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Claim Your BusinessTheir products are terrible and customer service even worse. The cooling coil had to be changed because of manufacturing defects and I had to pay for installation in less than a year for their defects. Also the thermostat was defective. Also Ace Plumbing and Heating didn't get a electrical permit and illegal wired the heat pump. Also I had a rebate which they didn't honour. Go to Trane. I really regret not going to Trane as they are professional.
Their products are terrible and customer service even worse. The cooling coil had to be changed because of manufacturing defects and I had to pay for installation in less than a year for their defects. Also the thermostat was defective. Also Ace Plumbing and Heating didn't get a electrical permit and illegal wired the heat pump. Also I had a rebate which they didn't honour. Go to Trane. I really regret not going to Trane as they are professional.
Tip for consumers:
Run from Carrier and go to Trane. Their products and service is far superior.
Products used:
Heat pump
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