BravoDateReviews 16,086

Dear Michael,

Thank you for taking the time to leave your feedback.

Please, kindly note that our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

However, please kindly note that it is always up to both of you on how to build your further communication.

From our side, we provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, contact us via support@bravodate.com and share all the details regarding your feedback on the platform that you rated 1 star.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team BravoDate

Dear Cooper,

We are grateful that you have decided to leave feedback about our website for communication.
Thank you for sharing your experience of using our platform.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@bravodate.com in order to learn the details.

Take care and stay safe!

Best Regards,
Support Team Bravodate

Dear Rob,

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

I do realize that some of our features might seem too expensive for you. However, I’d like to emphasize that our main purpose of the customer’s safety in the search for a potential partner. From our side, we try our best to prevent any unpleasant experience of our customers and verify ladies’ profiles before posting them on the website. As you have noticed, most of our female customers are “validated” members who confirm their registration with the documents and checked background. We cooperate with our regional assisting with that process.

There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

Also, you can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a regular member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

Feel free to get in touch if you have any other questions for us via support@bravodate.com

Sincerely,
Bravodate Customer Support

Dear Member,

Thank you for the comment!

There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera. Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.

From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

I understand how you feel about paying on the website, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.
Also, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses.

Please contact us if we can help you with anything further via support@bravodate.com!

Sincerely,
Bravodate Customer Support

Dear Kris,

Thank you for taking the time to leave your feedback.

We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@bravodate.com and we will check the case.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team Bravodate

Dear Member,

We’re so happy to hear you had a great experience at Bravodate. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Contact us via support@Bravodate.com if some questions pop up. We will be glad to assist you.

Kind Regards,
Bravodate Customer Support