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Andrea H.

Contributor Level

Total Points
86

1 Review by Andrea

  • Burpee

4/26/22

Pic: right side = $290 (20% coupon code, plus shipping) from burpee.com, left side = $288 (no coupon / discount) from local nursery.

Burpee sent me puny seedlings with black leaves and broken limbs, most with only 2-3 sets of true leaves. Completely shocking, I'm just sick over it.

Once I hear back from customer service (they requested an email with pics) I'll update.

Update: burpee got back quickly for the first time ever, prob because I put pics all over the interwebs. They refunded more than I asked for, which I really appreciate. The truth is, when I look at the plants I'm left with after the total cost I ended up spending after the refund, I still would not have payed that much for what I have if I had known what I was getting. Customer service was always a complete pain to deal with—until after I put pics up on review sites, then suddenly they were very helpful. Thank you for trying to make it right, Burpee, but I really will not be back for more.

Tip for consumers:
Head to your local nursery instead

Products used:
I have all the plants under grow lights after adding soil to the pots and fertilizing them. We’ll see what ends up surviving.

Service
Value
Shipping
Returns
Quality

Andrea Has Earned 6 Votes

Andrea H.'s review of Burpee earned 6 Very Helpful votes

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