• Brad's Deals

Brad's Deals

Overview

Brad's Deals has a rating of 2.5 stars from 213 reviews, indicating that most customers are generally dissatisfied with their purchases. Brad's Deals ranks 143rd among Coupons sites.

  • Service
    18
  • Value
    14
  • Shipping
    14
  • Returns
    14
  • Quality
    14

This company responds to reviews on average within 14 hours

Positive reviews (last 12 months): 8.3%
Positive
1
Neutral
0
Negative
11
7
See all photos

What reviewers want you to know

Positive highlights

  • Magazine for 3 years at a price which averages out to about $10/year.
  • I've ordered several items from several places based on Brads Deals prices and promo codes.

Critical highlights

  • I was told I was welcome to browse their web site, but there were no comparable deals.
How would you rate Brad's Deals?
Top Positive Review

“My Brad's Deal purchases”

Lori B.
12/28/23

I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.

Top Critical Review

“Purchases not guaranteed”

Hobert J.
5/12/24

I recently purchased two sets of earbuds brads deals tells me there's nothing they can do about it. I have to try to remember who I purchased them from. I was emailed no receipt. Their customer service said there's nothing they can do about it so if you purchase anything for them, you're doing it at your own risk horrible experience because they're just a third-party person making money neither pair work in the earbud company doesn't even have a customer service number because I believe they're no longer in existence.

Reviews (213)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 years (3) promo codes (3) great site (4) web site (3) check brad (4) love brads deals (3) great deals (26)
Thumbnail of user kylandsgma
1 review
0 helpful votes
March 13th, 2024
• Updated review

I order some shoes in December 2023 never received them to this date. Brad's deals is a scam do not order from this company

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Frednette. We are sorry to hear of the issue. Unfortunately, we would not have an order history or order status for you as you do not order anything from Brad's Deals. When you click a link on our site, you are taken to the retailer/store website to make the purchase. We are here to tell you about great deals, but we do not sell anything.

To get an order status update (or request a replacement be sent) you will need to contact the retailer directly. Do you recall who the retailer was? If not, you should see the name on your order confirmation email or next to the charge on your account under the description field.

If you need further help, please email us at help@bradsdeals.com. We would love to try to help you get this sorted out.

Hoka shoes
January 22nd, 2024
• Previous review

Bradsdeals is fraud never got product I order, I order 12/21/23 it's 01/15/24 still waiting on my order, I order hoka shoes and when I called my bank they put something else instead of shoes 😡 they put leggings 😡 not what I order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deemanfredi
1 review
2 helpful votes
November 20th, 2023

Literally a storefront for scams so that they can claim zero responsibility. All emails regarding my order came from a fictional website that closed down and fake shipping details. Been hounding for refunds and their resolution team kept trying partial refund. I reported to my credit card company ss scammers. Dont bother replying to review brads scammers

Tip for consumers:
It's a clearinghouse for scamners impersonating real stores

Products used:
Never received

Service
Shipping
Returns
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Denise,
We are sorry to hear you have run into an issue. We don't actually sell anything. We just find and share great deals and tell you where to go to get them. Are you perhaps referring to a "deal" you found on Facebook? We have seen a recent spike in pages pretending to be us. We are working to report them and get them shut down. We are always here to help if you want to reach out to us directly. You can reach us at help@bradsdeals.com.

Thumbnail of user maureend385
1 review
1 helpful vote
September 1st, 2023

I purchased Stanley Cups through a deal going on with Brads deals and Bed Bath and Beyond is this legit? I already made the purchase and got an email not not sure why the company is from Hong Kong and an php*A island imports?

Tip for consumers:
I hope this id legit

Products used:
Stanley cups waiting on shipping and to see if it isn’t someone pretending to be Brads Deals

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Maureen! We are really sorry, but that is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. If you need more support, please email us at help@bradsdeals.com. So sorry again!

Thumbnail of user g48douglas.gb
1 review
0 helpful votes
March 8th, 2024

Tried to place an order., APP wasn't responding., couldnt change shipping address, wanted to ship it to #*******?Tried to call Customer Service - THAT # WAS NOT IN SERVICE. PLUS-ONCE THEY TAKE YOUR $., YOU HAVE TO DEAL WITH THE RETAILER., IF YOUR PACKAGE IS LOST FOR A REFUND., ITS OUT OF THEYRE HANDS... NO WAAAAY!

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Glen. We are sorry to hear you had an issue with your order. We don’t sell anything ourselves. We’re the friend who tells you where and how to get the best deals on the things you want and need. When you click on one of our deals, you’re whisked away to Macy’s, Walmart, Home Depot, or one of the thousands of retailers we work with. Once you get there, you can get the deal for yourself, but you’re buying it from them, not us. Since you are never buying anything directly from us, we don’t have access to your order information or sensitive financial info like credit card numbers. Though we do not sell anything, we do always try to help our readers as best as we can. You can reach us anytime at help@bradsdeals.com.

Thumbnail of user nolae6
1 review
3 helpful votes
December 28th, 2022

They are always out of stock of items listed by Brads Deals. Very disappointed. These same shoes are available at several local stores too. Target, WalMart, ETC.

Thumbnail of user riccastaneda805
1 review
3 helpful votes
May 18th, 2023

There have been several times that my order wouldn't go through using a credit card. It was denied and even blocked for several reasons, or the page would just freeze. Even after completely closing the site and opening it again, my previous credit card information would still be filled in the boxes. Scary.
I found myself wasting my time with Brad's Deals even if it's an item that could be picked up locally, it's just not worth the risk to me anymore.
And there is one item I received that began failing after just a few months.

Products used:
n/a

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Ricardo! We are sorry to hear of the issue. It sounds like you are running into trouble purchasing from a merchant. (We don't sell anything and never collect your payment info.) Typically, this kind of issue happens because the website isn't fully compatible with the browser/device you are using or something entered on the site doesn't match what your bank has on file. The merchant should be able to give you more info but you can also reach out to us at help@bradsdeals.com and we can try to help! Feel free to let us know in your email that we talked here first. -Ashley at Brad's Deals

Thumbnail of user paulh1231
1 review
12 helpful votes
February 21st, 2020

This is the 2nd time Brads has advertised oak flooring from Home Depot and when I check it out the ad says it can't ship to my location! I live in a major city with several Home Depots around me and none have this deal nor can it ship to them!?

Thumbnail of user justint343
7 reviews
2 helpful votes
July 3rd, 2021

Brads Deals is a fantastic buying website. So far, I've only had one experience when the purchase was received as stated and shipped on time. I've told all of my friends about this site, and they're now checking out every single Brad's ad as well. The only disadvantage is that in some situations, the sale seemed to have finished before I was even notified.

Thumbnail of user crystaldawn0220
1 review
2 helpful votes
November 21st, 2023

It was a scam. They took my money, 78$ USD. They say product was delivered it was not. Do not order through them.

Tip for consumers:
They will not refund my money. Never received product. The sketchy customer service only says it was delivered and will not give me a tracking number

Products used:
None were ever delivered.

* Brad's Deals attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user marilynp143
1 review
2 helpful votes
February 21st, 2020

I actually look for my Bradsdeals emails while my other promotional emails go unopened. Bradsdeals do the bargain hunting for me, and I save lots of money on things I need and want. They are consistent and better than when I first discovered them. You can't say that about many businesses. I'd like to thank them for doing their job well.

Thumbnail of user phillipl329
1 review
0 helpful votes
December 28th, 2023

I'm trying to buy the $130 2 carat gold necklace and when I try to complete the order it tries to sell me more items for $499. All I want is the item I ordered

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Phillip. We are sorry to hear you are having trouble with ordering from a merchant. Can you please email us at help@bradsdeals.com with screenshots so we can try to help you?

Thumbnail of user martyp13
1 review
6 helpful votes
April 29th, 2017
Verified purchase

Just want the emails to stop that's all and now have to write at least 100 characters. Really. Don't have time for the emails and now have to take the time to write this to make them stop. Really?

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Marty, we emailed you directly about this and have removed your email address from our database. Please feel free to email us at help@bradsdeals.com if you ever need any more help!

Thumbnail of user debaustin001
2 reviews
4 helpful votes
September 16th, 2023
Verified purchase

Order what I thought was stanley cups Brad's deals, Bed Bath and beyond.
Order went through my bank with charges, but now nothing!

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi! We're sorry but that page that shared that deal is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. Very sorry again!

Thumbnail of user nelsong171
1 review
2 helpful votes
October 11th, 2023

I placed an order on Aug 2, on Sep 1, the tracking web site provided by Brads showed that my order was delivered. I however, never received any part of the order. I have been in contact with their customer service and they tried to blame me and say that my billing and shipping address are different. I checked my order summary and they are exactly the same. Customer service advised that they are helping me by offering a 50% refund. I advised that 50% is not acceptable since I received 0% of the order. I insisted on a full refund and have contacted my CC to dispute Brads Deals fraud and theft.

Products used:
None received

Service
Shipping
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Nelson,
We are very sorry. We don't sell anything. We just share great deals and tell you where and how to get them. We do not send out any sort of tracking info or offer any sort of refunds as we are not a seller. We are happy to try to help you figure this out if you email us at help@bradsdeals.com though. However, it sounds like you may be communicating with someone besides us here at Brad's Deals. If you received any sort of order number with "bradsdeals" listed in it, that is not us and is likely a fraudulent order. In that case, we suggest filing a complaint/chargeback with your bank/card company. They can investigate and reverse the charge. Happy to help as much as we can though if you email us at help@bradsdeals.com.

Thumbnail of user raya136
2 reviews
2 helpful votes
August 19th, 2020

Great prices and merchandise!
I check my emails each day looking for the Brad's Deals because I know they won't last long.
It's always a pleasure to see my next package arrive.

Thumbnail of user melcunnington39
1 review
2 helpful votes
September 15th, 2023

I tried several times to process my payment with my card several times. I was given a mess each time that the payment could not be processed. My card is fine. I double checked. I even used a different card just in case my bank had some kind of security note on my card but that one failed too. Very annoying.

Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Melissa. It sounds like you are having trouble on a merchant's site, not ours. We don't sell anything and do not process payments. However, we'd love to try to help you! Can you please email us at help@bradsdeals.com? Please include which deal you are trying to purchase, and we will do our best to help you figure it out!

Thumbnail of user mildredp33
1 review
4 helpful votes
March 17th, 2020

My order was late coming. But they included a free complimentary gift. That was very nice. Thank you. Mildred

Thumbnail of user melissaf988
1 review
7 helpful votes
January 21st, 2022

This is not a legitimate business. Their contact information is really a front to scam people. Their app and website are data mining. They obtain or purchase peoples personal information. They brag about having over 10 minion e-mail addresses on their careers page, which they've purposely hidden off their site map.

Their contact information also does not connect you to real people. They also don't know if they are located in Chicago or the Virgin Islands. Sources from BBB and their own emails.

Service
Value
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Melissa, thank you for your comment and we'd love to clarify some things for you. We are a shopping website to help you save money. Our site www.bradsdeals.com does not sell anything, but we have a team of real people scouring the internet to find great deals for you to help save money. All of our links take you to vetted, authentic retailers.

Our careers page can be found when you click our About Us link in the footer of our site. Our contact information does connect you to a real person. Her name is Ashley and when you fill out the contact form, it is delivered to our inbox (which can also be reached by emailing help@bradsdeals.com) and she responds within 24 hours.

Lastly, we are located in both Chicago and the Virgin Islands. Our headquarter office is in USVI and our U.S. office is based in Chicago, but we also have people working remotely all over the states (including in USVI!). I hope this helps. Please email us at help@bradsdeals.com with any further questions and we're happy to respond.

Thumbnail of user lisad93
1 review
18 helpful votes
July 9th, 2015

Should not have been able to get through the entire purchasing of the purse if they were out of stock. Unsure if this is Coach's error or Brad's Deals, but either way, I won't feel comfortable using this site again. Very disappointing to find such a great deal, only to be told many days later that the purse was not even available.

Thumbnail of user lorib1196
2 reviews
0 helpful votes
December 28th, 2023

I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.

Thumbnail of user jenelleh9
1 review
10 helpful votes
May 6th, 2023

Saw a deal for Stanley water bottles and thought it was great. Now all of a sudden they are coming from China. The tracking sucks and it isn't updated and I have been waiting for 3 weeks. Now I'm wondering if they are even legit Stanley cups. They are easter gifts and i do not think they will be here in time

Products used:
still havent received any products. coming from china and i feel like it is a scam

Service
Shipping
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Jenelle. We are so sorry for the confusion and stress. We would love to help sort this out for you. Can you please email us directly at help@bradsdeals.com and mention you we spoke on SiteJabber? Thanks! -Ashley at Brad's Deals

Thumbnail of user marcusa147
1 review
2 helpful votes
November 12th, 2022

I placed order for the above shoes, and am yet to receive an acknowledgment. I have written to you privately & got no reasonable response. All you did was to write stating that you provide customers the best deals from the web- whatever that means. I hope you know that Brad's deals is culpable if I don't receive my order? I will hate to think that you offer your site to scammers. Please I want you to look into this & give me a reasonable response.

Marcus

Tip for consumers:
Customers should be very careful with Brad’s deal. They don’t even have a phone number for contact.

Products used:
None

Service
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Marcus! We are very sorry to hear that you had an issue with your order. Feel free to contact us at help@bradsdeals.com anytime. We aim to respond to every single email we receive! Typically, if an order confirmation isn't received it's because it went to SPAM. We always suggest checking there first. You can also request the merchant resend by reaching out to them. They are normally happy to do so. Happy shopping!

Thumbnail of user betties5
1 review
2 helpful votes
February 21st, 2020

I have found great buys for myself and family on this site. I just bought a cross pen and stylus for $9. I'm also getting ready to purchase 100 pods of coffee for $25. You can't beat these deals!

Thumbnail of user roxanned120
1 review
3 helpful votes
February 22nd, 2023

Watch out for BarkBox. They reel you in by offering a one time purchase of $12.81. Then before you realize it, they have you signed up for a monthly subscription of $48.00. When you try to contact someone, you can never talk to a real person. Shysters!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradw15
Brad W. – Brad's Deals Rep

Hi Roxanne! We are very sorry for any confusion. The deals we share for BarkBox are subscription box deals. We indicate this within the deal details and also specify that you can cancel anytime before your next subscription box is charged/sent out. You can cancel your subscription by logging into the account you created with them when you signed up. You can also Live Chat with them on their site at https://www.barkbox.com/contact-us or by emailing them at happy@barkbox.com. In past experience, they are super responsive but if you run into any issues, please feel free to reach out to us anytime at help@bradsdeals.com. Happy Shopping! -Ashley at Brad's Deals

Thumbnail of user sherieb4
1 review
1 helpful vote
July 14th, 2019

I am disabled and on a very tight budget. I'm not looking for Posh items. Bradsdeals has so many deals on everyday items that people need. They break it all down for a person. That means a lot to an older person. We don't want to do "the math." Bradsdeals takes care of that. Plus more times that once; I have found excellent deals on things from clothes to laundry soap! Yes, they find deals on "Posh" items too. I just love seeing a notice from them in my inbox! It's like getting an early Christmas, Birthday or whatever occasion present!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

What is Brad's Deals?

There's a real-life human behind every post on Brad's Deals. We're proud consumer advocates and our dedicated team of deal experts searches the internet every day for the best prices on just about everything. Brad's Deals isn't a store; instead, we're here to help you discover the top online deals from the stores and brands you love.

How does Brad’s Deals work?

Brad’s Deals does not sell products, our mission is to find and share the best discounts online from your favorite stores. When you click on a deal, it takes you directly to the merchant's website to make your purchase.

Your Favorite Stores, Our Deals

Brad’s Deals works with thousands of retailers, ranging from nationally recognized brands like Nike and lululemon to major retailers like Amazon and Wayfair. Our primary mission is to be your trusted guide in the world of deals. While we don't sell products ourselves, we're here to connect you with the finest offers across a wide array of products, from apparel to groceries and beyond.

How to use Brad’s Deals:

Navigating Brad's Deals is simple. Sign up for a free account, and you're on your way to unlocking incredible savings. Browse our website, use the Brad's Deals app, or become a subscriber to our daily deals newsletter and have the best savings delivered straight to your inbox.

Business History

In 2001, college student Brad Wilson was overwhelmed by the markup on textbooks and decided to do something about it. After finding cheaper prices online, Brad taught himself to build a website that same year. He started Brad’s Deals on the principle that it should be easier to live the good life for less.

Today, the company has a team of deal experts who find the best online deals and blog on the latest in smart shopping, all guided by Brad’s frugal philosophy.

Company Representative

Thumbnail of user bradw15
Brad W.
CEO & Founder
Typically responds within 14 hours
We take your shopping experience seriously, and that's why we want to ensure you can trust the deals you find on our platform. Fake ads are a concern in the online shopping world, and we're here to help you spot them. If you suspect a deal might be fraudulent or misleading, or if someone is impersonating Brad's Deals, please reach out to our customer support team. We're committed to investigating and resolving such issues promptly.

While we only post deals from vetted merchants, we understand that issues can still happen. We’re here to work closely with our merchants and customers to promptly address any concerns. Please contact us at help@bradsdeals.com if you encounter an issue. We're here to help!

How do I know I can trust these reviews about Brad's Deals?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.5
213 reviews
Have a question about Brad's Deals?