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BurromaxReviews 499

4.8

From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
100
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

Instant Feedback

1,069 reviews
Kansas
1 review
0 helpful votes
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GREAT SERVICE
August 28, 2023

VERY HELPFUL WHEN I ORDERED MY NEW CHARGER, I WAS NOT ON HOLD FOR VERY LONG AT WHEN I CALLED THEM VERY FAST WITH HELPING ME.

Date of experience: August 28, 2023
North Dakota
1 review
0 helpful votes
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It was easy to find what I was looking for. Thanks

Date of experience: August 27, 2023
Massachusetts
1 review
0 helpful votes
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750 burro
August 27, 2023

Bike came with a chiseled out piece where handle bar lower bracket was/ had to retread the hole as it was crushed/ other than that bike runs great/delivery was prompt/ maybe better quality checks before item gets shipped

Date of experience: August 27, 2023
DO
1 review
0 helpful votes
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Pleased Overall
August 24, 2023

I like the fact that almost any part on their bikes are replaceable. My only complaint is the wiring from the controller to the associated connectors. For instance, the on/off switch wiring from the controller is very thin gauge and uses a tiny spade connector to the switch. This connector easily corrodes and there is not much additional wire to make an easy repair. Need longer wiring in general for repairs.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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I purchased the bikes for my kids a few years ago and didn't use much now that they started actually riding them had a motor go out a speed control and one of the chargers stopped working. The other is still in good working order.

Date of experience: August 22, 2023
Indiana
1 review
0 helpful votes
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Replace charger
August 17, 2023

Good and efficient. Reasonable price. Prompt delivery

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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Simple Choice
August 17, 2023

Easy to navigate and read about the features. If my little enjoys it we will likely upgrade. Already looking to upgrade to lithium and larger motor.

Date of experience: August 17, 2023
New York
1 review
0 helpful votes
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Great company
September 9, 2023
Updated review

Great experience with the company great customer service.

Date of experience: August 10, 2023
Ken F. — Burromax Rep
over a year old

Please give us a call at 800-742-1189 so we can help you with your issue.


Easy and straight to the point
July 30, 2023
Previous review

Easy and straight to the point.

Date of experience: July 30, 2023
Indiana
1 review
0 helpful votes
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So far it's great!
August 9, 2023

My 94 year old uncle rides his Burromax Minibike TT250 around town, so of course my son wanted to buy one for himself. They are having a blast!

Date of experience: August 9, 2023
Washington
1 review
0 helpful votes
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Great bike
August 5, 2023

Great bike so much fun the whike family now wants one. I will be buying more Burromax products very well made, and fun to ride

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Very happy kiddo
August 3, 2023

Bike is exactly as outlined in product specs. Super happy kiddo, rides well, quality is good. Very happy with our purchase. Quick ship. My son saved his race payout money for a few months to get this bike. He will use it as we travel to various race tracks this year. Would buy it all over again! Extremely pleased.

Date of experience: August 3, 2023
New York
1 review
0 helpful votes
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Easy and fast
August 3, 2023

Bike came in five days, very impressive, and it's a great bike, just what we hoped for.

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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TT1600R
August 1, 2023

Easy Purchase fast shipping easy installation easy to install

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Great bike
July 28, 2023

So far so good and it really rides nice it's a great scooter thank you very very much

Date of experience: July 28, 2023
Idaho
1 review
0 helpful votes
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Good
July 25, 2023

I tried to order this exact bike on Amazon and had a heck of a time. Your site was so much easier

Date of experience: July 25, 2023
Rhode Island
2 reviews
0 helpful votes
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Watch the videos and pay attention.
July 22, 2023

Site is very easy. Videos are very good. Just needed to pay attention for certain checks.

Date of experience: July 22, 2023
Illinois
1 review
0 helpful votes
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Fun
July 20, 2023

Feels great cruising around with the kids on their electric scooters. Plan to buy them the smaller Burromax bikes soon, as they are both pleading for them now. When you cruise around on these, everyone you pass does a 180 wondering what the heck it is, big-time eye-catcher. Some Karens get mad thinking you're riding a gas-powered dirt bike around on a sidewalk, to them I laugh and tell my kids to not be like that when they grow up.

Date of experience: July 20, 2023
Montana
1 review
0 helpful votes
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No customer support
August 18, 2023

I emailed the company about my battery issue and have not gotten a response.

Burromax attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Ken F. — Burromax Rep
over a year old

Please give us a call at 800-742-1189 so we can help you with your issue.

Colorado
1 review
0 helpful votes
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Awesome
July 19, 2023

This bike is perfect for my motorcycle loving 6 year old. It's built well, very sturdy parts. We tried the low speed and quickly moved to the high speed which is perfect for my 6 year old and not too fast for mom watching. Very happy with this purchase!

Date of experience: July 19, 2023
Maryland
1 review
0 helpful votes
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Easy shopping experience
July 17, 2023

Everything was very easy and overall a good experience

Date of experience: July 17, 2023