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BudgetPetCare

Overview

BudgetPetCare has a rating of 4 stars from 352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BudgetPetCare most frequently mention customer service, free shipping and online store. BudgetPetCare ranks 3rd among Pet Meds sites.

service
78
value
73
shipping
77
returns
31
quality
75
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49,209 reviews
How would you rate BudgetPetCare?
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Ohio
7 reviews
0 helpful votes
Follow Denis S.
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I liked the attentive attitude of the support, they helped me choose medications for the cat. Delivered safe and sound!

Date of experience: April 22, 2024
GB
1 review
2 helpful votes
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I ordered Frontline PLUS for Cats and got something called Frontline Combo for Cats, it took ages to get to me but when I called I was told they are in Canada so it takes time to get through customs... i still ended up going to wallmart and buying some to keep me going. They assure me the product is the same. It does say its made by merial and i checked the box i got from walmart the only difference really is the weights as where they send it from does it in kgs, to be honest though long as my cat sammie is flea and tick free im happy to use it..

Date of experience: July 25, 2012
California
1 review
1 helpful vote
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Not a Legit place
July 20, 2022

First this place ships from Singapore or Salisbury UK. Lack of facts and transparency NOT found on their website or to call in. No proof ANY CONSUMER in USA receives their purchase within 14 days or 14 months!

I am desperate for cheap priced flea meds but must know it will not be BAD medicine that damages nervous system or kills my cat. I contacted ZOETIS in MN that makes REVOLUTION. They emailed me a 50% discount voucher to take to my vet. They recommended NEVER use a non prescription shop. But if you do. Verify it is Canadian or MEXICO. Zoetis has regional HQs in these countries. Sell direct to distributors. Canada and Mexico do not require RXs for flea meds. Zoetis gave me reason why USA does - too many pets were dying from off label OTCs. Americans were mis dosing. Not reading labels for guidance etc. so a dr must guide American pet owners.

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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Lovely Website
June 21, 2016

I have loads of compliments for this company since they know the best for my pets. I am a big fan of their blogs and read every new blog that gets posted on their blog site. The information makes me a better pet owner and I believe that is the least that I can do for my little bundle of love. I like the synchronization with which these guys have represented the pet products. The categorization is wonderful and makes it very easy to select the products that you need. I found it too easy to select the products. Other thing is that they offer branded pet products that are too expensive to procure from other pet stores at a price which does not hurt my pocket by much. The beautiful aspect of that is now I can hoard the treatments that I presume are very important for my furry companion without thinking twice about the budget going overboard.

The products have never had any ill-effects on my pets and the great thing is that its effect is wonderful. I am extremely delighted to have found a company that loves my pets just like I do and believe that this wonderful aspect needs to be learned by other pet stores too.

Date of experience: June 20, 2016
Mississippi
1 review
1 helpful vote
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If I knew my product coming from UK and takes FOREVER TO GET HERE I NEVER purchased from this company. My dogs are suffering with fleas and I just called company and I was told that estimate delivery date is May 27th! (I placed an order on May 5). They should stated this TAKE FOREVER FOR SHIPPING somewhere very visible on the website!

Date of experience: May 13, 2014
Nevada
1 review
11 helpful votes
Follow Nope Y.
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I ordered two 6-month supplies (in different sizes for my dogs) of Nexgard flea and tick medicine for my dogs. The picture of the box on their website is the legitimate box, from Nexgard, in English.

What they sent me were counterfeit boxes from South Africa in what I'm guessing is Afrikaans, (not English) and both boxes were 3-month supply boxes they opened, shoved 3 more pills in, and taped shut.

I called them and they tried to tell me they reuse boxes and that's why it was open, but a quick google search of vet meds from foreign countries turned up multiple images of real vs counterfeit medicine boxes. When I asked them why I have counterfeit boxes, they kept trying to tell me it just looks different because that's how they get meds cheaper. I demanded a refund (which posted today). I am not giving my dogs fake meds which could either not work, or kill my dogs.

Do NOT order from this company! I included a screenshot of the box shown on their website versus the boxes I received. The last of text on the front is a clear sign of counterfeit medication.

Date of experience: July 25, 2021
New York
1 review
2 helpful votes
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I should have researched the reviews on Budget Pet Care before I ordered. I ordered Frontline Plus and received Frontline Combo. If I wanted Frontline Combo I would have ordered it from another state side cheaper company. And when you try to return the bait and switch product, they want you to pay for the return shipping and they also said that they will refund the entire amount LESS $5.Not to mention that within 3 days of my online transaction my credit card was duplicated and $4976. 23 in fraudulent charges were placed against my credit card. All the purchases were made in the Montreal Canada, in the vicinity of Budget Pet Care. NEVER AGAIN! THEY NEED TO BE SHUT DOWN!

Date of experience: February 18, 2012
Georgia
1 review
2 helpful votes
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HORRIBE!
May 28, 2013

HORRIBE! The first time I called to see what happened to my order, i was told it shipped 2 days ago. A week later I called and they say it's just shipping today because they have been OUT OF STOCK! NOW I MUST ORDER AND PAY ELSEWHERE WHILE THEY HAVE MY MONEY! THEY TOLD ME IT WOULD BE AT LEAST ANOTHER WEEK - IN THE MIDDLE OF FLEA SEASON! DO YOURSELF A FAVOR-ORDER ELSEWHERE!

Date of experience: May 28, 2013
New Jersey
4 reviews
1 helpful vote
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Never had a problem.
August 15, 2017

I always use this site for ordering front line and heartgard for my Chihuahua. Easy ordering, no delivery issues. I have referred them to others who were also happy.

Date of experience: August 15, 2017
Florida
1 review
1 helpful vote
Follow Mark M.
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I have been buying frontline plus for my cats for last 2 years from this site and I see that the prices have remained same at $18.99 plus free shipping. I recommend budgetpetcare.com.

Date of experience: December 2, 2014
Germany
1 review
0 helpful votes
Follow Judith M.
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My 3 months old furry pal was finding it quite difficult to adjust to the new environment when we moved to a new house. Due to the new environment and new people he was highly stressed and seeing him was a challenging thing for me. I consulted with my veterinarian and he suggested me to get DAP diffuser for him. But I wanted to check the various prices on the internet because I believe in providing the best treatment to my tyke but at a price which does not hurt my pocket. To my amazement, the prices of this company were highly cost-effective and so I decided to place an order with them.

Since it was my first order I was quite apprehensive of paying online to the company. Hence, I dialed their toll-free number and clarified my doubts with their customer care representatives, who by the way are really empathetic to the needs of pet owners. The person at the other side of the call assured me that I will receive the product within the stipulated time without any delay. I paid for the order and within 10 days received the product in wonderful condition. After applying this product my cute pal became anxiety free and since then I have been using it. Thank you so much BudgetPetCare for assisting my little bundle of love!

Date of experience: June 28, 2016
Florida
1 review
1 helpful vote
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I'VE HAD MANY YEARS IN ORDERING FROM BUDGET PET CARE. I FIND THEIR PRODUCTS ARE ALWAYS UP TO SNUFF, THEIR PRICES ARE IN LINE, AND THEY OFFER FREE SHIPPING AS A BONUS. SOMETIMES THERE IS A PERCENTAGE OFF THE ORDER. I HAVE ORDERED HOLISTIC PRODUCTS, AS WELL AS FLEA PRODUCTS. I DO NOT HESTITATE TO TELL MY FRIENDS ABOUT BUDGET PET CARE. IN THIS ECONOMIC WRECKED WORLD, I FIND BUDGET PET CARE IS THE BEST FOR LESS.

Date of experience: April 30, 2013
Alabama
1 review
5 helpful votes
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Took my money and never provided any delivery information... nor sent official confirmation of my order. Agreed to issue refund and never did that either.

Date of experience: April 25, 2020
Massachusetts
1 review
1 helpful vote
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Life saver
November 22, 2020

I AM SO RELIEVED AND THANKFUL
THAT BUDGETPETCARE IS AVAILABLE TO MY DOG WITHOUT A RX. I WAS RUNNING OUT OF HIS MEDS AND MY VET WANTED ME TO TAKE HIM IN 70$ FOR THE VISIT 130$ FOR ANOTHER BLOOD TEST I AM ON DISABILITY AND I GET ONE PAYMENT A MONTH. I COULDN'T AFFORD IT. THANK YOU BPCARE I DON'T KNOW WHAT WOULD HAVE DONE WITHOUT YOU. I DIDN'T NEED A NEW PRESCRIPTION FOR MY DOG'S MEDS. YOU SAVED HIM FROM SUFFERING DUE TO HIS SKIN
ALLERGY. GOD BLESS YOU'RE GREAT

Date of experience: November 21, 2020
Washington
1 review
0 helpful votes
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Ordered FrontLine Plus and received Frontline Plus from UK in 9 days. BUT Frontline Combo is the SAME THING- just labeled differently due to being the UK/Europe version - same ingredients.

Those are the facts.

Date of experience: October 18, 2013
South Carolina
1 review
6 helpful votes
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BECAREFUL; ordered frontline flea and tick and it is counterfit. Product is not EPA approved in the USA. Frontline's packaging is different and this product does not work. Google Frontline counterfit products before you buy!

Date of experience: August 15, 2010
Georgia
1 review
0 helpful votes
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Best of the best
February 8, 2021

Ben using this company now for some time and they are awesome. Need something in a hurry they got your back, need something with a good price, they got you covered..

Date of experience: February 8, 2021
New York
1 review
1 helpful vote
Follow kathleen d.
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I buy flea and tick meds for my cat at less than half the price at the veterinarian.

I buy Frontline Combo, which has the same active ingredients as Frontline Plus.

Date of experience: February 16, 2014
Barbados
1 review
2 helpful votes
Follow Gail C.
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We are a repeat customer of BudgetPetCare.com and have bought various products such as Frontline Plus, K9 Advantix and Advantage for our rescue home. Initially we placed small orders so that we could test them and now we place large orders.

We knew that the product may look different than USA as K9 Advantix is Advantix similarly some of the other products look different than what we were used to.

Since we care for rescued animals and we rely of donations and hence can not afford expensive products sold in the USA. The option to buy across the border was the only solution for us after the recent financial crunch.

We wrote to them and got better deal than prices on their site. They seem to be a large company delivering products to a very large customer base and were able to discount our orders further by 10%. We have placed over 6 orders in last 12 months. Though the orders are split as they are high value for insurance but timely delivered by USPS registered post. I appreciate their pricing as we are able to stretch our budget and care for more rescued animals.

No other online store offers the prices they have, don't write them off just as yet as we have developed confidence and like to share the difference they have made to our rescue home.

Date of experience: October 9, 2010
Wisconsin
2 reviews
2 helpful votes
Follow Kenneth S.
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I ordered form them in the past without any problems. The last time - in September I ordered the Frontline Plus for cats and received the Frontline Combo. Within 24 hours of administration one cat started having seizures, one cat died from seizures, and a third cat started loosing all of his fur. It has been a little over thirty days since the applications. The cats are all seriously infested with fleas, my vet advised against doing anything for a minimum of 30 days from the initial application. The cat with sudden, uncontrollable seizures has for the most part stopped having the, but still suffers from neurological issues and sever cramps. The other survivor has lost 50-60% of his fur and looks like death.

One week before the administration of the "Frontline Combo" I had prepared the house by spraying the entire house, section-by-section with a combination of Permethrin SFR and an Insect Growth Regulator IGR with Nylar.

I suspect the "Frontline Combo" was a fake product. It did not work and almost killed off all of out pets. The remaining two are in really tough shape, they survived - but they are not stronger.
Thank you for taking the time to read this. Please take care.

Date of experience: October 19, 2013