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BracketsRus has a rating of 4.4 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracketsRus most frequently mention next day, good quality, and fast delivery. BracketsRus ranks 5th among TVs sites.
First off the website was easy to use and has a huge selection of TV brackets at amazing low prices After ordering the wrong TV bracket I panicked but with their outstandingly good Customer service the problem was resolved and I received my bracket the next day, I also received a part refund that came through a lot faster than expected, The quality of the product was also to an amazing standard, I would definitely recommend.
I am not sure that this company exists It is not registered anywhere It does not have a customer service phone line, only a form to fill in to get back to them that they do NOT reply to. I am still awaiting hearing back and awaiting to see if I will actually receive the bracket I paid for!
Brought a bracket to fit my tv but very disappointed that it did not work I ordered a flat wall bracket and all I got was loads of screws that did not fit the bracket and the bracket it self did not fit the tv as its said when I ordered it. I chose a flat wall bracket to fit a 32 tv Samsung but in the end we had to abandon as it did not work.
So I am out of pocket with a rubbish bracket I cannot use. Never again I will order anything from you rubbish.
Ordered over Christmas so didn't get the next day as no-one was working over Christmas / New Year (but didn't say this anywhere). I bought 2 brackets, one was specifically for a 32 inch JVC TV and the bracket, despite fitting, comes up above the TV so you can see it popping up above the TV when mounted to the wall. We had a professional come in and fit it and he showed me why exactly it was going to pop out the top, so this definitely wasn't a fitting issue. In general, I like the company - the fact you can put in your TV type and be confident it will fit is great - just a bit gutted it's not a little more discreet (especially considering the price)!
I ordered my first bracket and I must say the service was pretty good. But the bracket didn't fit and I had to return it, at their cost. I was advised of another bracket that would fit but it was twice the price, I ordered it and paid the extra and it arrived quickly. However this one didn't fit either and I was asked to send photos to prove I wasn't lying. I eventually manage to get a full refund but only after having to explain and prove the issue.
Bracketsrus advertise that their brackets come with all necessary fittings for brick and stud walls. My delivery had no screws for stud walls. Communication revealed that they do not even stock such screws. They did however give me a partial refund.
Ordered a bracket (easy) paid for it, then decide to upgrade, requested an upgrade (easy), then the problem happened
First delivery, I was out- my fault
2nd delivery 3 adults in house (work being done on house)- no physical visit, but courier says yes they did so i clearly must have been somewhere else, and so was everyone else.
After a week of chasing, i had to provide an alternative address, which i did, and then the product came.
Product is fine, but is the original order, not the £25 upgrade
So 2 weeks late and the wrong product, can not be bothered to tell them, as clearly i am mistaken, the bracket does tilt and swing, even though the professional TV fitter says it doesnt!
Its always a bad sign when a company has a stack of shill accounts posting...
( I sure wouldn't deal with any company doing that!)
Why don't they have happy customers posting?
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FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.
