The company suffers from a severely negative reputation, primarily due to its product, which consistently fails to meet customer expectations for effectiveness. Many customers report that the cleaner does not perform as advertised, leading to feelings of frustration and claims of being misled. Additionally, there are widespread complaints about inadequate customer service, particularly regarding unhelpful responses to refund requests and shipping issues. Overall, the sentiment is overwhelmingly negative, with customers expressing strong dissatisfaction and a sense of being scammed, indicating a critical need for the company to address product efficacy and improve customer support.
This summary is generated by AI, based on text from customer reviews
Sparkle toilet bowl cleaner does not foam up as pictured in the ads. It also doesn't clean as stated in the ads. Even with manually using a toilet brush to aid the cleaner, it still leaves the original stain. And I used 4 times as much Sparkle as recommended. Sparkle cleaner is a scam, don't waste your hard earned money on it.
Bought 2 boxes. Does not work at all. Went through both boxes even left it in over night NOTHING!. Bought Lysol Advanced. Left in the bowl overnight. Next morning a light scrub and flush. Perfectly clean even the hard water stains.
This is the worst product. It doesn't work at all. My toilet was not that dirty and it really did nothing at all. Do not buy this product your wasting your money.
Put it in, watch it foam, wait an hour, no change to hard water stains. Try again, no change. Don't waste your money.
THIS STUFF DOES NOT WORK. BIG WASTE OF MONEY AND TIME. GROSSLY MISREPRESENTED,DO NOT BUY THIS PRODUCT. ALWAYS FIND AND READ REVIEWS FIRST. I LEARNED MY LESSON THE HARD WAY!
Ordered once for college students. Canceled 3 times and this company every year tries to take money $381!. DONT TRUST THEM!
Tried to clean twice and it didn't clean anything
It a waste of money
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Don't waste your money on this supposed cleaner. It doesn't clean any better than any thing else I've ever used. My toilet rings and brown stuff on the bottom is still there after it says it removes it.It does not. This stuff is just a waste of $20.
Do NOT BUY. This product does nothing. When I put it in my toilet it foamed very little but it did give off noxious fumes that made me cough and my eyes water
The company would not honor their 100% no questions asked guarantee. DO NOT BUY. RIP OFF
BowlSparkle is the worst possible kind of product. It doesn't do what it claims to do (foaming cleaner that leaves toilet bowl spotless), and it is even potentially dangerous! I used it this afternoon, and I am still choking and coughing. The fumes from this product are noxious.
I wish I'd seen these reviews first! The product does nothing more than baking soda and vinegar and doesn't even clean the toilet. Their video was probably photoshopped. I asked for my money back and they gave me the standard template email of 65% refund and I keep the product (so I get to keep a product that doesn't work - big deal!). I accepted their offer grudgingly, but then saw PayPal has a money back guarantee. ALL the money, not just 65% or a fraction. We'll see what happens, but these people should be reported - it's an outright scam.
I had to wear a mask and safety glasses to use but the powder dust made it through the mask and choked me. I had contracted pneumonia shortly after using this product. I was 4 days past the return and the number went to a very unhelpful person. It did not clean the toilet ring. Lousy harmful product. Don't buy.
This is a completely SCAM merchandise, I purchased this product a month ago and immediately decided to return entire package after one use. Despite their customer service rep offering 65% of refund without the returns, I decided to send it back since I was not going to hold onto something that is totally bogus product. This product deserves "zero" star.
Alex K.
Pay $40 to clean a toilet bowl? Maybe a millionaire would, but then again, if you are either millionaire, YOU wouldn't be cleaning your toilet bowl; your maid would. Or maybe if you had know idea that there about a million products that you can purchase in any supermarket that will clean just as good as this BowlSparkle nonsense, you might be coned out of that kind of cash, but in fact, get yourself a gallon on ordinary, no-brand bleach -- the cheapest you can find -- and that will get your bowl to sparkle just as well and for pennies on the dollar compared to this stuff. Pour just a couple of table spoonfuls of the beach in the bowl and let it sit for an hour. The result will be every bit as sparkling white as you see in the BowlSparkle ad, hands down. Or, go ahead and spend $20 bucks on this product, but then face the reality when you stare at yourself in the mirror and then at the toilet bowl and then back at yourself and can't help yourself thinking deep down, "What a looser; I was just scammed out of $20! My girlfriend is never gonna let this go." It's a bad feeling, bruh. I'm just sayin.
Decided to give it a try. Delivery tracking was ridiculous. Passed hands from UPS to USPS. Was listed as delivered but never was (was home & checked mail as soon as tracking status changed). Their Customer Service Team was absolutely useless & sent me down fruitless trail with USPS), refusing to even consider doing the right thing & replace since as the seller they were in control of the disjointed shipping method. Now that I'm reading all these terrible reviews from people who actually received their product, I guess I'll just resign myself to the fact that either way, I was still destined to be scammed by this unscrupulous company. Hope they go out of business.
Just take your 20 dollars and flush it down the toilet it will be just as clean as using this worthless product, maybe cleaner. I should have known better.
This product is a complete joke------cleans nothing---also very little powder in small plastic bag------Beware
Answer: Scam. They take your money and don't send the product
Answer: In case someone has ordered just recently (7/22), if you paid via PayPal, use the Resolution Center at PayPal to get your money back in full. Bowl Sparkle only offers 65% refund! They tell you that you can keep (a non-working) product (as if to suggest that's a bonus - it isn't). I'm working on getting it ALL back. I'm one of those seniors they scammed and I'm not letting them have even a dime of my limited income.
Answer: Clever advertising with half price offer. I'm terminally ill and finding even smallest household chore difficult so seemed to be answer to my one of my problems. The advert draws you in to spend more and opt out is in very tiny print at bottom so can be overlooked. Its scam from start to finish what a bottle of Coke down the loo would accomplish.