That was very nice.

I WAS CALLED THAT THEY COULD NOT COLLECT PAYMENT. I MENTIONED THAT MY ACCOUNT NUMBER HAD BEEN CHANGED AND I WOULD CALL THEM LATER. EVERYTHING WAS CHANGED AND I WAS SATISFIED. THANK YOU FOR YOUR FRIENDLY SERVICE.

Had coverage for a few years. Had one opportunity to use but it did not work in our favor. We continued to keep but did not receive another opportunity to use.

The conversation was very helpful, and he explained everything to me. I really appreciate his time and look forward to working with them in the future.

My old credit was compromised and had to get a new one. I called Car Shield and let them know my new card number. The agent was very caring and helpful in getting my new card in the system.

Don't waster your waste your money! CarShield made the decision to only replace one coil and leave the other damaged coils in my car until they "officially" malfunction even when car technicians disagreed and suggested replacing all. I have been paying into CarShield since June 2024 and when my car needed service CarShield let me down. The company literally planned to have me on the side of the road due to not paying for what was needed on covered services. Nobody called me to explain even when I asked multiple times to speak with the person who made the decision. I even escalated for the decision to be re-evaluated bc it was obvious to technicians that it wasn't if there would be a problem but when. My car stayed in the shop for 5 DAYS for something that took a few hours to complete, but waiting on CarShield took forever. I am a single female that drives very far to work daily. I am not trying to be freezing on the side of the road and I would expect the company that I pay into would care just as much due to the fact that I am a paying customer. In addition, part of your contract states that I need to provide suggested maintenance to my car based on needs. However, when a trained technician states that I need work done or parts replaced CarShield chooses to ignore it. This does not sit well with me. As a result, you have lost a customer for LIFE. I have nothing good to say to family members and friends that were interested in this company.

I got an email saying I was late paying my bill but it didn't look right.
I called and was told it was in fact a scammer.
They were very professional and now I am confident that I will not be robbed.

Received emails indicating price increase coming to car shield policy. Contacted car shield and representative assured me there was no price increase.