• Carrier

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Carrier.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Carrier.com ranks 26th among HVAC sites.

How would you rate Carrier?
Top Critical Review

“CARRIER IS VERY UNPROFESSIONAL”

Brian S.
11/8/22

Their products are terrible and customer service even worse. The cooling coil had to be changed because of manufacturing defects and I had to pay for installation in less than a year for their defects. Also the thermostat was defective. Also Ace Plumbing and Heating didn't get a electrical permit and illegal wired the heat pump. Also I had a rebate which they didn't honour. Go to Trane. I really regret not going to Trane as they are professional.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user brians1225
17 reviews
9 helpful votes
November 8th, 2022

Their products are terrible and customer service even worse. The cooling coil had to be changed because of manufacturing defects and I had to pay for installation in less than a year for their defects. Also the thermostat was defective. Also Ace Plumbing and Heating didn't get a electrical permit and illegal wired the heat pump. Also I had a rebate which they didn't honour. Go to Trane. I really regret not going to Trane as they are professional.

Tip for consumers:
Run from Carrier and go to Trane. Their products and service is far superior.

Products used:
Heat pump

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Carrier?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Carrier?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business