The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Last week got my 2 canvas. They arrived in a few days and in such a great quality. Just ordered 3 more. I’m getting addicted to this. :D
Wow! I expected to get my canvas photo in a week or so, but I think it was delivered in 4 days or so after I ordered it. And it looks so great. Thanks! I’m so glad!
Just finished my order. Can’t wait to see my canvas.
Last time I ordered canvas for my living room I got a ton of compliments. I've just ordered 2 more canvas – 1 as a gift for a friend and 1 for my bedroom. So glad I've found this website. Such a great gift ideas. Thanks!
So easy and fast! I usually get so frustrated ordering online. This was the best and quickest online purchase experience I have ever had! And my 2 canvas look great. Thank you!
I ordered canvas for the first time and I’ve got to say, I wasn’t disappointed. Quality is really awesome. Looks like printed on professional photo paper. Didn’t expect that.
Just excellent service and excellent product. The prices are lowered and I got additional 15% off with the coupon they offer. Nice quality and obviously great deal. Thanks, canvas discount!
I’m happy for using bestcanvas! Too bad I didn’t find it earlier. After disappointment for 3 weeks with previous vendor, bestcanvas did its job on 99.999% for item quality and service attitude.
I’m a professional photographer and my colleagues with whom I used to work with recommended me canvas discount. I decided to order 30x24” and I was very surprised by the good quality. Colors are vivid, not blurred. I can choose from square, landscape and panoramic picture sizes according to my own picture size, to get the best result. I also liked that canvas is already stretched, so I don’t need to do it myself. I would definitely recommend others to try canvas discount. I was very satisfied with my canvas, and I’m quite nit-picky about this stuff. It was worth the spent money
Great deal! Didn’t have any problems neither with the payment, nor the quality of the delivered canvas. By the way, I had to wait for it only for 5 days.
It's a very cheap price and solid quality for canvas. I checked many services and this has the lowest prices. I ordered one canvas for my home and I'm happy about it. I love the name canvasdiscount and the price discounts on every print :)
Received canvas as described, stretched really nice, so I just unpacked it and hanged in my living room. I guess stretching is included additionally in the price and it is done well. Happy for my order
It’s the best site to print some artwork for home. I bought 30” x 20” canvas and it looks great in my room. I didn’t print my photo but i found good one on 123rf and bought it there. Now everyone asks me how I came up with such picture
I found a quite interesting deal of bestcanvas in a coupon site and decided to make a purchase. Canvas was shipped well packed, already mounted on a frame and the picture looked amazing. It took about 7 work days for me to receive it. I recommend this company
I am customer of the service for the first time and i had good experience with it. Great canvas deal for affordable price. Happy!
No problems with money wire, ordering process or quality. There were no issues from making a payment till the moment when canvas arrived. I had a little stress when I paid my money, and for example will receive damaged canvas because it can happen during the delivery. But no, everything is fine - the quality, the delivery and the service itself. I'm happy
I did a research on the internet about prices. The prices are really lowest. I had pleasure to deal with canvasdiscount because I was informed quickly when my order has been sent out. The quality is relatively high for this price
Ordered my first canvas and I'm satisfied with it. Got also free shipping for two 30' x 24' canvases. I like colors, stretching and the canvas itself. Done quality job
My canvas came already stretched, carefully packed and with hanging system as described on the website. Ahh, almost forgot, the picture print is true with no blurring or other different colors
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.