I've usually had a very positive with Buyinvite, but recently, they refunded me for a product without notifying me. It's all good- but it would have been nice to receive an email from them, letting me know, rather than me wondering why it hadn't arrived and having to go searching.
Hi there, caroline! I am sorry to hear about your unfulfilled order! Our system is supposed to send out an automated email whenever this happens, but it sounds like this never reached you, as such, I was hoping you could pass your order number on to us, so that we could look into this further, and investigate what might have happened.
I am looking forward to hearing back from you.