From the business
Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.
Callie Reviews Summary
Callie has a rating of 4.5 stars from 1,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.
DO NOT ORDER ANYTHING FROM THIS COMPANY! I ORDERED CHRISTMAS GIFTS AND PAIN $100.00 FOR THESE GIFTS AND I STILL HAVE RECEIVED NOTHING! THERE I SAT WHILE MY FRIENDS GAVE ME GIFTS AND I HAD NOTHING FOR THEM. SHAME ON ME FOR NOT CHECKING THE REVIEWS BEFORE I ORDERED. IF THIS IS HOW THEY DO BUISNESS I CAN'T IMAGINE HOW AWFUL THE PRODUCT IS GOING TO BE!
Ordered 2 personalized items on Dec 5th. Per email, they were to be sent to me by Dec 20th at the latest. Lie... they were SHIPPED from China on the 19th. No way will I be receiving them in time for Christmas. I emailed callie and explained to them if they say "delivery" day is Dec 18th-20th that's completely different than "shipping" date. I also voiced my disappointment that I would now not have a gift for a family member. They told me in the email that it would be best if I had a different gift ready for them. They finally offered 15% refund. What a load of crap this company is. I wanted to wait until I had my product to review that as well, but I just can't wait that long. And looking at reviews, I think I'll be lucky if I see it before 2024 gets here. Poor customer service. Ridiculous. Never ever again.
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
This company is a total SCAM. Unfortunately my hubby ordered and now it's says the tracking number does not exist. I will be disputing the charge to my card. DO YOUR RESEARCH AND DON'T ORDER FROM THEM.
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered personalised tree ornaments for my sisters for Christmas and when they arrived I was absolutely shocked to find that they had printed the design and names back to front. They look absolutely awful. I can't quite believe how a company hasn't noticed these defaults even are packing each one.
My sisters will now not have a Christmas present, and I have been left feeling very deflated. Please do not order from this joke of a company.
I've uploaded a photo of what I received and a photo of my actual order I placed and paid for that I unfortunately didn't receive.
We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. After checking, the reason that you see the product backwards is because there is a protected film covering it, once you remove it from the front side, it will be the correct side. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a custom blanket for my husband as a Christmas gift. After I got no email saying it was shipped I emailed them. Got a response saying they had trouble with their emails going out, but provided me with a tracking # saying it was in transit. Now I get a email stating the shipping company lost my package and to provide a # so they can replace my order. Wtf does my # have to do with them resending what I ordered. Surely they can find my order by my name and order #. I'm fairly certain I've been scammed and thank goodness it wasn't for a large amount. As I only ordered with them because they were cheap as I have already spent a large amount of money on other gifts for him. I wish I had read these reviews before wasting my money. Lesson learned. Don't do business with Calli. After reading the grammatical errors in the 2nd email I know this site is a scam.
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I order a blanket on November 29th still say it's in china been saying that for the last 2 weeks still haven't received nothing the company has stilen my money
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I bought an LED memorial lantern from Callie.com in memory of a loved one who recently died. Two of the panels were for quotes of choice, the other two for pictures of my loved one. After several weeks, it was delivered and was the cheapest looking plastic lantern I have ever seen. Looks like it came from dollar tree. I then noticed that the quotes and pictures didn't look right. After putting batteries in it and turning it on, I discovered what looked like pictures of two men in the background of my loved one's pictures and two different quotes overlapping. The corners were peeling off, so I kept peeling them back and there were literally pictures of two men who I didn't know glued to the lantern underneath my loved one's pictures and two quotes I didn't pick out under the ones I did pick. Couldn't be removed. I believe someone decided to return their lantern for whatever reason and instead of Callie disposing of it as they should have, they instead glued my pictures and quotes onto someone else's to save costs. I have never been so dissatisfied from an order. How cheap and deceptive. I should also say that after purchasing this, the emails and tracking information I received were strange, definitely overseas. The order was late and the only contact information on their website was an email. It took days to get a reply about where my order was. I figured I had been scammed and wasn't confident it would be delivered. Overall a sketchy company. Luckily, and to my surprise, they did refund my money after several emails back and forth where they tried to make me accept a replacement, which I was not interested in. It would have taken 2-3 more weeks, which would not arrive by Christmas and I simply did not trust their service. Don't waste your time!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Terrible experience! It was a Christmas present, I got the wrong item in addition I have to pay the 70% more if I want the item that I payed for! They suggested a 30% discount! I'm shocked
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your standard. But after checking your corresponding emails with our customer service, it looks like we crafted as your order confirmation email request. Could you please double check again? Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I orederd 2 tree names … both pretty BUT only ONE came in the correct order…when I contacted them explaining this a few times they kept telling me to take the paper off of it … I guess the words and order works magically be correct! They are not willing AT ALL to either 1) make me another one ( I would have sent the other one back) and do it correctly OR 2) send me my refund back … horrible since it was their mistake in the first place! Horrible horrible customer service!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your standard. But after checking your corresponding emails with our customer service, it looks like we crafted as your order confirmation email request. Could you please double check again? Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I should have done more research. Poor customer service. I ordered my MIL'S Christmas gift on 12/5 and paid for expedited shipping (with a delivery estimate of 12/16-12/18. I contacted them on 12/16, as I hadn't heard from them regarding shipping. The responded saying that the item was ready to ship and that I'd receive notification soon. I didn't, but I checked the order details page and saw it shipped, with a delivery estimate of 12/27! I contacted them again, saying that was unacceptable. They said they could not refund my expedited shipping cost, as I paid the shipping carrier, not them. Deplorable customer service. I absolutely will never ever order from this website again and would dissuade anyone considering them to look elsewhere.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a gift for my daughter's birthday. She still hasn't received it. I placed my order over a month ago. Still no bday gift.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I had an ornament made for my best friend. I paid for expedited shipping... And the normal shipping had it due here at the latest in the 10th. I've reached out.they say my orders finished and I'll get shipping info... And wish me a merry Christmas.
And I've gotten no shipping info or my purchase, its the 16th today. The last time I heard from them was 3 days ago again saying my order was ready and would be shipped and I'd get an update.
I won't use them again.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Waited weeks to receive my order and what I received was not what I had ordered. It was a Christmas gift and won't have time to order again and have it here in time. Signed, One very unhappy first time customer.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
What I ordered was different to what arrived - completely different. When I contacted them - my email was ignored. Contacted again. Nothing.
Be really careful.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
We made the mistake of ordering from Callie over a month ago. We were told that estimated delivery would put the item here in time for Christmas (estimated delivery date Dec 14). It is the 14th of December and the item is still in China. While I cannot comment on the quality of the item yet, I can tell you that they are dishonest in location and time for shipping.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Ordered some items and never arrived and no one answers my messages via email or Facebook. Absolutely disgusting
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Placed an order for a gift for a good friend on Nov 28. Still have not received. I'm going to put stop payment on the transaction tomorrow.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
It's just cheap rubbish. Not worry any money you spend. I ordered three necklaces for Christmas presents. Came totally different items. Very disappointed.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Am extremely unhappy with the sizes of each blanket! They are on the smaller side They are not what they look like in the pictures! I've never ordered on before and this has made scared to ever they're online again. I really hope you make this right. Out of 9 blankets 7 of them have seam issues
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered from them over a month ago and still have not got my order. I do not recommend Callie Gifts at all.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.