BuyInvite has a rating of 4.5 stars from 159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyInvite most frequently mention great products, online shopping, and good quality. BuyInvite ranks 3rd among Flash Sales sites.
Proactively asks for customer feedback
No critical highlights yet
I agreed upon this statement. Because of this I learned something new and something useful. That is all thank you
When you look at the crossed out price on buyinvite, you assume that to be the original price but is it? After checking on several products online by going to the actual product website I find the pricing questionable The item is priced on the actual Beebay Kids website at $17.77 AUD reduced to $14.22 AUD yet on buyinvite it appears to be discounted from $63AUD to $25 AUD advertising this product to the Australian consumer for 60% off...?
I have shopped with BuyInvite a number of times and usually they are really good. This time however my purchase was supposed to be delivered by 26th November, and by the looks of things the items have not left the warehouse, it is now 6 December. I am now thinking that it is unlikely that i will receive the goods before christmas. I have received no communication around this at all. I am very disappointed in this particular purchase.
The prices seem very good, sometimes amazing, however the quality of the goods may not quite live up to the images. Also the slow delivery is a major turn off. I'd say overall worth a punt type of shopping. My impression is don't expect 100% satisfaction in service, or product quality, when the goods are a fraction of retail prices (so are they actually the same items you'd find in a High Street shop?).
Hello, Mark. Thank you for such an honest review, we do appreciate the insight it provided, as you have commented on a few different aspects of our service.
Regarding the query about the products and their price, we do mostly deal in excess stock, a large portion of which is sourced from other markets (for which seasons can have a drastic impact on fashion and the movement of stock, and its price), as such, all of our products are 100% authentic, and the same as the ones you would find in the shops, just not necessary the stores in your area at any given time. (:
I have shop with Buyinvite for few years. In general, it good, good price, nice stuff. Good shipping method and notification.
Bad side are:
Sometime you received the wrong items. That is so annoying as you can have the items you bought and have to go through the process of returning the item to get a refund.
I shop with a few internet website, I think Buyinvite is the one have most mistake interm of send you wrong items.
Another things they dont have a lot of high end design brands.
Good afternoon, Nguyen. I would first like to thank you for posting this in depth review, and providing us with the full breakdown of your experiences. These reviews are always the most valuable. I am so sorry to hear that our return method has not served you well, and if there are any specific examples that you would like to highlight to us, feel free to pass your order number on, so we can investigate this.
Thank you again for your time, Nguyen. (:
Some orders perfect, many times floored due to lack of stock. I am always disappointed by the lead time - ie no notice that items cant be fulfilled.
Hello there, Danielle. Thank you for posting this honest review regarding our services. We appreciate hearing from you, and the insight you have provided. Cheers, Jack.
I've ordered a number of things from Buyinvite in the last couple of years including clothes, shoes, bags and toys.
Let's start with the positives - except for once when I was sent the wrong size pair of shoes (inaccurately indicated on the manufacturers sizing chart so were 2 sizes too small), I've generally been happy with every pair I've received. The sizing charts are generally correct, and the shoes are as described and photographs depict correctly. I generally only buy shoes where there are a few photos so i can get a good indication of what I'm buying.
In terms of bags, one I received was actually suede when it was described as leather. The other bags were as described. I always want the dimensions of the bag. If they arent available i wont buy. Again I prefer to see a number of photos of what i am looking at before nd particularly where I can see the scale of the bag eg someone holding it against themselves.
Toys as well gave been as described but I knew the product so i knew what to expect.
In terms of clothes, I average about 50% in keeping the things I order generally because of sizing. I'm meticulous at looking at the manufacturers sizing guide to ensure I order the correct size but even then it often doesn't fit, so I send it back. The process of returns is also quite complex and lengthy not to mention expensive when I have to pay for postage twice (to get and to return) for items I don't end up keeping. I'm hesitating in buying clothing from your site anymore because of this.
Other similar sites refund money if things don't fit and then ask you to gift the item - much simpler and not as costly for the buyer because no return postage or hassle of returning it.
Lastly, sometimes the items take a long time to be received. I've been waiting a month for a couple of pairs of swimmers to arrive - they're expected to arrive today just in time for my Christmas beach holiday o the weekend. I just hope they fit.
Hello, Renay. I cannot express how much we appreciate this review, as you have highlighted so many positive and negative aspects of our business, which is exactly what we are looking for when we check these reviews.
I will be sure to pass on all of your comments, both positive and negative to the relevant teams, as I am sure they would love to hear them, especially what you noted regarding sizing, as I would hate for you to keep away from an entire department of our store, because of sizing inconsistencies.
Thank you again for your time, Renay. We really do appreciate the effort.
I've usually had a very positive with Buyinvite, but recently, they refunded me for a product without notifying me. It's all good- but it would have been nice to receive an email from them, letting me know, rather than me wondering why it hadn't arrived and having to go searching.
Hi there, caroline! I am sorry to hear about your unfulfilled order! Our system is supposed to send out an automated email whenever this happens, but it sounds like this never reached you, as such, I was hoping you could pass your order number on to us, so that we could look into this further, and investigate what might have happened.
I am looking forward to hearing back from you.
Buyinvite has an easy-to-use website that is attractive and logical. It also has great deals on lots of different products. I do see room for improvement in the shipping timeframes though.
Good morning, Taree. Thank you for taking the time to share your thoughts with us. I would love if you could provide us with the specifics of where we could improve, just to ensure that your feedback is passed on appropriately. (:
Seems to be very slow to get stock then pick it and send it hope it all arrives before Christmas
Hello there, Judith. If you have any concerns with your order, feel free to call us on 1300 304 699,9am - 9pm weekdays, as we would love to check on this for you.
The goods received are in good condition. Website is good and lots of variety at good prices, but delivery is too slow
Hi There, Janet. Thank you so much for the good review. I will pass your feedback regarding delivery onto the team, in the hope that we can make an effort to do better in the future (:
Great high and low end items but delivery takes up to a month.
Morning, Tina. Thank you for taking the time out of your day to post this! (:
I was all for Buy invite, until my package almost took two months to show up! Ill give it another go someday im sure!
Hi There, Yvette. I am sorry to hear that your parcel took so long! I would relish the opportunity to look into this for you, both for feedback purposes, and to ensure that everything was done alleviate this burden from you. Looking forward to hear back!
Buyinvite.com.au is Australia's premiere online shopping club offers savings of up to 80% off designer brands for men, women and kids including clothing, shoes, accessories, cosmetics, fragrances, accessories, and jewellery.
Good morning, Serena. We appreciate the time you spend posting this review, and bringing this to our attention. I would love if you pass your order number on to us here, or give us a call on 1300 304 699,9am - 9pm weekdays, so that we could look into this order for you.
Cheers, Jack.