business logo of CarsDirect

CarsDirect

How would you rate CarsDirect?
grey star
grey star
grey star
grey star
grey star
7 reviews
36 helpful votes
Follow Jasper R.
Unfollow Jasper R.
Send Message
Share Review
Report Review

Cars Direct
June 9, 2008

Cars Direct - Cars direct is a relatively unknown used car website. That is because it was predominantly created as a new car website containing only dealer cars. Because of its many unusual features and its top quality service and information Cars Direct has been ranked #1 new car buying site by Forbes, Time, PC Magazine, Yahoo!, and Internet Life. For a few years now they have transferred and added a complete and just as competent used car section. On their home page they have a large number ticker counting the number of cars advertised on the website, everyday I look at it, it changes. Today there were 2,835,363 cars listed. Definitely a good range of choice. As I said earlier it is the unusual features and information that make this site so unique and useful. The most interesting of which is a relatively large section called CarsDirect's Advocacy Center. Included are two major informative tools, one is a buyers bill of rights, something that many people don't realize they are entitled too when buying on-line. This includes such things as freedom from gouging and haggling and full disclosure. Secondly the advocacy center has a comprehensive section on different potential scams such as; vehicle condition scams, financing scams, and con artist and Internet scams. This scam information includes possible scam attempts and how to avoid and protect yourself from them. Included is also a pricing information section called pricing411. Essentially dealing with how dealers set up their markups, what kind of profit margins are legal or not and the legal difference in prices from dealers or private sellers. Under the same Advocacy Center is a "before you buy" section which again gives much useful information regarding how to read a vehicle history report, how to visibly inspect a car, what mileage is considered OK for a used car, how old is too old, and a don't buy a car if... section.
Further more next to the "new cars" and "used cars" link is a link called "research" here you can read extensive reviews of thousands of cars, use the finance calculator to see what you can afford, compare cars using a pretty cool interface, search for incentives and rebates and you can even get a sneak peek of next years car.

Date of experience: June 9, 2008

Overview

CarsDirect has a rating of 1.9 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. CarsDirect ranks 536th among Car Buying sites.

service
4
value
3
shipping
2
returns
2
quality
2