BracePlanet Reviews Summary
BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 2nd among Medical Supply Store sites.
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Since Feb. 2nd 2016 I have had the worse, rude, ignorant customer service I ever had in my life. Must have at least 30 back and forth back and forth messages from this horrible company. Don't ever deal with them. Read all the reviews. They should be put out of business. I would have 0 stars up there if it allowed. Today is April 3rd.
Shipping was very slow. Product is fine
Wonderful to find my husbands size.He is 7 foot tall and takes a very large size.Just glad not to pay hundreds of dollars for once. His compression stockings are a special order and cost $250.00 a pair for knee highs.
Easy to order. Fast delivery! Quality product. This is my second order and I will definitely continue to order from BracePlanet and will recommend it to anyone who needs these types of products.
Gud
Disappointed that the size was way too big, in spite of our measuring believing it would be a perfect fit.
The wrist wrap works fine for every day use but for any heavy lifting I need more support. I would recommend this product.
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Na
My son got the first one for me. And it worked so good I got another one. So I would have one to were
While the other was in the wash.
Very easy to find what I wanted & order. Arrived within a week & is as reported on website. Seems well made & should hold up with frequent use.
Thanks for making this easy Walmart and the Medicine shoppe wouldn't help me order this. Thanks again
I am disappointed in the product. The knee brace seemed perfect until I wore it for several hours. Instead of staying firm and in place, it doubled down over itself below my knee.
I was glad to be able to find this type of ankle brace. I can no longer find them in stories in my town.
Ordered before so I know this item to be perfect for my needs..
Excellent descriptions and easy comparability.
Very satisfied
I am very satisfied with the purchase.
My order was placed quickly and efficiently and received quickly. The brace works very well.
While making my selection I found the customer assistance to be quite courteous and helpful; however, after receiving my order, when I inquired about returning one item that was not what I expected it to be, I was treated quite rudely and had to send TWO emails to even get a simple question answered.
Your return policy is quite unreasonable and your customer service people are very rude and unhelpful when a customer is not satisfied with a product.
I will NEVER order from you again!
From the business
BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members