The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
So far, so good. I just booked my trip and am looking forward to all the adventures ahead.
Very easy to navigate and book. Overall good experience. Picking up the vouchers was also very easy and the staff was very helpful.
Great and super excited to come and see the show. Looking forward to it
Would like to be able to pick our seats. It seems you could include a seating chart of the auditorium so we could pick out our own seats at the time of booking like many of the other entertainers do.
Would like to be able to pick our seats
It has been very easy! I think we will enjoy visiting Branson and appreciate your help with our trip.
There was no seating chart to choose our seats
Do like the buy one get one offer
It was easy to book the show. Can't wait to experience the murder mystery dinner!
Super Easy! Would be even more convenient if all my show vouchers were delivered to my hotel room instead of making people come get them. Especially since I will not arrive in Branson until after business hours.
I talked to a lady on the phone she was very polite.
I do not do surveys. They are a waste of my time. If I was displeased I would have said so.
I haven't had any problems booking shows. When I had to call them to confirm that I made the reservation on the correct day, (the reason I took a star off), the woman was very friendly and helpful.
I haven't had any problems booking shows.
It's been easy so far. No problems. Just follow directions.
Easily assessable reservations and good discounts!