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BookYogaRetreats

How would you rate BookYogaRetreats?
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Mexico
1 review
1 helpful vote
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Retreat cancelled, refund refused
December 5, 2021

My retreat was canceled, and book yoga retreats is trying to keep my $422 deposit. That is obviously illegal, you can't charge money for an experience that didn't occur. The organizer refunded what they charged, as is customary and ethical, but not Book Yoga Retreats. Although this is easiest to dispute via my credit card company, I would really like to dispute this legally.

Date of experience: December 5, 2021
Malaysia
1 review
1 helpful vote
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Life changing experience
February 9, 2019

Inspiration all over the place, it feels like heaven. People are super friendly over there and Yoga instructor Marina was so humble and supportive.
Yoga retreats is Reilable, quarantined, convient website to change your life through them

+2
Date of experience: February 7, 2019
India
1 review
3 helpful votes
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Book Yoga Retreat is big fraud and spoiling the values of Yoga. We were listed with them as a school but they always keep threatening to get money back illegally. All they care about is money. They keep school listing on higher ranking by getting higher commission. So if you book a retreat with them please be careful as they may show a school on top which has no good quality of education but paying more commission to them. Many of travelers has to face this serious issue. Please always check the website of schools directly and compare schools separately.

Date of experience: November 22, 2018
Serbia
1 review
2 helpful votes
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Don't use it
May 15, 2018

I agree with the rest of the reviews, this is just a bad platform. They advertise their offer with "only one spot available" when no other spots are taken, or "one of the best rated retreat in the area" when in fact it's the first time the retreat is ever supposed to be held etc.

Date of experience: May 15, 2018
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Dear Mora,

Thank you for taking the time to provide feedback on our service. We aim to be the world's leading marketplace to discover, plan and safely book unique travel experiences so your feedback is very important to us.

We do have messaging that refers to the amount of guaranteed availability we offer for some retreats, in a couple of places on the site. There we do share, for your benefit, the number of 'guaranteed' spots we have which are instantly bookable should you prefer to secure a spot immediately, but you can still make bookings on request as you choose, or after finding out any extra information you might need through our platform which connects you directly to have a conversation with any organizer.

We also highlight frequently booked retreats as 'popular' in order to help our customers choose from the vast selection we have.

However the messaging examples you gave are not quite like anything we have. For example we do not currently use the wording "only one spot available" or "best rated retreat" anywhere on our site, so we're wondering if you are mixing us up with another website.

Hopefully you were able to find and book a unique travel experience with us. Feel free to reach out if you need assistance:-)

Best Regards

Diana
BookYogaRetreats.com

India
1 review
6 helpful votes
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Very poor.
June 24, 2020

We are an organiser who lists retreats on this company's platform.
This is the third time now that we are waiting for our payment over weeks!
Emails are not replied to or ignored. We feel sorry for our students who feel very in between and don't understand why their payment is being held by Bookyogaretreats.

Date of experience: June 24, 2020
Singapore
1 review
10 helpful votes
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I would never use this company again!
I booked under the condition that my deposit is 100% refundable if I cancel 60 days prior to the arrival date.
I cancelled and asked for a refund but they only offer a voucher valid until July 2021. Due to a medical condition, I will not be able to use the voucher. I communicated very clearly that I don't accept the voucher and ask for a refund. They just keep on sending copy and paste text blocks refusing to process the refund. Under the EU consumer law, this is illegal! I wish I would have never trusted this company in the first place!

Date of experience: August 11, 2020
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Hi Jessica, thank you for your feedback. We're very sorry to hear that you are not happy with our service. Due to the current situation, the voucher would be the best possible solution we could offer your booking. Please feel free to reach us directly if you need any further assistance or information. Thank you for your understanding. Take care!

Virginia
1 review
6 helpful votes
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In short, BookYogaRetreats refused a refund despite not being able to deliver a retreat.

They never once considered that this was against the UK's Competitions & Market Authority policy regarding a frustrated contract- this is when a service is not delivered after payment and thus a refund is allowed. They instead tried to put the blame on me despite the fact that COVID has interrupted everything.

I've been so disappointed by this behaviour that I have let my friends and family know why it is better to book directly with the people who actually organise the retreat rather than use this third party website. The only protection is that they keep your money for their benefit.

It's really a shame when companies are not flexible and don't reflect on how their decisions impact current and future potential customers.

Date of experience: October 9, 2020
Austria
1 review
0 helpful votes
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Very nice website giving you the possibility to find YOUR yoga retreat. Through the filters you can find what and where you want it: all styles of yoga, locations all over the world, extras like wellness, detox, raw food, ladies weeks, healing etc. Also the booking functions are great since they get you in contact directly with the host/hotel/retreat. But since it stays on the site reminders and alerts are included. Can be very useful!

Date of experience: June 14, 2018
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Hi there Louisa,

Thanks for your positive review and comments! We are truly glad you enjoyed using our platform and found the right retreat for you with the help of our filters;-) Looking forward to your next yoga retreat!

Best regards,

Diana B.
BookYogaRetreats.com

Ireland
1 review
0 helpful votes
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Great yoga resource
September 9, 2019

Had an exceptional autumn retreat found on this site. It is a hub for yoga activity around the world. And it is the primary booking engine for those holidays. Specialization means you just focus on choosing between relevant options. And the booking engine was a perfect experience.

Date of experience: September 9, 2019
Germany
1 review
0 helpful votes
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Amazing experience
August 23, 2021

This Yoga Teacher Training is so much more than just that. It was a truly enriching experience and so special it's hard to put into words. The people of the Conscious Yoga Academy are amazing and they do a great job creating a safe space where you can heal, grow & connect to your true self again. You will learn a wholistic approach of Yoga and get the tools you need to live a peaceful and fulfilled life.
Besides that, also the location im the nature at the sea is beautiful and the food delicious!
I am deeply grateful, that I could be part of this journey. Thank you so much!

Date of experience: August 21, 2021
Indonesia
1 review
0 helpful votes
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The owners and teachers really care for their students and have developed an amazing program
They push you just enough in your practice and in your own growth and development
This course is hard work but so worth it and I felt such love and support from everyone along the way

Date of experience: December 18, 2019
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Congratulations Angela for completing your Yoga Teacher Training! Such an achievement indeed and we are happy you found the perfect yoga school on our website. Yoga Union would surely love to hear your feedback. We would love to help you book your next yoga retreat with us. - Amabel

Netherlands
1 review
3 helpful votes
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I used this site last year to book my first retreat to Thailand. The site was really straight forward and easy to use. They have so many different retreats to choose from it can be hard to find the right one, and it said that a lot of packages were available when they weren't but that turned out to be because the retreat centre did not keep their info up to date. However it was a great first retreat experience, and now I'm back looking for my next trip to India on an Ayurvedic retreat!

Date of experience: June 4, 2018
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Dear Rachel,

Thanks for your positive feedback and preference through this time! We're glad you find our platform helpful and we hope you enjoy your next yoga experience in India. Don't hesitate to reach out to us if you need further assistance:-)

Have a lovely day,

Diana
BookYogaRetreats.com

Georgia
1 review
0 helpful votes
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Our experience in booking our yoga adventure in Korcula was awesome. From the moment we decided to book, the team handled our questions and concerns, as well as took an interest in us. We had frequent communications right up until we arrived, and were met with welcoming faces, like old friends. We highly recommend working with such a professional and authentic group of people.

Date of experience: July 12, 2019
Massachusetts
1 review
0 helpful votes
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Fulfilling!
October 29, 2019

Harmony yoga teacher training provided the tools needed so when you leave the program you have the ability needed to teach right away. I feel confident, centered and prepared for the next chapter I want to explore. The women in my program were all special and we were all from different backgrounds and ages ranged from early twenties to sixties! So exhilarating and hard at the same time. I feel proud of me!

Date of experience: October 27, 2019
Ohio
1 review
0 helpful votes
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I attempted to book one retreat and never heard back. They got back to me in a couple of days with another recommendation, the retreat I attended which was beyond my expectations. I like the many choices of retreats available from those in country as well as those throughout the world. I may do a few more in country and get brave enough to travel south of the equator.

Date of experience: November 7, 2018
GB
1 review
0 helpful votes
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Book again!
January 4, 2019

I found a last minute yoga retreat in the UK using this website.
The entries were relevant and had good information.
The queries I sent off to two providers were answered very quickly by the providers, and I was able to book my retreat within a couple of days.
All in all, it hit the spot!
Will use the site again to research and find another retreat.

Date of experience: January 2, 2019
New York
1 review
4 helpful votes
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Unwilling to help
June 15, 2021

I accidentally booked a retreat for the wrong dates. I immediately started trying to undo my booking. While the retreat organizer kindly voided her invoice, the staff at BoookYogaRetreats told me I had exceeded the refund window and encouraged me to book other dates. I wrote to them as soon as I realized my mistake, so their refund window must be about 40 seconds. I take ownership of my mistake in booking the wrong dates, but most vendors won't charge you $170 for hitting the wrong key. I'll never use this site again.

Date of experience: June 15, 2021
Indonesia
1 review
0 helpful votes
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Friendly Team
June 27, 2018

Hai Bookyogaretreats team, it is one of a nice site for retreat.
Hopefully you could keep update on the way you maintain the site to make the customer easier when proceeding the reservation.
Overall, you are great :)

Date of experience: June 27, 2018
BookYogaRetreats T. BookYogaRetreats Rep
over a year old

Hi Om Ham Retreat,

Thanks for your review, we truly appreciate your comments and feedback! Please don't hesitate to reach out to your Account Manager to ask them about any doubts you have regarding our procedures and updates, they'll be more than happy to help:-)

Have a lovely day,

Diana B.
BookYogaRetreats.com

GB
1 review
0 helpful votes
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Excellent Service
January 21, 2019

Book Yoga Retreats is a convenient way to search for and compare yoga retreats and Teacher Training courses. Once you have chosen a retreat or course booking is simple and follow up emails are helpful. Questions are answered quickly, communication easy.

Date of experience: January 20, 2019
Spain
1 review
0 helpful votes
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Wishes fulfilled
November 8, 2020

If you want peace and quiet but with activities. If you want to enjoy the sea and also the mountains. If you want a healthy and delicious food with top quality products. If you want to do yoga and meditation with a person with great experience with whom everything was very easy. If you want to feel cared for as in your earliest childhood, your perfect vacation is with Kathy.
You can also enjoy her Ayurvedic massages in which she is a true teacher.

Date of experience: November 7, 2020

Overview

BookYogaRetreats has a rating of 2.8 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BookYogaRetreats most frequently mention customer service and third party. BookYogaRetreats ranks 6th among Yoga sites.

service
27
value
26
shipping
9
returns
14
quality
24