I purchased some heaters from Calorique on 21/01/2019. They agreed that I could return them and they would give me a refund for the €1,572 I paid.
On 03/06/2019 they confirmed that they received the heaters back. Following August 2019 they have ignored all contact from me.
They still owe me €1,572. I cannot believe they would treat a customer this way. Absolutely awful customer service. Would give zero stars out of 5 if was able to!
calorique.info is a German heated flooring supply e-commerce site. They have an ebay sales page with 403 positive reviews, and 0 negative reviews. The site has 24/7/365 support by email, phone, and fax, as well as a postal mailing address. This site has no popups and tested clean and safe from malware. VirusTotal, Quttera, and AVG found no issues with this site. Google Malware Diagnostic Tool reported this site as safe. Ratings and Stats were as listed at time of this review. Site is in German.
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