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Btcpool.io Reviews Summary
The company faces significant challenges regarding its reputation and customer service approach, as evidenced by numerous concerns raised by users. A prevalent theme among reviews is the difficulty in accessing accounts and processing withdrawals, with reports of automated changes to security features leading to frustration and perceived security risks. While some customers express tentative optimism about the service, the overwhelming sentiment leans towards skepticism, with multiple claims of the platform being a scam. The lack of responsive customer support further exacerbates dissatisfaction, highlighting a critical area for improvement in addressing user concerns effectively.
This summary is generated by AI, based on text from customer reviews
It is indeed a scam, after I invested for the Starter Pack, in just two hours my Pin was automatically changed.
I initially invested for Standard plan. Since the minimum withdrawal is 0.0045 I immediately withdraw to start getting my investment back. After two days I withdraw again but suddenly my pincode was automatically change and my second withdrawal was not processed. Until now I cannot login to my account, I even leave a message for them to attend the issue but still no reply! Is there anyone knows how to get the new pincode to access the account?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members