Overview
Burromax has a rating of 4.7 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Burromax most frequently mention customer service, great experience and mini bike. Burromax ranks 3rd among Bicycle sites.
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Purchase and delivery were painless. Price was reasonable and when my son outgrew it the resale was super fast.
I have ordered before and this one was just as easy! Now I just hope it arrive before the birthday on March 15
All them Parts showed up quickly and they all fit perfectly. And very easy to install
Easy to navigate and read about the features. If my little enjoys it we will likely upgrade. Already looking to upgrade to lithium and larger motor.
Great bike,I had an issue. Played email tag. Bill callled me. Had a great conversation and everything was taking care of. Great personal service.
I ORDERED A BURROMINI BIKE ONLINE FOR A CHRISTMAS GIFT FOR MY SON. I WANTED TO MAKE SURE IT WOULD BE HERE IN TIME SO I TRIED CALLING THE CUSTOMER SERVICE NUMBER. I GOT A VOICEMAIL BUT DIDN'T LEAVE A MESSAGE. I HUNG UP AND CALLED AGAIN CHOOSING A DIFFERENT OPTION FROM THE MENU. A GUY ANSWERED (I CAN'T REMEMBER HIS NAME) HE WAS AWESOME AND GAVE ME AN ESTIMATED DELIVERY DATE. ABOUT 20 MIN LATER I GOT A CALL BACK FROM THE SAME GUY SAYING HE WAS RETURNING A MISSED CALL (FROM MY ORGINAL CALL THAT WENT TO A VOICEMAIL). I WAS FLOORED THAT FIRST OF ALL, SOMEONE CALLED ME BACK WITHOUT EVEN LEAVING A MESSAGE AND SECOND THAT I WAS NOT JUST CALLING INTO A CALL CENTER! I SHOP ON AMAZON OFTEN AND JUST ASSUMED I WOULD GET THE SAME LEVEL OF CUSTOMER SERVICE AS THERE OR ANY OTHER STORE I FREQUENT I.E. WALMART OR TARGET. THIS WAS NOT THE SAME AT ALL. HE WAS SO PERSONABLE AND HELPFUL! I FEEL SO GREAT ABOUT KNOWING THAT IF WE EVER HAVE ANY ISSUES OR QUESTIONS, I WILL BE ABLE TO CALL AND TALK TO AN ACTUAL PERSON WHO WORKS IN THE STORE AND KNOWS THE PRODUCT.
Great experience from the start. My only complaint was the box was in rough shape. Other than that product is great.
I called to order a new battery and left voice mail. I received a call back within 10 minutes. I received great customer service.
Best customer service and the product shipped on time, Received the product without any missing parts.
Went on site ordered part and it shipped within a week. Arrived nice and secure and fit perfect on bike.
Bill and Kenny are great people to work with.
Spent a few hours with Bill a while back.
Wonderful guy
Good experience. Get what i need and get it pretty fast with their shipping and look forward to getting the parts i need.
Good shopp[ng experience, friends are having me order parts for them and having some fun doing it.
Easy to order the parts for the new bike i recently purchased.
Item was easy to locate on the website. Shipping was fast and I got the correct item and it fit perfectly. Thank you!
Arrived very promptly and well packaged to protect bike. This is our third bike (3 grandsons). All are tough and are surviving the grandsons well.
Easy and quick, and the parts are available and in stock! Its been a terrific bike
And its taken a lot of punishment.
Bought a 350 at the race track years ago.
Well built and reliable.
Upgraded to the 1000 for more leg room.
Grandkids ride the 350 now.
I have no idea but KV lives. In nixa mo ******* sorry but I can't describe the experience I had with it it was a gift, so don't be stupid
Easy site navigation and speedy shipping. The item came overnight leaving us down for a very little amount of time.
My 94 year old uncle rides his Burromax Minibike TT250 around town, so of course my son wanted to buy one for himself. They are having a blast!
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- St Charles, MO, United States
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Business History
Feel confident with your purchase knowing that we offer a comprehensive range of OEM Upgrade Kits, Performance Kits, and Replacement Parts. We stock every component, nut, and bolt needed to maintain your bike, ensuring you can enjoy it for years to come. When it's time for an upgrade, our plug-and-play kits are ready to enhance your mini bike’s performance and adapt to your rider’s needs.
Based in St. Louis, Missouri, Burromax offers 100% USA-based customer service. Our knowledgeable team is available by phone to address any technical or warranty inquiries. Buying from us means supporting an American small business that values customer satisfaction.
Our passion for racing is embedded in every bike we create. Drawing on our extensive racing experience, we incorporate top-notch racing standards and practices into the design and engineering of every Burromax Electric Bike. Choose Burromax for a mini bike experience that combines quality, performance, and dedicated support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members