BudgetPetCareReviews 2,505

I ordered form them in the past without any problems. The last time - in September I ordered the Frontline Plus for cats and received the Frontline Combo. Within 24 hours of administration one cat started having seizures, one cat died from seizures, and a third cat started loosing all of his fur. It has been a little over thirty days since the applications. The cats are all seriously infested with fleas, my vet advised against doing anything for a minimum of 30 days from the initial application. The cat with sudden, uncontrollable seizures has for the most part stopped having the, but still suffers from neurological issues and sever cramps. The other survivor has lost 50-60% of his fur and looks like death.

One week before the administration of the "Frontline Combo" I had prepared the house by spraying the entire house, section-by-section with a combination of Permethrin SFR and an Insect Growth Regulator IGR with Nylar.

I suspect the "Frontline Combo" was a fake product. It did not work and almost killed off all of out pets. The remaining two are in really tough shape, they survived - but they are not stronger.
Thank you for taking the time to read this. Please take care.

I have been using this company for about 5 years, ordering mainly flea medications for both my cats and dogs, and I have never had a bad experience. I've checked their prices against other pet-medication sites from all over the English-speaking world and found them to have the best prices of any that I've found. When I've needed to talk to someone their customer service people have been polite and helpful. My orders have come within a reasonable amount of time and the products have always been effective.

I ordered Frontline Plus and instead got a note saying there was a "supply shortage" and they were sending me the European equivalent and oh by the way if I did not like it they'd charge me 5.00 for shipping costs. I paid 59.99 for Frontline Plus; if they were going to send me something else, they should have contacted me to see if this was an accaptable alternative. And a supply shortage? Really" On what planet? Total scam; I am contacting every possible agency I am so angry at this ripoff.

I received my Frontline Plus order today 4/29/13. I was concerned when the order did not arrive and I called their customer service. They were very helpful and assured me that my order will arrive within 10-14 business days. They also promised a full refund if my order did not arrive within 28 days. Today after a total of 14 days from the time the order was placed the package arrived undamaged and the contents were what I ordered. After reading the reviews on this site, I want to let you all know that I did not experience any of the problems outlined here. The only negative is that it takes time for the order to arrive, but its understandable as they ship from overseas. As long as their prices are this good and they deliver my products undamaged I have no problem for waiting for upto 2 weeks. I will continue to use this company and will also recommend them

They have a better price than most, but I still haven't received my product after the 14 day promised shipping time. They are slow to respond, do not let you know when they have sent your product, and when you have a problem send you to a third party called BuySafe. BuySafe is way too labor intensive for me. Why cant they just take care of it themselves? Hopefully I will receive the Capstar I purchased from them, if not I will just contact my CC company and get refunded that way. I will not buy from them again.

I understand product from this company is making pets sick. Glad I mistrusted them enough to check this out. All the warning signs are there. Read this...

I ordered a 3 month supply of Frontline Plus or Topspot, or so I thought. I received Frontline Combo stating this was a replacement for the Frontline Plus. This was from a Canadian company, Budget Pet Care. The substitute product is made in the UK and they had to send it due to a manufacturer's shortage. The company made no attempt to solicit my approval for the substitution prior to their shipment. They are willing to let me return the product to Huntsville Missouri (really?). But since I am not happy with the product, they insist I still pay for their shipping of it to me, so they will be deducting $5.00 for the original shipping charges. For a product I did not order.

I quote another comment...

BEWARE! IF THEIR SUBSTITUTION PRACTICE IS UNACCEPTABLE TO YOU, DO NOT DO BUSINESS WITH THIS COMPANY!

There is no way I am placing this on my pet. I do not trust them. The color of product is not same as my Frontline Topspot, don't know about the Plus. THE BOX WAS NOT SEALED! The three for small dogs were not even in a box.

Also took BudgetPetCare.com THREE days to even ship product then emailed that it would be here in 10 - 14 business days, if it did not arrive, email back and they would refund my money. Now that is an idea... hhhmmmmm

But I am an honest person. So to Missouri it goes, $5 I don't care, will not fight them for $5. I will spend my time instead in posting this review won every site I can and then on my Womens-Fiction Blog (Myths, Dense Observations and Lies We've Been Told)--- you can take this out if you want, just want to make the point how bad it is, disillusioned about Canada now, I trusted this purchase. This company fits my criteria for shady. I'm ticked.

THIS IS THE SECOND TIME I FELL FOR YOUR LIES! I INTEND TO LET EVERYONE I KNOW WHAT A SCAM YOU ARE.

FREE SHIPPING! THAT'S A JOKE. I ORDERED MY SUPPLIES 10 DAYS AGO AND STILL HAVE NOT HEARD FROM THEM.

AND BEWARE! THIS COMPANY IS BASED IN CANADA AND THEY CHARGED ME AN EXTRA DOLLAR STATING IT WAS "INTERNATIONAL".

I HAVE ALREADY BEEN IN TOUCH WITH MY BANK SO THEY ARE AWARE OF THIS COMPANY AND WE WILL DISPUTE THE CHARGES. BUYER BEWARE.

I ordered Frontline PLUS for Cats and got something called Frontline Combo for Cats, it took ages to get to me but when I called I was told they are in Canada so it takes time to get through customs... i still ended up going to wallmart and buying some to keep me going. They assure me the product is the same. It does say its made by merial and i checked the box i got from walmart the only difference really is the weights as where they send it from does it in kgs, to be honest though long as my cat sammie is flea and tick free im happy to use it..

I ordered Frontline Plus back in May and received something called frontline combo I called and emailed and got told they are the same product just different packaging. So i used it on my cat. Its now july and the product isnt working as well as i hoped. So i emailed budget pet care who to my shock after reading reviews on here said they can help. They took about a week to come back to me but offered a solution and I will probably try something else now as my cat doesnt seem to like frontline... i wouldnt right this company off as a scam..

I received Frontline Plus that my vet says is not real. He said it could be just water or something benign but will not kill fleas, or it could even be something harmful, but that under any circumstances it is not manufactured by Merial. The Merial plant is in Duluth, Ga near my house and I talked to their plant manager who confirmed that whether seller claims this stuff is being manufactured in France or any other country, it is 100% not made by Merial or any of its affiliates. Just thought you should know. I wasted $99 plus had my dog unprotected due to putting fake Frontline on her for several months, and would like to save you from doing the same