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BurromaxReviews 498

4.8

About the Business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
101
value
4
shipping
3
quality
9
This company responds to reviews on average within 1 day

Instant Feedback

1,065 reviews
Michigan
1 review
0 helpful votes
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New chain
August 15, 2024

Great experience. Thanks so much for the support. Might need to upgrade both bikes. Do you do a swap?

Date of experience: August 5, 2024
Nebraska
1 review
0 helpful votes
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Fast shipping
August 13, 2024

Shipping was more than the part... but overall I'm glad they had it in stock

Date of experience: August 3, 2024
Vermont
1 review
0 helpful votes
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The shipping was very quick as well as the assembly. I had a ton of fun putting it together with my Dad and it is just an amazing bike to ride right out of the box.

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Assembly was Easy
August 11, 2024

I purchased (2) of the TT1000R Bikes and assembled both of them within an hour. Everything Fit and was machined properly. Both myself and Guests have ridden the Bikes and were impressed with the power and comfort.

Date of experience: August 1, 2024
North Dakota
1 review
0 helpful votes
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Prompt customer service
August 3, 2024

Reached out to customer service and was responded to quickly with resolve to questions.

Date of experience: July 24, 2024
Indiana
2 reviews
0 helpful votes
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Excellent bike!
July 27, 2024

Perfect size with a lot of power. This bike has a lot of quality parts and features with a clean design. Easily fits into my suv when I lay the seats down and is comfortable to ride.

Date of experience: July 17, 2024
Netherlands
1 review
0 helpful votes
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Fast service
July 26, 2024

My product shipped quickly and arrived in perfect condition.

Date of experience: July 16, 2024
Kentucky
1 review
0 helpful votes
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New charger for lithium battery
July 22, 2024

During winter months, charger was misplaced. Kids are ready to ride, so placed an order and within a week the new charger was sitting at our doorstep.

Date of experience: July 12, 2024
North Carolina
1 review
0 helpful votes
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Quick shipping and receiving
July 21, 2024

Wonderful experience quick shipping wonderful product hh

Date of experience: July 11, 2024
Pennsylvania
1 review
0 helpful votes
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Great service
July 18, 2024

So far everything has went smoothly. Great support. I hope I get all the correct parts I ordered.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Assembly
July 5, 2024

Took longer than 30 mins to assemble. Maybe if I was a mechanic.

Date of experience: June 25, 2024
South Dakota
1 review
0 helpful votes
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Love it. It is everything I thought it would be. Will come in handy for all my needs.

Date of experience: June 24, 2024
Arkansas
1 review
0 helpful votes
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Burromax controller
July 1, 2024

Shipping was fast and easy. Product came on time and in one piece.

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Shipment did not arrive waited 10 days for them to ship
June 26, 2024
Updated review

Quick service not at all first shipment never arrived had to call to get it shipped

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2024
Ken F. — Burromax Rep
12 months ago

We apologize for the inconvenience you are facing. Please give us a call at 800-742-1189 so we can help you out with your concerns.


Quick service
June 13, 2024
Previous review

Quick service

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Nice bike.
June 19, 2024

The bike preformed better than expected. I will be buying another one.

Date of experience: June 9, 2024
Missouri
2 reviews
0 helpful votes
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Store pickup
June 17, 2024
Updated review

Love coming to the store to see the new bikes.
Staff is great.

Date of experience: June 7, 2024

Good shopping experience
November 23, 2023
Previous review

Good shopping experience.
Still looking for a few parts. Might not be in stock at this time.

Date of experience: November 23, 2023
North Carolina
1 review
0 helpful votes
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Would have been nice to have a coupon for all the upgrades...
June 17, 2024
Updated review

Would have been nice to have a coupon for all the upgrades In the past.
Other than that your website works well.
Your customer service has always been very helpful.

Date of experience: June 7, 2024

Easy enough UX
June 28, 2023
Previous review

Easy enough UX. PayPal payment fast!

Date of experience: June 28, 2023
California
1 review
0 helpful votes
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Everything was great
June 13, 2024
Updated review

All them Parts showed up quickly and they all fit perfectly. And very easy to install

Date of experience: June 3, 2024

Easy purchase
April 27, 2024
Previous review

Easy purchase. Thanks for the help this morning!

Date of experience: April 17, 2024
Colorado
1 review
0 helpful votes
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Easy site to use, very fast shipping
June 13, 2024

Got this primarily for my 9 year old, though both my 12 year old and 6 year olds love it too. Plus it is able to zip me around the yard very easily (I'm 6'7", 220 lbs). I look ridiculous but hey its fun.
I ended up buying this after purchasing and returning 2 different Razor MX350s, one had a bad battery and the other the motor failed in a week. This was obviously way more expensive but so far its worked flawlessly, the battery charges super fast, and the kids (and I) love it. Overall I'm happy with it and the fact that if I do have any problems I will be able to get support direct from Burromax.

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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So far so good.
June 13, 2024

Bike was easy to put together. The hard part is waiting for it to charge before riding. Quick shipping and these things are powerful.

Date of experience: June 3, 2024