BracePlanet Reviews Summary
BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 2nd among Medical Supply Store sites.
Instant Feedback
It was nice.
Great and easy
I wouldn't use any other company!
The worst company I have ever dealt with.
Returns are a joke.
Store credit or exchange.
I am tempted to take a loss.
Do not order from this company.
Your shipping speed leaves something to be desired. Good otherwise
The wrist brace was so poorly made and misshapen it was unwearable. The process of a return was unfathomably difficult and expensive. There was no answer at all on the customer service phone line. Chat and online, they answered but their instructions are so rigid, so customer-hostile, so intrusive, so unpalatable, I gave up and put their useless product in the trash where it belonged.
I have been trying to TALK to someone in customer service regarding an exchage. Have not had any luck with that. I would like to make sure the exchange is the right one so I do not have to go through this again.
I am very happy to make your acquaintance. Every thing is fine, except my husband or I cannot get the brace to fit properly. Our daughter has a couple of boys who participated in high school sports, and she will try to
Get me set up. If I need any further help, I will surely call Bracepanet,
Adrienne Morrish
THE MOST streamlined, user-friendly, efficient online shopping site I have ever visited, bar none. I entered the site and was just getting oriented, when a chat screen became available. Clicked that, asked for what I wanted, and there I was... just like that. While I'd hoped the thumb braces might be a little cheaper, the price was certainly competitive. And in just a few days, the braces were in my mailbox exactly as shown online. I'll absolutely return to braceplanet.com if (when) I wear out my arthritis "crutches."
Ordering Easy. Price was right. Did not cover all of hernia. Pad was not big enough. Smaller that it appeared.
Don't push your luck
I sent over a photo of the brace to my doctor to see if that is what she wanted me to get. BINGO! Now I just wait to get it!
Received order
I satisfied it, next time I will buy it again.
A+
Was real easy to Nav. Your web site. Thank You
Nice product
Quick shipping time
Ok for now
It was just what I ordered and it has helped my shoulder pain
From the business
BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members