BracePlanet Reviews Summary
BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 2nd among Medical Supply Store sites.
Instant Feedback
I am a big and tall man. Hard to find this stuff. Your site is just what I needed. Look forward to the product. Thank you
Good experience and easy to order, items are detailed explained.
Thanks i hope i don't anymore need the operation for my scrotal hernia.
Good experience. Would recommend.
It was just the item that I was looking for. But the size was too small and I tried to contact you people and had no response. I tied too e mail to customer service and never got and answer. I have merchandise that I can not use because its too small. I wanted a small/medium.
The product was satisfactory.
I asked for help using the live chat and Emily was very helpful, providing me with sizes and the item I was looking for!
Got the brace on time at a reasonable price. Took it out of the package and went to lace it up and some of the eyelets fell off.
They are the worst company I have ever delt with! The Customer Service Mgr. Matthew is very rude. Make sure you are prepared for them to "steal" your money if the brace does not work for you. *** warning *** Buyer beware!
Had bought once before from brace planet and I'm buying again. Good products, good service and delivery. Who could ask for more.
This is the second time I have ordered a knee brace through this company. It's been one of the few that has had my size and prices are fairly reasonable. Thank you!
Very easy - Thank you!
No comment.
The info given regarding sizing was difficult to determine the right size. The ankle brace is way too large so I called regarding exchanging for smaller size. Found out I had to pay return postage but she didn't confirm that I'd receive the smaller size without paying more postage. Then, I was told that since I opened the box to try on the brace that didn't mean I'd get the exchanged size unless the office decided they would accept the returned product. It's still sitting here in the box. I'll go to Walmart and see if I can find one rather than going thru internet ordering again.
Do not use them. They sent me the wrong sizes, sent them a day late for my surgery and forced me to go elsewhere and will not refund. Worst customer service.
They were a little larger than expected
Free shipping is the best!
YOU HAD PLUS SIZES. The brace is very comfortable, it can be adjusted to your own need or support you want. I have a large pregnant looking abdomen, this causes me to become fatigued quickly. The brace gives my abdomen and back support so I can be more active.
Very nice. Thank you
Quick Great Pricing Free Shipping
From the business
BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members