I just want to warn any potential buyers to read the reviews, this company offer but cannot deliver. I paid for express post, got an email that it had been shipped, called and it was still in the warehouse. I called customer service who just read a media script to safe guard themselves. These people are making a mockery of online selling, they take your money and you are screwed. They don't care so buyer beware, I wish I had done my research, they are a disgrace to their name.
I liked the bag and purchase at Macys. I paid a good amount for it. Within months the handle snapped. I contacted them they said they will offer a price match and also give a card and they went back on that. I had the email proof and contacted them several times. They said it was wrong and only a gift card of reduced amount will be offered. They ar not being honest. Customer service lied upfront. Disappointing service for such a huge brand.
I'm not sure what you changed in your way.Spans are going to wear, but I used to exclusively.Wear only your underwear for the last 10.Maybe twelve years and now you buy a new set of underwear and the underwear waist band is shot within a day or two The quality is so Bad now. When your spending 5 to 10 dollars a pair I expect better quality. Please fix your waistband asap it's hurting your brand
Calvin Klein has so many different perfumes for men and women that everyone can find at least one there like. Summer daze is a nice light citrus scent that anyone can wear and smell awesome and fresh all day
Item returned as the size didn't fit, took 10 days to acknowledge receipt. Still not had a refund after 4 weeks. Reading other review sites and I am certainly not alone. Keep getting excuses and no explanation just we will look into it. Have they resolved, no. I have escalated to my bank to resolve, hopefully they will resolve but I have learned a lesson not to order anything else from Calvin Klein
I really liked their jeans and regular t-shirts. Although, the Calvin Klein is a very popular designer and luxury fashion brand so the prices are also bit high. But, they never compromised with the premium quality of clothing material and unique designs.
I have been purchasing these since the 90's. They use to be a great plain white-t-shirt. Not anymore. These are terrible, thin, mis-sapen, puffy shoulders, and i swear they are different sized sleeves on each side. DO NOT PURCHASE. We will see if Calvin klein will accept a return as I already threw them all in the wash.
Bought Christmas gifts on Calvin Klein online (Canadian Store). One item didn't fit the person I bought it for, one item was mislabeled size. When I tried to return the gifts they refused (bought them in nov and it was 45 days after Christmas. Offered after a complaint 50 percent of the purchase price. I will never shop there again.
I had purchased a puffer jacket a few years back. I washed/dried according to instructions. The jacket was totally deflated. I emailed and asked for advice on perking it up. The responses were snotty and had a nasty tone. They accused me of trying to get something for free, repeatedly saying the warranty was expired. Not once did I mention a warranty or a replacement! Just advice about getting it back to normal. They were horrible.
I bought the Modern Cotton Bralette from Calvin Klein's website. It's comfy and looks great, but the sizing runs a bit small. Buying it online was easy, but it took longer to arrive than I thought it would.
I was of the view CK was a high end brand.
With the brand comes expectations.
They are nothing short of being pathetic and irresponsible.
Items have been paid for and the products have not arrived on the late date specified by their CS desk.
My query raised has not been responded to.
Does this appalling CS reflect well on a brand like CK?
Shame on you guys and absolute shame on your standards!
I'm pissed off beyond words.
Items ordered we're meant for a birthday present- the surprise has been bummed!
It seems items on sale weren't really available at all.
Doesn't give me an option for no stars - hence the 1 start rating.
I absolutely loved shopping from Calvin Klein! They have such a great range of loungewear, sportswear and intimates. All their clothing are super comfortable to wear, have great quality, and are decently priced. I was also pleasantly surprised at how nice their bags are!
There is nothing extra-ordinary in their clothing, they charge way more than what they deliver. There is a lot more better brands providing better clothes than them.
Poor cloth and poor stitching.
A big NO
Calvin Klein online store has terrible customer service. The company canceled one of the items I ordered and refused to give me a full refund. My credit card was overcharged. Beware of this company. Avoid dealing with them.
Their website suggests a size small, it was huge. I try to make an exchange, I was told I have to pay for shipping and a 10 dollar return fee! Do not order from here! Customer service was horrible and sounded bothered by my calling to resolve the size issue.
I'd give zero stars if I could! I will never, ever spend another dollar at Calvin Klein.
I ordered 6 pairs of underwear. They never arrived. Somehow, they ended-up in a city a couple of hours away and never moved from there.
I contact Calvin Klein to resolve.
They WILL NOT reship a new order!
They WILL NOT refund your money!
The ONLY option the guy kept offering, "...if I choose to accept it...", is a gift card sent to me via snail-mail. Once I receive that, I'll have to go through the reorder process myself.
I told the guy that it was weird to keep saying, "if I choose to accept a gift card, they'd send one out".
I told him, how is that a choice? You telling me it's a gift card or nothing, is NOT a choice. So of course, I accepted a gift card.
Turns out, you can't use the gift card online, nor in any department store!
You can only use it in a brick and mortar Calvin Klein store. The nearest store to me is hours away.
So, I'm out $100
Calvin Klein ripped me off for $100
They've kept my money, they delivered no product, and they gave no way to resolve the issue. No refund, no reshipping of the order...just a gift card that I can't use.
They shipped me the wrong item, It is sad when such a huge company neglects potential customers. I have things of this brand and they are of good quality, but this sad disagreement has greatly changed the overall impression of the company.
Wow, that month I bought a very cool jacket of this brand. I liked it so much that you can't pass it on. I recommend, you can buy this brand with confidence! I was very pleased with the fast delivery and the fact that the hotline communicated with me from the beginning to the end of the order.
Calvin Klein used to be my favourite brand I have been a customer for over 33 years now reason we like most brand names and pay high price is because of their quality but Calvin Klein quality is not the same any more honesty now is so poor after one wash gets damaged it is better to buy the copy of the brand made in china you get a lot better quality and u pay 10 times less the price few months ago I spend $500 in one month after one wash some items after 2 and third wash got damaged after sending the pictures and all the details of the product they overs me $40 gift card for 2 t shirts even though I send them pics of 4 t shirts 2 pants and a running shoes when I called them I said I can go back to the store show the store manager in case u can't see the damages in pictures well store manager can confirm that they can not be worn any more because they are damaged after one wash one of them in email said well after washing some products do get damaged and the lady on the phone said no we can't do any thing they only added extra $10 and send me $50 gift card which is so sad for being a loyal customer so I m not going to be Calvin Klein customer any more if that's the case after paying high price for a brand which we think is good quality gets damaged after one wash few I washed with hand and few washing machine both got damaged so it is better to pay 10 times less for the copy which is much better quality Calvin Klein quality is not sane any more it is so horrible and u don't even get one quarter of what u spend on one month in their store
It's not the first time I've ordered here and I'm always satisfied, always fast and accurate. I would recommend this store to anyone.
Calvin Klein has a rating of 1.8 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calvin Klein most frequently mention and customer service. Calvin Klein ranks 175th among Designer Clothes sites.