The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
This has been fairly easy to book. Our tickets are for August 25. We our looking forward to the event.
Very nice me and my wife enjoy very much, will like to come back to do more
Thank you
Fair service good customer service and easy to pay
The boat did not leave the dock I feel there should be some type of refund. We are from colorado and looked forward to seeing the waterways!
Very easy to purchase and website is user friendly.
Quick and easy! Can't wait to go and see this show.
1. Never explained why both my husband and I had s to sign for the vouchers. What if only I just came to get them, would they not give them to me. And was my signature not good enough?
2. Had the wrong the day for our voucher to Silver Dollar City. I had called prior and spoke to a rep. About the voucher and was told there would be no problem. We could pick our day when we got there. Thankfully everyone we dealt with at the amusement park were friendly.
3.Was given a voucher with only part of a QR code that was not scannable at the park. So we had to go and backtrack to the park service desk and they were kind enough to straighten the matter out.
SUGGESTION: Double check your dates for the events you buy. Be prepared for invasive questions that are non of their business and if you are woman. I highly suggest you bring your husband because lord knows you can't just sign for your purchase on you own!
Easy to use. Still haven't received my ticket pick up instructions!
Easy to use and instructions were clear. Thank you
Quick and convenient and understood entire process. Thanks for making it so clear and easy.
Easy to make reservations and able to get reservations requested.
Easy to do. Received the confirmation as expected.
We appreciated the fact that we could choose our dates and the attractions. And when we made a mistake and double booked a couple of attractions the woman who help us was very nice and got things straightened out for us.
Everything went well, but... Would have liked to have gotten the voucher through email which I thought I had signed up for. Instead I have to go to the ticket office to pick it up. That's inconvenient and was not my understanding. I understood I could/would receive it by email. Dennis Foemmel
I am disappointed in myself for not paying closer attention to the fact that I was not on the website for the Dolly Parton Stampede, because I would have paid much less for my tickets if I were. And now I have to go somewhere separate from the show to pick up my tickets.
Pierce Arrow was greatly entertaining. All the singers were excellent, but I think Cocoa Butter has the best voice and the bald guy is personally plus. We would highly recommend.
The Haywood's are definitely talented. We thoroughly enjoyed this show too.
Reza the illusionist was amazing. Recommend this one too
It was very easy to select a date for the show and purchase tickets.Easy to use and quick process for show tickets.
Great experience from start to finish.Thank you Pam.
Very easy to make reservations excellent employees fantastic food fantastic show seating was fantastic