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BudgetPetCareReviews 3,207

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
171
value
72
shipping
76
returns
31
quality
74
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51,729 reviews

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New Jersey
1 review
1 helpful vote
Follow Carl H.
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Fed up with the high cost of name-brand flea and tick protection but having pets with allergies to these pests, I sought alternatives and happened upon BudgetPetCare. I have been totally satisfied with my bi-monthly purchases for the last 3 years.

Date of experience: May 31, 2016
Virginia
1 review
0 helpful votes
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I have been using BudgetPetCare.com for years to purchase flea/tick preventatives for my dogs. I have never had a problem with the products and the prices are great. I have recommended their site to many friends.

Date of experience: May 31, 2016
California
1 review
1 helpful vote
Follow Milleneum D.
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Have been ordering Frontline for my cats for years. They have the cheapest prices I have found. They are very easy and fast to use, as I am usually done with my order in 3 minutes. Even though I am 6000 miles away, it is delivered promptly and efficiently.

Date of experience: May 21, 2016
Ohio
1 review
0 helpful votes
Follow Heather A.
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I have used this company for Frontline for quite some time, always comes in a timely manner, exactly what I ordered, they have the best price I have been able to find for frontline.

Date of experience: May 20, 2016
New Jersey
1 review
0 helpful votes
Follow Donna A.
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I have only good experiences from this online pet store. I have been saving loads of cash by getting pet supplies from BudgetPetCare than from other pet stores in USA or veterinarian. Extremely delighted customer!

Date of experience: May 18, 2016
Puerto Rico
1 review
0 helpful votes
Follow CARMEN V.
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I have been your client for some time and I am very satisfied with your products and service. Great prices on your dog supplies! Will recomed your products to freinds.

Keep up the good work!

Customer # *******

Thank-you,

Date of experience: May 15, 2016
Pennsylvania
1 review
0 helpful votes
Follow Jacquelyn S.
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Have ordered from BudgetPetCare for years. I have five small dogs. Have been pleased with pricing, customer service and timely delivery. Would recommend without hesitation.

Date of experience: May 12, 2016
New Jersey
2 reviews
0 helpful votes
Follow Darlene T.
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I have been using this company for a few years now and am very pleased. Service is great and you can not beat the price. I buy the frontline product and it is so much less expensive thru them as opposed to the U.S. prices.

Date of experience: May 11, 2016
Oklahoma
2 reviews
2 helpful votes
Follow Sarah S.
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I order the Frontline Plus Extra Large quite regularly. I live in the US, and I can purchase it much cheaper from BudgetPetCare.com. I rescue dogs and cats so I use a lot of it.
I like to order from them because it is a very easy website, the price (gotta save my pennies), and they are very customer service oriented. If I order something a bit different than my regular, they will give me a courtesy call just to be sure. Also, for the first few times I ordered from them (which was actually several years ago), they called to be sure that my address was correct and that I understood it takes longer for my orders to arrive. (Living in the US, it takes 3-5 weeks, but I don't mind, as I order ahead.)
I am very pleased with BudgetPetCare.com and I recommend it to anyone who needs quality pet products for a bit less money.:-)

Date of experience: May 11, 2016
New Jersey
1 review
1 helpful vote
Follow Bernice R.
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I save lots of cash buying pet supplies from BudgetPetCare than from my veterinarian. The services offered by their customer service guys are excellent These guys do their best in ensuring that pets get the best. I believe that is the best about them. I will stick around with this online store for a very long time.

Date of experience: May 9, 2016
Canada
1 review
1 helpful vote
Follow Vivian B.
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I am extremely happy to be a proud customer of BudgetPetCare. The customer service representatives of the store are extremely polite and emphatic to all the questions. They are courteous to solve all your concerns and they ensure that the needs of the pets are given the priority and that to me is the best thing about this online pet store. Loving this purchasing decision!

Date of experience: May 2, 2016
Missouri
1 review
1 helpful vote
Follow Virgie R.
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It is really surprising when you find an online pet store that sells products that are cheaper than your own veterinarian. Such was the case with me. I was duped by my veterinarian for six long years and lured into purchasing pet supplies for my furry friends thinking that only after paying high costs can I ever get genuine quality products.

But amazingly, I was suggested to try BudgetPetCare by one of my colleagues who buys from the online store regularly and since that day I have been purchasing pet care supplies from this site. I hope that these guys carry on with their good work and introduce newer pet care products that improve the lives of our pets.

Date of experience: April 25, 2016
Virginia
1 review
2 helpful votes
Follow James R.
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I purchased Frontline Plus for my doggie several days ago from the online pet store and was pleasantly surprised with the easy tabs and information enumerated on the website. Not only are these guys best in this business because of their extremely cost-effective pricing and zero shipping policy, but the quality of the products received is extremely good and they also provide a 100% money back guarantee if you do not like the product. So it is a win-win situation for a pet owner!

Date of experience: April 25, 2016
Washington
1 review
3 helpful votes
Follow Krystal M.
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I have subscribed to receive email newsletter from Budget Pet Care that has helped me to receive coupons and discount offers from the online store at a price that does not hurt my pocket. Now I do not miss out on getting pet products at an amazing price and not to forget the excellent quality of the products Highly satisfied customer Thank you Budget Pet Care.

Date of experience: April 21, 2016
Washington
1 review
1 helpful vote
Follow Richard F.
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I love shopping for pet products from Budget Pet Care. It has a wide array of pet care supplies containing an extensive range of pet categories that are generally hard to find in local stores. I strongly recommend their flea and tick treatments and wormers as you can get a wide array of options available in these categories which would fulfill your requirements.

Date of experience: April 21, 2016
Maryland
1 review
1 helpful vote
Follow Michelle B.
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They will send you the confirmation of what you expected before you hit order. A couple of days later if you check your account they will hit you again for another couple of bucks. I find this to be very unethical practice.

Date of experience: April 20, 2016
Washington
1 review
1 helpful vote
Follow Donald S.
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I am awestruck by this pet supplies store. My two doggies Fluffy and Max love the taste of the oral flea and tick preventative treatments from BudgetPetCare. The prices at the online pet store are highly reasonable (in fact next to none I have browsed so far) with excellent quality. I would recommend other pet owners to try this online store and see for themselves A highly satisfied pet owner.

Date of experience: April 18, 2016
North Carolina
1 review
1 helpful vote
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Have gone through several pet blogs in the last couple of years, but this online store has amazing bloggers who impart invaluable pet care knowledge apart from the amazing collection of pet supplies that they have at their disposal. I read their blogs and then purchase pet care supplies that are best fit for my furry friends. Highly recommended pet supplies store in USA! Love every inch of knowledge that I get from them. A die-hard pet owner

Date of experience: April 13, 2016
Washington
1 review
1 helpful vote
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A fantabulous pet supplies site with surprisingly curtailed prices that did not hurt my pockets. I had one of my delivery misplaced which was replaced promptly by the customer service guys in no time! I am a shift worker and so had to call them at obnoxious hours, but pleasantly received a cheerful reply from the other end. The customer service is so helpful that they give you a call whenever you are not able to reach them or the phone gets disconnected. What more can I say about this wonderful company. A HIGHLY RELIABLE PET SUPPLIES BRAND IN USA!

Date of experience: April 4, 2016
Virginia
1 review
1 helpful vote
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To get best pet products and manage pet costs, including regular treatments, I completely rely on budget pet care. All the products are authentic and that too at low prices compared to other sites. The money back guarantee of budgetpetcare has kept me long with this site as they stand on this policy. If you are looking to get spend less on your pet supplies, order once at budgetpetcare and see the difference. I am always satisfied with their amazing prices and best customer services.

Date of experience: March 29, 2016