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CarchexReviews 198

3.6

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Carchex Reviews Summary

Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.

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L M.
3 reviews
0 helpful votes
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When I called to inquire about extended warranties I dealt with a knowledgeable helpful and kind customer service rep named Leon. He talked me through the different packages and also sought another service rep for the person who reffered me in order for them to receive their referral bonus. Thanks again for your help Leon.

Date of experience: August 5, 2016
KENNETH V.
1 review
0 helpful votes
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Haven"t got my paper work yet
August 4, 2016

Haven"t got my paper work yet.

Date of experience: August 4, 2016
SHEELA M.
1 review
0 helpful votes
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Ian was professional and helpful
August 4, 2016

Ian was professional and helpful.

Date of experience: August 4, 2016
TIFFANY V.
1 review
0 helpful votes
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Great service
July 30, 2016

Great service

Date of experience: July 30, 2016
ETHEL L.
1 review
0 helpful votes
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Everything was good, an understanding an easy Thank you Jason

Date of experience: July 20, 2016
MADHU K.
1 review
0 helpful votes
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Good
July 19, 2016

Good.

Date of experience: July 19, 2016
TATIANA a.
1 review
0 helpful votes
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Very good experience, very knowledgeable.we have 3 polcies will purchase a 4th.

Date of experience: July 19, 2016
CONSTANCE F.
1 review
0 helpful votes
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My Customer Service Rep Robbie was wonderful!
July 19, 2016

My Customer Service Rep Robbie was wonderful! He was very helpful, professional and informative. Thank you for a wonderful experience.

Date of experience: July 19, 2016
MARILENA Y.
1 review
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No issues, just started policy
July 13, 2016

No issues, just started policy

Date of experience: July 13, 2016
ROGER U.
1 review
0 helpful votes
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Hope is good
July 9, 2016

Hope is good

Date of experience: July 9, 2016
CANDICE Y.
1 review
0 helpful votes
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I like that my agent listened to my concerns to get me to the policy I wanted. Being a single women I need to have that warranty that no matter what my car is covered and I will have a rental while it gets fixed. The price was a little high and almost made me pull away but they have a 30 day price match or money back. That's helped ease things.

Date of experience: July 3, 2016
DEBRA Z.
1 review
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My experience was wonderful!
June 28, 2016

My experience was wonderful! Thanks

Date of experience: June 28, 2016
ZENOBIA Z.
1 review
0 helpful votes
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Great
June 26, 2016

Great

Date of experience: June 26, 2016
WAYNE I.
1 review
0 helpful votes
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WRush was very helpful in answering my questions. He followed up multiple times via phone but didn't pressure me to buy anything.

Date of experience: June 24, 2016
PATRICIA Q.
1 review
0 helpful votes
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I needed coverage for my car and I spoke to one of the representatives who helped me along the way of getting the coverage I needed for my vehicle. She was polite and explained in detail the options which I needed to have. She helped me set up my account and payment schedule. She was a joy to do business with. Thank you.

Date of experience: June 24, 2016
SUSAN J.
2 reviews
0 helpful votes
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I was looking to establish a warranty for my vehicle and the gentleman I spoke with on the phone was helpful informational and it was an overall excellent customer service experience

Date of experience: June 20, 2016
BERNARD R.
1 review
0 helpful votes
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So far good impression of CARCHECK, will know more after more experience with CARCHECK

Date of experience: June 20, 2016
CAROLYN H.
1 review
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I found no pressure, answered my questions, all in all explained items clearly.

Date of experience: June 19, 2016
FRANK B.
1 review
0 helpful votes
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The Rep's knowledge on the product was very satisfactory and left me no option but to buy the product and I did. I wish other Reps could emulate his effort on handling customers.

Date of experience: June 18, 2016
LEVARUS J.
1 review
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The experience was wonderful
June 17, 2016

The experience was wonderful

Date of experience: June 17, 2016