I had a fantastic experience from start to finish when purchasing my very first samba outfit. Maria took so much care in sending through extra photographs and even videos prior to posting. It arrived quickly and was packaged really well. The quality of the outfit is outstanding and I can't wait to wear it! Obrigada!
Beautifully made samba shoes! I bought three pairs... two for me and one for a friend in different colours and styles. They arrived in two shipments and took around 1 & 2 months to arrive from Brazil to Australia (so plan ahead!) but it was well worth it. The online service was fantastic, emailing me to check my size was right and talking me through changes to get the shoes 100% accurate for me. The shoes were made to order (hence the long shipping) and fit beautifully. I feel like they're really sturdy with good ankle support for lots of samba dancing.
Brazil Carnival Shop is great to deal with, trustworthy and professional. So far I have ordered a pair of Passista shoes, trikini costume and wing frame to the UK, the entire process was smooth and I was kept updated at every stage, Thank you Maria!
Fabulous customer service! And the dress is of such high quality and is so beautiful! Super happy with my purchase!
I will definitely be ordering again!
My first time purchasing a professional Samba costume was not nerve-wracking at all like I thought it would be. From start to finish all of my questions are answered so quickly by email that I was so excited for my outfit to show up. It was shipped right away and within a week I had the entire outfit on and was dancing at an event and was so happy with my purchase. I can't wait to order another one from Brazil Carnival Shop and rock that one out at events all over Florida!
I've been using this store for years for little projects. Staff (Maria) is friendly and courteous. If you're outside of Brazil, try to give yourself lots of time for shipping of you want to receive your product on time.
Honestly the service was more than I expected and definitely was so satisfied with the patients and always willing to answer any and all questions so two thumbs up
Great communication and fast response.
Thank you, Maria!
Still waiting on an update as to when my item will arrive
I've ordered Samba shoes from this company several times in the past and each time I received amazing service and timely delivery of my shoes at the best price! This latest order is for a pair of shoes that I need very soon for a performance and competition that is coming up. Not only did Brazil Carnival Shop have them in stock and available, my order is already on the way! I am so happy and relieved to know that I can call on them for fast, friendly, and helpful service!
Ordered a pair of shoes from here and the owner Maria informed me of how long it would take. I said I might need it sooner and she offered to either ship something they had ready or try to speed up the process. Super accommodating and tried to work with me to make sure I got my shoes in time! If I ever need samba shoes again, I'll definitely get them here!
Can not recommend the Brazil Carnival shop enough! They answered all my questions promptly and answers were very helpful.
The costume was delivered on time, well made and was beyond my expectations for a reasonable price. Could not be happier.
Definitely will be back.
After losing one of my costumes leg pieces I ordered new arm and leg pieces with Brazil carnival shop. It was a straight forward experience that was followed up by a personal email exchange in which I was asked to give photos of my costume so they could make sure the sleeves would match the original costume as closely as possible. Very friendly and professional service; I can't wait to receive my arm ad leg pieces!
Maria is great! She communicated with me the entire time during the pandemic about the status of the order and I finally got my beautiful shoes: the samba heels (pic) and a pair of gladiators :) It's my second order from Brazilian Carnival Shop and I highly recommend it. Thank you!
Great service from the team at Brazil carnival shop.
I live in denmark and they ship their items with no problem to me.
Always reliable, helpful and nothing is too much trouble to ask for!
They offer great advice on all areas regarding the carnival and costumes.
The services is excellent, very helpful. The shoes are light and good for samba (have only used them a limited time though). However, there are minor details which show a rather hasty finishing. The skin was scratched at several places, the glue is visible here and there and there is one nail that is sticking up. Overall, ok shoes but for the money I would want to see a bit more.
Hello Asia! Thank you for your feedback. You and I talked about the shoes. We have two types of shoes that you are aware because you have purchased before. One is leather and the other non leather. The non leather has much more hand craftsmanship. There are small glue that is slightly rubbed off after the shoes are glued. And the nail that you mentioned I explained. It is not a nail. It’s a nail hole. They secure the shoes on the bottom to secure the platform with glue and nails. After 24 hrs the nail is removed and the “hole” is slightly apparent. I think you would definitely benefit from the leather shoes. They are more refined in craftsmanship. Thanks Assia.
I have just ordered samba shoes from he site (looking forward to receiving them). I was first in communication with Maria from the company who was extremely helpful in assisting me in getting the right shoes for me and offering advice for my narrow feet. Responses were always quick and it was great to hae someone there I could directly chat through issues with. Thanks for your help.
The the service was amazing and filled with patience in the process of measuring for my shoes! Maria did a great job and was super helpful! The shoes are amazing and light like a feather I feel I can move freely in them! This made me so happy and realized I am about to begin my journey of a dream! Thank you!
Brazil Carnival Shop exceeded my expectation! The costumes are well constructed, ornate, and most importantly. AFFORDABLE! The communication was top notch with shipping within 2 business days. I'm pleased with my purchase! I look forward to working with BCS in the future.
Shoes arrived promptly, look beautiful, feel comfortable, and are very well-constructed! They fit a little loose but I'm between a size 34 and 35 and I'm glad I was advised to go up to a 35 because my toes are in the proper position (not sticking out at all). Regardless, the shoes make me feel very glamorous. Thank you!
Answer: Very easy! Immediate response and additional help with videos
Answer: Purchased 2 amazing costumes in one months - that's how happy I was with service and products
Answer: Hello, I am so sorry about the late reply. I never got a link to your question which is weird! So to reply to your message, our wire headframes takes up to 10 days to make and you choose the best shipping method. Either 9-12 business days or 23 days. Feel free to email me at info@brazilcarnivalshop.com All the best, Maria Flynn
Brazil Carnival Shop has a rating of 4.9 stars from 159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brazil Carnival Shop most frequently mention customer service, samba shoes and good quality. Brazil Carnival Shop ranks 2nd among Costumes sites.
Thank you Joanna! It was a pleasure to work with you! You also contributed with the process when sending us on a timely manner your info's. So happy that you liked! All the best :)