The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Thank you for helping get tickets! We had a great time!
Quick and easy, however would have liked to see where our seats are located at!
Quick and easy, would have give 5 stars if we could see where our seats are! Look forward to going!
Process easy and quick, but I didn't realize I was going to have to go somewhere when I got to town to pickup my tickets, hotel reservations, etc. I choose the options to have them emailed to me?
Super quick and easy. Personal working the counter was very helpful and friendly. Gave us a map and marked other attractions we might enjoy on future trips to Branson.
Everything was fine. Enjoyed talking with the lady.
Very quick and easy to complete with ordering. Pick up procedures not convenient. Should be able to download on phone and skip pick up and text and emails.
Easy to order tickets. The website was easy to follow.
Just pleased to have purchased this cruise. Looking forward to it.
We are excited that we were able to reserve handicap seating.
Easy to select choices and move about it been there yet
I was notified that the tickets I purchased on line weren't available, but I could pick the show for the next day. My Wife and I both work and could only get off work long enough for the short trip from Afton Oklahoma to Branson for 2 days and 1 night. We are both disappointed.
I'm not sure when or how to change what options I have that could be changed.
Easy to make a reservation for sure. Website explained everything. I always book thru this site. Pick up all the tickets at one location.
One of the easiest websites I've visited.
Helpful, easy to use. Quick response time! Even non techy people will successfully use this.Thanks
Easy to order and very convenient! I also loved the show!
Good representative but I never want to do a time share tour.
Online ordering for tickets was easy.
Online ticket printing wasted way too much paper!
Informative. Easy to do. Order was prompt. Got email confirmation
The Andy Williams Christmas show was fabulous! Would go again!
We have not received a map so we know where to pick up the tickets for the shows we purchased. Where is the Welcome center located?
I was told to book our reservations early - very easy process.
Easy to navigate home page. Great selection of shows and attractions to choose from.