Burpee

2 years in a row I have purchased several different seed packets from burpee. I have 50 yrs experience planting seeds. Out of a dozen, maybe 1 seed will sprout. I have other brand seeds growing in identical conditions that work. So it's not like I'm doing something wrong.

Orders take about a month to get to you. They blame the mail but no other seed company or anything else for the matter I get in the mail has this problem…hummm

One Star because you cannot give ZERO stars.
I am Sorry to be Blood Related to this company.
Place an Order, No urgency to fill nor ship your order., Bad Enough USPS Fecked up delivering it to me.
Let's try them one last time. LAST time.
Place an order, PAY for said order. SIX days later they finally ship it. Lets see what USPS handles it this time?
Used their chat bot to no avail last night.
Talked to them in Person today. That was fruitless.
Where's my Order? Well you placed it 2 days ago and we ship within 3-5 Business Days. NO, I placed and Paid for it 6 days ago! I have the receipt.
Well our record say that the post office has it now.
WTF!?
How hard is it to gather 10 packets of Seeds, should them into an envelop[e and MAIL it!?
Effing Worthless

Ordered Organic Heirloom Beefsteak Tomato seeds from Burpee in February 2023. Received seeds and started indoors in April, transplanted in early June. I didn't get Beefsteaks, I got mini cluster tomatoes, possibly Cherry Tomatoes. Burpee admitted wrong seeds place in packet, would only return cost and shipping. I have a pathetic Tomato crop and doubt they're Organic. Can never trust Burpee again. Will only order from Harris Seeds from now on.

I ordered tomatoes from Burpee April 7, end of May I had already planted my garden, but contacted them because I hadn't received them. Immediately got an email they were shipping soon. Sent them a response immediately they were too late and I wanted a refund. June 1, I got a package. Poor service, poor customer service and lack of communication. Won't ever buy from them again.

Ordered six packs of tomato seeds including Orange Slice Hybrid. I germinated probably 6 of those seeds and the plants looked odd. I sent a picture to Burpee and they said "oops" it's probably broccoli rabe. They offered me a new pack of seeds or a refund. I responded asking for a refund and they sent me an email saying they were sending me another pack of seeds. I responded saying I didn't want the seeds, no answer. I tried to write a review on their website and the review link is dead. The plant in question is the one on the left.

1. The bone meal bag (their brand) where you tear top strip to then separate the two sides to pull it open so you can later reseal. I had to cut it all the way to the locking device. It was sealed all the way down. Then, even though the two locking parts were still intact (just barely) it will not lock shut. Four of us tried. The whole bag needs to be thrown out after using about 1-2 tablespoons since we were only using it to start seeds.

2. The tomato packet was empty save for two seeds in one corner.

3. Half the packets don't open and needed to be cut with scissors. Not the end of the world but everything came across as extremely cheap in presentation. It was all kind of a joke. Won't buy from them again.

I ordered 92 of various daffodils in September 2022. They shipped in October and, I planted them within 3 weeks (I live outside of Dallas). 4 bulbs bloomed - 4! I called customer service and they did refund all my money. You're better off getting bulbs in a bag from Home Depot or Walmart, which is sad, since Burpee specializes in bulbs!

I bought a plant in fall 2020. It never germinated or bore fruit. I decided to give it some time to see if it would flower or fruit and it never did. The pandemic was distracting honestly and I didn't notice their 1 yr germination guarantee meant that if it didn't germinate EVER they wouldn't help. I emailed customer service and they said very coldly: Your purchase is no longer covered for refund or replacement.

It NEVER bore fruit. It's not like it bore fruit within a year and then died. They didn't even apologize - a human touch makes a HUGE difference and they didn't have one. Very disappointing customer service.

What a waste of money! Delphinium I received only had 1 leaf attached. Plant is so small can't imagine it will survive!

2 years in a row and after 8 weeks 4 out of 150 seeds started, their seeds are bad so don't waste your money

I was excited to get my herbal garden seeds but when I got home and a few days later when I was ready to start to get the germination going I was reading the label and it said *not for human consumption * this is on basil, cilantro and lavender. Now I'm worried if I feed my family these are we going to get sick?

Order placed 1/24 - most items 4 of 7 were shipped (seeds). 3 plants remain MIA even though I have paid for them. Contacted Burbee 2 24 to get status- got a commitment to get an answer with 48 Hrs- it is 120 hrs later and no answer.

I would give them 0 stars if I could, they get my orders wrong, don't have a record of my orders not even on the website when you look under "my orders", they don't send out a confirmation email of what the order is and then have to wait on the phone for 1/2 to one hour to speak to someone when the order does not come. Don't rely on them to call you back it you leave a message! And to add insult to injury, I am calling them due to their error! I will never order from them again. What a waste of time! Denise

Pic: right side = $290 (20% coupon code, plus shipping) from burpee.com, left side = $288 (no coupon / discount) from local nursery.

Burpee sent me puny seedlings with black leaves and broken limbs, most with only 2-3 sets of true leaves. Completely shocking, I'm just sick over it.

Once I hear back from customer service (they requested an email with pics) I'll update.

Update: burpee got back quickly for the first time ever, prob because I put pics all over the interwebs. They refunded more than I asked for, which I really appreciate. The truth is, when I look at the plants I'm left with after the total cost I ended up spending after the refund, I still would not have payed that much for what I have if I had known what I was getting. Customer service was always a complete pain to deal with—until after I put pics up on review sites, then suddenly they were very helpful. Thank you for trying to make it right, Burpee, but I really will not be back for more.

This business sucks. They don't care about their customers in the least. It's planting season and I have no potatoes or sweet potatoes to plant thanks to this over priced company. Do yourself a favor and order elsewhere

Ordered 24 Candybox Impatiens plants. FINALLY received them last week and what a HUGE disappointment. These plants are MINISCULE …. Not sure just what I'm going to do outside of putting them in pots so they can mature. By then it'll be the end of June. I don't know if I'm more disgusted with myself in ordering these or in trusting Burpee. There's nothing special about this particular "mix". I've purchased the same color combination at my local greenhouse for plants 4x the size of these and for far less money. Not even sure they'll survive. I could have purchased two full flats for what I have in these. Never again will I order from Burpee. You guys pretty much suck.

Bought burpee sweet pea old spice mix seeds for $2.79. Worked diligently to follow growing instructions. Started seeds early in ingested greenhouse, pinched plants at proper time. Planted outdoors on June 1. Plants grew nicely but blooms were all dark purple and only two flowers per stem. What a disappointment. All my work and patience for pathetic failure. I'll never trust burpee seeds again. Doubt if they care but wanted to warn other plant lovers.

I purchased seeds on January 19th 2022 the tracking number they gave me was a fake one every time I looked it up it said no information on tracking at this time and here I am 7 Days Later trying to get a refund call the company and get hung up on I now see why this company gets to Stars absolutely horrible customer service and they're thieves they take your money and never send you your product they will be hearing from my lawyer

I grow in Ontario, Canada. I bought Burpee sugar snap pea seeds ('Super Snappy'). I was really looking forward to the crop as sugar snap peas are outrageously expensive in the grocery stores here. However, what ended up growing are Snow Peas! I am very disappointed. Too late in the growing season (mid-July) to start a new and crop and also, every variety of seeds are sold out.

I have not received my rather substantial order of seeds from this company in over a month. I contacted them for the second time today and they were extremely rude and refused to issue me a refund, which was requested after it became clear that there was no guarantee that I would ever get my seeds. Their answers were nonsensical and inconsistent. It turns out, they are quite dishonest. This saddens me as this was part of a themed holiday gift for my husband for our new house.
Please don't ruin your gardening experience by buying seeds from this company who clearly does not care about its customers.

Bought San Marzano tomato seeds along with the 49 day to maturity seeds last year. Missed the season as I had to travel for extended periods last year; tried to use them this year- 3/20 seeds germinated. Very poor quality. Do not buy

Burpee seeds are junk, 2 years in a row now ruined my harvest. Out of 160 corn seeds
Only 11 germinated. 280 green beans 17 grew. Lima beans 280 only 2 germinated. All in
All total seeds planted 1100 only had about a 27% germination rate (roughly). It is to late
To start over for this season. I will never buy your seeds again. I also found that most
Of your seeds come from other countries not the USA. Thank You burpee for ruining my
Grow season again.