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Brazil Carnival Shop has a rating of 3.7 stars from 161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brazil Carnival Shop most frequently mention customer service, samba shoes and good quality. Brazil Carnival Shop ranks 6th among Costumes sites.
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Above all the customer service has been beyond exceptional, I have not yet received my product as it is a special order... but I will shop again. Maria contacted me several times to make sure that the size was correct, and to see if I needed anything else added etc. I am very pleased with the service and looking so so forward to seeing my shoes! Thank you so very much!
Excelent service, great designs, fast reply... Maybe if the shipping could be less expensive I value the work of the designer to make the costume but shipping depend how fast you need became expensive
Though I ordered my dress from Tokyo, Japan, Brazil Carnabal Shop responded to me quickly and very politely.
Thank you so much.
And of course, the dress I ordered is so beautiful.
I'm so satisfied. I'm wearing it this weekend, so I'm gonna send a pic!
Thank you!
I received the best service from Maria Flynn at BrazilCarnivalShop - I was trying to find a special product and she went way above and beyond to help ensure what they had new in stock was exactly what I was looking for. She was so helpful and friendly - when you are trying to find stock on the other side of the world it is amazing to receive such friendly help. Thank you Maria!<3
You might be asked for weird measurements and you might be asked twice, but it is more than worth the time.
I gave my own colors and suggestions, it was understood and executed perfectly.
I am in love with my costume and would highly recommend
It's not about the packaging. Stop complaining about it and be happy that not only is this an honest business that gives more than your money's worth, it also has craftsmanship that should be admired on a very high level
I would definitely & highly recommend to anyone and I would happily buy again
Brazil Carnival Shop is very prompt in their chat replies. Always available to answer my many questions since I was apprehensive about ordering non-returnable dance shoes. The difference between heel high and platform on most of their shoes is 9cm (3.54 in)
I order two headdress frame and the shop owner, Maria help me to customize my order and chose the best option. The best personal serviece ever among online stores! We exchange a lot of emails and at the end the products turned out perfect. Very good quality. I especially love the option that allows to remove feathers. Very unique and I did not see it being offered by other vendors. I will definetely buy from them again!
Ordered a pair of shoes from here and the owner Maria informed me of how long it would take. I said I might need it sooner and she offered to either ship something they had ready or try to speed up the process. Super accommodating and tried to work with me to make sure I got my shoes in time! If I ever need samba shoes again, I'll definitely get them here!
I want to thank brazicarnivalshop and Maria Christina for making me a pair of wonderful samba shoes and giving me constant feedback. Also I described how I wanted them and the result was better than I was expecting.
I haven't ordered yet, but I like the products and the customer service is very informative and helpful.
The customer service is outstanding, above all the rest. They quickly response to all my questions and resolved all issues with ease and satisfaction. The costumes were gorgeous and we received many compliments on them. They fit great and looked amazing. They were a great value for the cost. We recieved the costumes in a tinelt fashion without complications! We highly recommend Brazilian Carnival Shop! Star star rating!
All details very good finished, mailing so fast. Excelent quality of the dress and materials. Nothing of the material destroyed.or falling apart
Although the shoes didn't fit (my fault, not there's) I love, love, love the shoes! I have to send them back for some that fit but the quality of the shoes are remarkable and the packaging is so freaking cute!
Not only do they have great products, but the service is very friendly and responsive with a personal touch.
Impressed by the communication efforts and the creativity utilized to solve problems. I can't wait to receive the costumes in the mail!
Maria was very good to deal with, she answered so many questions and provided enough details to help me make a decision. Her responses were very prompt which made the whole process of buying something very easy and stress free.
Very satisfied with my purchase of sandals! Maria made it very clear to me through email correspondence what size I would need, the manufacturing time and shipping information. Arrived safely to my home in Australia and will order from them again!
Good communication with the owner. Fast shipping.
Great variation from the store.
I loved my samba shoes! How amazing and simple to buy quality samba shoes from Rio here in the US!
THANK YOU BRAZIL CARNIVAL SHOP!
OBRIGADA!
Excellent service, so nice to work with you! Can't wait for the product! Service was fast and Maria was excellent to work with!
Answer: Very easy! Immediate response and additional help with videos
Answer: Purchased 2 amazing costumes in one months - that's how happy I was with service and products
About Us
Brazil Carnival Shop was developed by an increasing demand of the Brazilian Carnival and Samba lovers all over the world. We noticed a few years ago that the “Carnival like” festivities were happening not only in Brazil, but in many other countries around the globe. Today we find beautiful samba-school like London School of Samba in UK, Japan, Finland, United States, France, Germany and even in Africa! Carnival and Samba fans have specific attire and special needs that had to be taken care of. This became then our essential motivation. We are very well connected with the local Brazilian carnival suppliers that has a high reputation for quality and shipments on time. We are that bridge, between them and you. We are committed to taking your questions, emails, inboxes or calls with great care. Most of our Brazilian carnival designers do not speak English so we will be their right hand and connect their work to your taste. Every year we are adding new carnival designe...
Hi Veronica! SO happy it all came out just fine! With that beautiful body and smile you will have so many compliments. Happy you liked it! We get really nervous until you are 100% satisfied... it's not easy buying costumes on-line. Our team works hard to make sure it will fit you. I am so so happy you liked it! It's like a weight from our shoulders until you are completely satisfied! Send more photos soon dear!