I could not get in touch with anyone in your company to find out about the order I placed. I tried emailing, calling, and chatting online. No response until I left a quite nasty message. I ended up cancelling the order. Good luck to your business; but it's your customer service that needs improving.
I ordered poster frames from here and, upon delivery, I noticed that the package was damaged with some minor damage to the poster frames. When putting the claim through the delivery service, I only recouped around 50% of what I paid for them. I am told that Braeside did not set an insured value when shipping the product. When I reach out to try and resolve this, I get no response. I would not purchase from here again and I would warn others to be cautious as well.
All my experiences have always been fast, easy and no hassle. Great customer service if you have questions also. Other companies in all fields should take note.
Ordering was very easy and after I set up the account they were able to take the taxes off because of us being a public school.
I needed a certain size display for my new book and could not find the right size on the website. I called the company and the woman who helped me found the perfect stand and not cardboard, which I had looked for, but acrylic which was perfect! Arrived quickly, very affordable and very high quality.
Good product that arrived very quickly. Good quality for the price too!
Items were shipped very quickly, but carelessly. We had 5 stands arrive broken.
The products seem ok so far. I have not used them much yet. They don't fit some of my brochures. I like the idea of being able to disassemble them and transport them in a flat position. That seems to be working out well.
After the last of my plastic holders broke in transit to an event, I went looking for a brochure holder I could collapse. So glad to find Braeside. The plain white cardboard holders for trifold brochures are perfect. I'll eventually customize them with logo stickers.
Dear Carino,
We're delighted to hear that our foldable, cardboard brochure holders met your needs, especially after your experience with the plastic holders. It's great to know that our products are not only practical but also customizable for your events. Thank you for choosing Braeside Displays, and we look forward to seeing how you personalize them with your logo stickers!
Best regards,
The Braeside Displays Team
Customer service has been good. Waiting for instructions to return. Item was not strong enough for my needs.
Order came quicker than estimated delivery time. They kept us informed on every step of the order and delivery process.
Easy to order, fast shipping! Great with communication about status of order, shipping and delivery!
Product arrived in good shape and it was a very easy to order. Price was reasonable and it arrived quickly. Thank you! Can't wait to start using it for our business!
We use the snap frames in several restaurants. Good product, fair price, quick delivery and never any problems.
I received my items the day after I ordered them. Very pleased with the lead time and quality of the items i ordered.
Been ordering from you a little while. Why? Your product is very good, we needed them fast and their here. Speedy should be in your name.
Very well made and just what our company was looking for!
Items arrived quickly with no problems. Would definitely buy again.
We're packing for a meeting and will use the brochure holders there. They lie flat and will be assembled onsite... perfect for shipping.
Easy to order online and shipped out fast. Great product. Thanks
Overview
Braeside Displays has a rating of 4.2 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. Braeside Displays ranks 4th among Point Of Sale sites.
Specializing in custom and standard display products, Braeside Displays offers a diverse selection of items, such as sign holders, literature displays, custom acrylic displays, countertop and floor displays, and many more. Their commitment to innovation and design ensures that they consistently deliver state-of-the-art solutions to their customers.
One of the key strengths of Braeside Displays is their exceptional customer service. Their team of experts works closely with clients to understand their unique requirements and deliver tailor-made display solutions that exceed expectations. Additionally, their fast turnaround times and competitive pricing make them a top choice for businesses of all sizes.
If you're in search of high-quality, innovative, and cost-effective display solutions, BraesideDisplays.com is a one-stop destination that you can rely on. With an outstanding product range and top-notch customer service, they have earned a well-deserved reputation in the industry. Highly recommended!
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- Antioch, Illinois, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Angela,
Thank you for your review on Order #3096. We're thrilled to hear that you were satisfied with our product and the speed of our shipping. Your positive experience is important to us, and we look forward to the opportunity to serve you again in the future.
Best wishes,
The Braeside Displays Team