Carousell

Used to be great in the beginning. But it somehow filters sellers. So despite outstanding rating and great items and high activity. My account never ends up in any promotions that my account qualifies for. I contacted them and they just said that it was an arbitrary human managed selection. I. e. Top sellers sale may be full of people with barely any and bad reviews. Lately I noticed my items don't even get the views at all. Some for weeks. When before I would have hundreds of views within the first day. And after upgrade my account lost functionality and access to groups (from mobile and computer browser).
Customer service takes several days to reply. Once took a week. For each reply.
Unless they fix it, it is doomed :(( (

My acoount have been suspend when try to login via facebook however, I already asking to help Centre for this matter, but no reply at all.

Sometimes, i can't seem to find the exact thing i want to buy. It also takes a while to fill in all the details on the search function...

I recently opened an account mainly for selling used stuffs on carousell. Carousell is a great app to let go of preloved items and even sell new stuffs. Unfortunately selling on carousell has been quite an uninteresting experience due to buyers who despite sellers mentioning no bargaining/fixed price, still try to ask for lower price. Things sold on carousell are already cheap! So cheap! Sellers cant even get profits from it. Plus buyers eventhough I have a few times asked them to rate me (a feature that would let you give seller a good - smiley / bad - sad emoji) they have all failed to do so. This doesnt help other people in the carousell community to learn which sellers/buyers are good/honest so that they can choose who to deal with (which is difficult to do when dealing online). If u want to sell on carousell, do know what kind of market place u are entering, most people buying there are cheap skates. For me its just a place to get rid of stuffs for more space rather than gaining profits if unless u are using it as a platform for an already established shop/online shop.

Some things are sold for SO cheap but recently buyers can't seem to accept it & complain about it. It's like they only want to buy things that are only $1.

If you're Singapore based this would be the perfect app. People local to Singapore get lots of followers and seem to do decently in selling and offloading their (used) items. If you're USA based or located in other Asian countries, you might have a much harder time selling. It might be months or even a year before you make your first sale. No commission though - so that's great. Not as many people know about Carousell (as proven by it's lack of presence on SiteJabber!), you won't get as many followers, and because there's no consumer protection (essentially, this is merely a site to facilitate buyers and sellers to deal amongst themselves - there's no return policy or buyer protection program), buyers are probably more weary of purchasing anything on this site. If you can do cash on delivery locally, it's probably a safer bet. Beware though - there are PLENTY of scammers on this site who will say they want to buy your goods, pretend to be in your locale, but end up being a scammer from distant foreign country. The telltale signs are if they ask for your bank account details, full name, home address, telephone number, and for some reason want to discuss matters with you off the Carousell chat system to skirt detection. Do not fall prey to these scammers. Carousell has suggested methods of trading goods - follow those.

I have much faith in this app, and hope it does wonders in the future. But until they up their game on customer service, include more categories (perhaps a wedding section heh?) and introduce buyer and seller protection, much like Tradesy perhaps, it's success will merely be limited to Singapore. Nice touch with the promotional features on Facebook and Instagram etc.