BringFido

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and make sure anyone I know with dogs doesn't either.

We love BringFido, it makes traveling with a 50-lb well-behaved dog so much easier. We don't have to call ahead to make sure they have a dog room, and that we can get one. Other sites even if you specify a dog, you still have to call ahead (no guarantees). The down side is you don't get any points for staying at the chain hotels. Sometimes the rules listed on BringFido are slightly different than when you get there (eg dogs not allowed on furniture; must be in crate). We have made at least 7 cross-country trips with them and we love it!

I won't ever book for my pups on any other site but Bring Fido and aim so grateful that they exist. Traveling with a large elderly dog is so difficult. Having to try to stop with them overnight at multiple places is a nightmare. But every time we hit a snag, Bring Fido is on the phone with us immediately to help. For example, we ran so late one day that the hotel gave away our handicapped room. It was midnight after driving 12 hours and we had nowhere to go. Kristen at Bring Fido picked up the phone when I called them frantic for help and she had another room nearby us within minutes. She called and booked for us directly. She was simply amazing. Booking through Bring Fido gives you the peace of mind that you are traveling with a guardian angel.

I had a tough time using their website to book my accommodation because the most number of pets I could list was 4 and I have 6. And I was running out of time to find a place that would let me bring all of them before I needed the accommodation. So I called the number listed on the website to get assistance. The people answering the phone were kind, understanding, and professional. Even when the call was dropped and I had to call back, they continued to search for a place that would accommodate both me and my 5 dogs and 1 cat. And by the time I called back after getting disconnected the representative had located me acceptable accommodation at the last minute without complaints and with a positive attitude. I can't say enough good things about this company.

Bringfido is our go-to source for choosing places to stay as we travel back and forth from Texas to the northeast. We've also found some spectacular dog parks, too! We did hVe to change our travel plans in one instance and customer service went beyond the extra mile to work with us to change our hotel plans. Bringfido deserves everyone of those 5 stars!

Booked hotel through them and was charged. Hotel had reservation from BF but had not been sent any money, so charged me. BF just kept my money and never paid the hotel, so I was charged 2 x. BF refuses to refund because they say the hotel is not calling them back. Why would they? I paid them directly when BringFido kept the money from the reservation. Neat trick, to send the reservation without the money paid for it, have the customer pay twice, and just keep all the money without having to pay any of it to the hotel. Never again.

I booked a hotel using Bring Fido and an error message appeared on their website. I clicked continue and the website booked the same room twice. No one has been able to resolve this and I need a refund for the double booking that was completed due to the error message on their website. I keep getting told it will get done and doesn't. So frustrated.

I employed this website to help me find lodging, restaurants, and activities that I could bring my dog with me. I heavily relied on the website and it did not fail. I recommend Bring Fido for those searching for places that are dog friendly.

BringFido used to be a great site that had really good and accurate info. Whoever had it must have sold it to a nameless/faceless/dogless entity that does virtually nothing. The national chains on here must pay for it, and the information local restaurants is generally unreliable.

We recently took a 3 week tour with our 2 dogs and found this website to be incredibly helpful all along the way. It helped us locate restaurants and tons of things to do that were dog friendly as we toured through 12 states. I will use it again for sure even in my home town as I think they do an amazing job. Well done!

This site was extremely helpful when we had our first vacation road trip with our pitt/lab mix. We found an excellent place to eat that pampered our dog, as well as very competitive rates and clear cut pet rules for hotels. I wish I had started here instead of using the "pet friendly" feature on another hotel search site only to be hit with large fees at check-in. The customer service rep even confirmed with the hotel for me since we were arriving late. I'll be using BringFido from now on!

We LOVE BringFido! I use the app multiple times each day we travel. They have never steered us wrong, the reviews are really helpful and the customer service is excellent, even saving me from some mistakes I've made when booking. We travel with both our dog & cat and I really appreciate that they indicate places that accept cats as well as dogs. They also have negotiated excellent rates. Travel would be really difficult for us without BringFido - they make it easy!

We are HUGE fans of BringFido and have used its services at least half a dozen times in the past couple of years. We have occasional interstate commutes. Never sure where we'll want to spend the night when we take off in the morning. After we decide in the afternoon, we call BF and they get us squared away.

Most hotels say up to two dogs. We have 3, and the BF agents always get us an exception.

It has been a 100% excellent experience using BringFido.

Every dog owner know how fiddly and messy it can be when it comes to include his pet in his travels. Thanks to BringFido my life has been much easier whenever I need to travel. My dog os not used to dorms/day care. I always compare prices with other platforms, and it is has matched, or even discounted whatever I have seen in other places. The website has made my little chihuahua's life a happier place! I recommend it 100%.

Myself, my wife and two dogs were looking for a quick last minute stay to book that was pet friendly. As I searched and searched, bringfido.com popped up first when I googled stays that were pet friendly. The price was unbeatable and was quick and painless! I have never heard of bringfido but will now definitely recommend to friends and family and will be using again in the future. Thank you so much!