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BrighterBlooms.com

Overview

BrighterBlooms.com has a rating of 4.4 stars from 4,116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.

service
848
value
36
shipping
35
returns
9
quality
3,593
This company does not typically respond to reviews

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21,932 reviews
How would you rate BrighterBlooms.com?
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Michigan
1 review
0 helpful votes
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Wrong and delayed delivery
June 5, 2022

The wrong delivery after delaying. That's all. Thank you.

Date of experience: June 2, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry you received the incorrect size and glad we could help with a discount to make it right!

Illinois
2 reviews
0 helpful votes
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Way smaller and limp looking than pictures
June 24, 2021

Disappointing, disappointing, disappointing, disappointing

Date of experience: June 23, 2021
Racheal S. — BrighterBlooms.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

South Carolina
1 review
0 helpful votes
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BEST CUSTOMER SERVICE EVER!
June 3, 2022

Had to replace a Key Lime and received superb customer service! Extremely satisfied.

Date of experience: June 3, 2022
Virginia
2 reviews
0 helpful votes
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Quick and easy
June 1, 2022

Easy to use site, quick delivery. Plants look healthy, some new growth snapped off in transit.

Date of experience: June 1, 2022
Missouri
1 review
0 helpful votes
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Kelly
August 28, 2022

Very healthy when it arrived. Easy directions to read.

Date of experience: August 28, 2022
Texas
3 reviews
0 helpful votes
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Plants arrived in good shape
June 24, 2021

Plants arrived quickly, packed well, and in good shape.

Date of experience: June 24, 2021
Washington
1 review
0 helpful votes
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Awaiting response
June 2, 2022

One of trees came with black leaves and I advised them immediately. Awaiting answer.

Date of experience: June 2, 2022
Iowa
1 review
0 helpful votes
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Trees
June 3, 2022

Order came when expected, customer service was helpful and easy to get a hold of.

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Happy customer!
October 5, 2021

Super easy and good variety of products. Will recommend to friends!

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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Healthy Plants
March 16, 2022

The plants were healthy and well packaged. No damage

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Damage plant
August 29, 2022

My kiwi plant came damaged and not sure if its going to make it.

Date of experience: August 28, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry to hear how your kiwi plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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Great plants
October 5, 2021

Came on time and in great shape. Truly outstanding looking plants.

Date of experience: October 5, 2021
Texas
2 reviews
0 helpful votes
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Good response to complaint. Poor delivery process.

Date of experience: June 27, 2021
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry to hear about your experience and are checking in privately on how the replacement is doing!

District of Columbia
1 review
0 helpful votes
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Plant purchase
June 27, 2021

All items arrived promptly and in excellent condition.

Date of experience: June 27, 2021
Michigan
1 review
0 helpful votes
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Great experience
June 5, 2022

Plants arrived healthy and much larger than I expected they would be.

Date of experience: June 5, 2022
Florida
2 reviews
0 helpful votes
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All good
June 26, 2021

Easy what I wanted and received beautiful tree planted

Date of experience: June 26, 2021
Massachusetts
1 review
0 helpful votes
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Good lemon tree
June 3, 2022

Live and green. Expecting lemons in couple years

Fast shipping

Date of experience: June 3, 2022
Texas
2 reviews
0 helpful votes
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Leaves
June 26, 2021

Arrived with leaves on the plant. I liked that was already leafing out.

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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Really bad.
June 29, 2021

Came in near dead & sent wrong plant. Also took a long time to receive.

Date of experience: June 26, 2021
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry to hear how your plants arrived! It looks like we have since sent out replacements but are reaching out privately to make sure all is well!

New York
1 review
0 helpful votes
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Cherry tree
October 8, 2021

The tree was received promptly and larger than expected.

Date of experience: October 8, 2021