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Brighton Beauty Supply has a rating of 1.8 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Brighton Beauty Supply most frequently mention customer service, and credit card problems. Brighton Beauty Supply ranks 77th among Beauty Supply sites.
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All merchandise have been certainly extraordinary and now our diploma of achievement has stepped forward with you and we can make use of your brilliant kindnesses again very soon.
I dont know if they only have less than a handful of people but they dont really respond well email wise. Been a customer for years, sad to say it hasn't improved. I remember I ordered some stuff few years ago. My purchase didn't come all at the same time. Never advised me when the rest of it will come & I lost track. Oh they did eventually came but it took maybe over 6 months? I am happy with their products Pravana altho' I wish they bring back their violets line.
I used to order my hair supplies from Brighton - and then it would take forever to get to me. I didn't love that, but I liked their product and their customer support so I simply adjusted my order times.
In the past year, I have been pleasantly surprised at how quickly I receive my orders! I am very pleased in this change and am one very happy customer. My orders have arrived quickly and are always accurate. Good job, Brighton!
My experience was good. I had to wait about 7 days for my products to be delivered. When i opened my package one item was damaged, so i called customer service and they replaced it. I was very happy with their services. I read all reviews and frankly do not believe them. People are so rarely leave positive reviews but when they are upset they write everywhere. I have been shopping at their local stores too. They have a lot of different products - hard to find products. Highly recommend them.
I had a great experience with Brighton Beauty Supply. I did not receivce an e mail conformation, however I called them and the customer service rep assured me my order would arrive within 5 days, it did, and I am in the Pacific Northwest, so that was coast to coast. I have no complaints and will do business with them again.
The product I need is incredibly difficult to find. I am grateful Brighton Beauty Supply.com has it. I can ONLY find it at Ulta and they rarely stock it. That's frustrating. I was able to get 10 from BBS.com at almost 1/2 the cost! When my order was "still pending" 3 days after I ordered, I email them to get an update. They responded immediately and said it would be out in 2 days. I got it on the day they told me I would. I will definitely order from Brighton Beauty Supply again. Now that I know it may take a week or so, I will simply order it before I run out! Good customer service, quantity I need at an excellent price! Thank you!
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We carry a variety beauty products: shampoos, conditioners, nail polishes, hair color, hair dyes, keratin treatments as well as hair dryers, flat irons & more.
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