On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.
We monitor reviews for authenticity
When I called to inquire about extended warranties I dealt with a knowledgeable helpful and kind customer service rep named Leon. He talked me through the different packages and also sought another service rep for the person who reffered me in order for them to receive their referral bonus. Thanks again for your help Leon.
Haven"t got my paper work yet.
Ian was professional and helpful.
Great service
Everything was good, an understanding an easy Thank you Jason
Good.
Very good experience, very knowledgeable.we have 3 polcies will purchase a 4th.
My Customer Service Rep Robbie was wonderful! He was very helpful, professional and informative. Thank you for a wonderful experience.
No issues, just started policy
Hope is good
I like that my agent listened to my concerns to get me to the policy I wanted. Being a single women I need to have that warranty that no matter what my car is covered and I will have a rental while it gets fixed. The price was a little high and almost made me pull away but they have a 30 day price match or money back. That's helped ease things.
My experience was wonderful! Thanks
Great
WRush was very helpful in answering my questions. He followed up multiple times via phone but didn't pressure me to buy anything.
I needed coverage for my car and I spoke to one of the representatives who helped me along the way of getting the coverage I needed for my vehicle. She was polite and explained in detail the options which I needed to have. She helped me set up my account and payment schedule. She was a joy to do business with. Thank you.
I was looking to establish a warranty for my vehicle and the gentleman I spoke with on the phone was helpful informational and it was an overall excellent customer service experience
So far good impression of CARCHECK, will know more after more experience with CARCHECK
I found no pressure, answered my questions, all in all explained items clearly.
The Rep's knowledge on the product was very satisfactory and left me no option but to buy the product and I did. I wish other Reps could emulate his effort on handling customers.
The experience was wonderful
Answer: Guaranteed there are many companies who Are less expensive. This company just takes your money. Once you pay 80 -90 percent. They become arrogant and don't care if you get upset and quit... They got a brunch of free money from you...
Answer: Not hard to reach the company. But hard to get them to honour the contract...
Answer: They will tell you the item is not covered, even if you see it on the contract...