On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with pricing, as it is about one-third the regular US price and doesn't require a vet prescription. The products arrived in good order. However, it took 2-3 weeks to get delivery. I had to make two phone calls to get confirmation of shipping, but it finally arrived in time to give our dog. I'm looking for a better shipping experience this time.
As above. Budget prescription and good quality. Will order again.
My last shipment came as I had ordered it. It did take a while to receive. This time I placed my order ahead of time so I do not run out of meds.
Always great customer service and products with the best prices. I like that I earn cash rewards too.
Order flea medicine. Great pricing and and received order quickly
I've ordered many times from BPC and have never had an issue with their shipping, service or products. They are seriously discounted compared to our local vets and they make it easy to keep our dogs flea free. I have recommended them to friends and family and no one has ever has a bad thing to say. The shipping can take a while but everything does always arrive eventually, I order a month in advance to give a shipping buffer. Highly recommend.
Had the exact medicine I needed for my dog. It was nice not having to go to a vet.
Everything was Completed OK. Good products at good prices.
We always receive what we order. Great service! Nice quality and comes fairly quickly.
Great easy to give dog. It takes care of everything. Thes great. Price i
Easy to order and you have great sales. You also earn rewards for extra savings.
This is an excellent site for pet owners. The customer service is wonderful. You can actually speak with a representative who is happy to help
Always good service and wonderful prices! Always have everything i need
Every thing is great. On time delivery. I like you have extra discounts too.
Price, plus a discount, easy to put an order in
Great prices. Everything exactly as described Shipping takes a little bit to USA so order ahead of time.
Easy to place order. Shipping time is reasonable. Prices are great.
Great co. Great price cheaper than veterinarian. Great product.
No issues at this time... have a nice day and more down the road... does this make 50 characters?
I've purchased many products from budget pet care. Bravecto, heart guard and malaseb shampoos for my dogs over the years. All great products. I appreciate their prices. Way better than trying to purchase the highly marked up vet prices. Absolutely a live saver for people trying to to do what's best for their pets in this economy
Thank you
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.