business logo of BudgetPetCare

BudgetPetCareReviews 1,675

4.8

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
81
value
73
shipping
77
returns
31
quality
75
This company does not typically respond to reviews

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51,903 reviews
Washington
1 review
1 helpful vote
Follow Timothy W.
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I regularly treat my pets including 2 puppies, 1 pregnant $#*! and 2 kittens with Frontline Plus. It is an excellent medication as it treats and protects my pets for a month round. I usually place my order with Budgetpetcare, as for me it is one of the most reliable pet supplies and provides best service.

Date of experience: March 30, 2014
Texas
1 review
1 helpful vote
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I buy Program plus flea control for my dogs from budgetpetcare.com. The shopping experience could not be easier. The website is easy to navigate, the descriptions are accurate and the delivery is prompt. I have never had a problem with budgetpetcare.com. I love using this company. Also the prices are the best I have found.

Date of experience: March 30, 2014
California
3 reviews
2 helpful votes
Follow Christopher K.
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Genuine products and that too available at the cost price in the USA? Big pharmas and supermarkets would murder each other if they saw the prices Budgetpetcare has to offer. No wonder I read negative reviews about a company that has never given me anything to complain about. I could bet top dollar that these reviews are posted by competition to tarnish the reputation of an otherwise fine service. Take it from someone who owns a pet you can trust this company and give them a shot. I know you won’t be disappointed.

Date of experience: March 27, 2014
Arizona
2 reviews
5 helpful votes
Follow Tracy D.
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I was reviewed to Budgetpetcare by my friend. I was not sure about ordering flea medicine online but I am well and truly converted. One of my cats has fleas and I was finding that it was getting more and more expensive buying it from the vets. It was also inconvenient as I had to go and collect it. I now use budgetpetcare to purchase his flea medicine and not only is it a LOT CHEAPER but it is also delivered to my door on time! I have no any complaints regarding budgetepetcare and I am very happy with their services.

Date of experience: March 26, 2014
Texas
1 review
0 helpful votes
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All Good
March 18, 2014

All Good- Ease of ordering, Product as described and best prices I have found. I have been purchasing from Budgetpetcare for care of my two Boxers for more than a year now. Mostly order "Program Plus" (same as Sentinal) for flea and heartworm prevention, about 50% of what it cost from Vet.

Date of experience: March 18, 2014
Pennsylvania
1 review
0 helpful votes
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I have used this company for several years to purchase flea/tick prevention products such as advantix. They have the absolute lowest prices for any of the flea prevention products as well as most other products they sale. They always have advertised a percentage off discount along with the low prices. The staff is very professional and courteous on the phone. My orders ship the next day and arrive quickly. The shipping was free also. Great company for pet products.

Date of experience: March 13, 2014
Florida
1 review
0 helpful votes
Follow Denise E.
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I have been ordering Frontline and Capstar pills for flea control from budgetpetcare for several years now, and have saved hundreds of $$ (have a multi cat household in Fla.and have to treat year round) I have always been well pleased with the products and prices. Customer service and shipping have always been excellent. I highly recomend budget care!

Date of experience: March 12, 2014
New Hampshire
1 review
1 helpful vote
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I have been buying pet products from them for 3 years. I haven't had any problems with their products or shipping. I buy from them because they have very competitive prices and shipping is always free. They have a shipping guarantee that if you don't receive your order they will reship it also at no charge. I'm very happy with their pricing, service, & product.

Date of experience: March 11, 2014
New Jersey
1 review
1 helpful vote
Follow Shirley W.
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I have been purchasing from Budget Pet Care for more than two years and have not had any regrets. Their products are as stated and prices are VERY GOOD. Shipping is free and my items were shipped promptly. A great retailer.

Date of experience: February 27, 2014
Missouri
1 review
0 helpful votes
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I ordered a 6 month supply of Frontline Plus for cats. I paid $47.96 and got free shipping. I got what I ordered in a little less than 2 weeks. This is cheaper than what I could find locally or on some websites. It works for me.

Date of experience: February 24, 2014
California
1 review
4 helpful votes
Follow John H.
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At first I thought I had found a good site for purchasing Frontline for my dog. The price seemed so I ordered some. What I got was a European formula that is not authorized for sale in the U.S. I also found a foreign exchange charge on my credit card statement that was never disclosed on the web site. Apparently this place is located outside the U.S. and deals in foreign good.

They even go so far as to include a flier that claims there is a shortage of Frontline so that's why they've shipped a foreign product. Of course there's an abundance of Frontline at every other source in the country. Oh, and if I should decide I don't want the foreign product they will deduct a $5.00 service charge from my return!

I called the manufacturer of Frontline and they completely disputed the claims made by Budget Pet Care as far as the availability of Frontline and they said that the foreign product was not approved for sale in the U.S.

Be aware!

Date of experience: February 24, 2014
India
1 review
1 helpful vote
Follow Tahani W.
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I have four dogs and three cats. I was searching for a good store so did a lot of research. I liked Budget Pet Care basically because their prices are very, very good. I was provided with excellent customer services at Budget Pet Care so have been shopping with them for a while now.

Date of experience: February 18, 2014
India
1 review
1 helpful vote
Follow John N.
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I ordered from Budgetpetcare earlier this week, and today I received my order! I'm impressed! Not only was the service on time, but I noticed I didn't pay for shipping. You hardly ever see that anymore. I will definitely be back again! "I'm impressed!"

Date of experience: February 17, 2014
New York
1 review
1 helpful vote
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I buy flea and tick meds for my cat at less than half the price at the veterinarian.

I buy Frontline Combo, which has the same active ingredients as Frontline Plus.

Date of experience: February 16, 2014
California
1 review
0 helpful votes
Follow Shelli S.
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I have been purchasing Frontline products from BudgetPetCare.com since 2009 and have always been very satisfied. You simply cannot beat their prices. I have never had issues with my order and will continue ordering from them in the future.

Date of experience: February 15, 2014
India
3 reviews
1 helpful vote
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I ordered from this company before I had read the reviews on this site, and I'm sure glad I did! After buying, then reading the reviews, I'm sure I had made a mistake. It did not work out that way though. I received my order in 8 days, it was exactly what I ordered and in good condition. I also saved 65 USD! I will order from them again and hope it wasn't a fluke :)

Date of experience: February 13, 2014
India
2 reviews
3 helpful votes
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I was on the internet the other day and it made me think whether I should continue to buy from budgetpetcare or not? I have read a lot of complaints and bad reviews about them but who cares. As far as my pet sandy is happy and healthy with their products, I am happy too. I am gonna buy only from you guys! Good job!

Date of experience: February 12, 2014
Andrew D. — BudgetPetCare Rep
over a year old

Dear Madam,

I would like to thank you for your review and support!

Regards

Andrew

Supervisor

BudgetPetCare.com

Texas
1 review
3 helpful votes
Follow Jim V.
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This is a company that I have dealt with for a number of years. They made it possible for me to get Frontline Plus for cats at a cost that was about half that of the veterinarian's office (cutting the price from over $15 per application to less than half of that!). Plus, they've offered outstanding customer service and great shipping times (even though the product can come from various countries around the world). I typically receive the product within 7-10 USPS shipping days from the day the order is placed.

They are an excellent, reputable company to deal with and I would not hesitate to deal with them for any item in the future. The few times I've needed to contact their customer service with any questions, I received an e-mail reply in less than about four hours and outstanding phone support the one time I did call. They were polite, courteous, and knowledgeable and answered my question on the first contact which is something that many companies struggle to do.

They make taking excellent care of your pet possible at prices that just are not attainable sometimes here in the US. They are based in Canada and they have my complete trust. I would recommend this company to anyone needing pet products as a way of saving money and still getting great service!

Date of experience: February 11, 2014
Andrew D. — BudgetPetCare Rep
over a year old

Dear Sir,

I would like to thank you for your review and support!

Regards

Andrew

Supervisor

BudgetPetCare.com

GB
1 review
0 helpful votes
Follow Amanda C.
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My experience with this website has been very good. I guess the only thing I don't like is the time it takes to get to my house, which is about 2 weeks. Their products work very well on my cats. I have to use Advantage because Frontline does not work on my cats. I would like for Advantage to be about the same price as Frontline, but you have to buy what works. I recommend this website if you don't need your product right away. Their prices are the best I can find.

Date of experience: February 9, 2014
Andrew D. — BudgetPetCare Rep
over a year old

Dear Madam,

I would like to thank you for your review and support!

Regards

Andrew

Supervisor

BudgetPetCare.com

California
1 review
2 helpful votes
Follow Rocio O.
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I have always purchased flea treatments for my dogs through this website. I m always pleased with their flea products and how efficiently it works. Also I love how this website has a chart of all the flea products and check marks to give a visual of what product may suit you.

Date of experience: February 8, 2014