• Booktopia

Booktopia

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Overview

Booktopia has a rating of 3.2 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Booktopia most frequently mention perfect condition, and great service. Booktopia ranks 90th among Books sites.

  • Service
    9
  • Returns
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Shipping commitments are meaningless and customer service is laissez-faire.
How would you rate Booktopia?
Top Positive Review

“Prompt delivery”

Judy F.
1/11/22

I placed my order just before Christmas and seeing it was such a busy time I did not expect to receive my purchase in 9 days!

Top Critical Review

“No contact”

T F.
12/11/22

Where are my books? I make an order on the 30th November. 2 weeks have passed and only one book is confirmed ready to come to me. This place is in Sydney, I am in Victoria. It is faster to get something from overseas than this half asleep country. I try to ring up but can't get through because high volume calls. The money has gone out of my account and now I expect these books before Christmas.

Reviews (91)

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user mariannem257
1 review
0 helpful votes
May 14th, 2020

A very prompt delivery from Sydney, even with the slow state of the Post these days. Package was very well sealed and the book was in excellent condition. Can't wait to start working with it. Thank you for your promptness.

Thumbnail of user rashadg5
6 reviews
0 helpful votes
December 29th, 2020

The low prices are of course a great achievement of this service, because it attracts customers and allows people to order whatever they need.

Thumbnail of user kelvinw29
1 review
0 helpful votes
February 19th, 2020

Very good service, books arrived promptly and in excellent order. Very well packaged. A bit pricey and charged for delivery.

Thumbnail of user shonap2
1 review
1 helpful vote
January 24th, 2020

Ordered my book and paid. No fuss. Book arrived by courier as they said it would. Very prompt service and great tracking available

Thumbnail of user vickiw100
1 review
0 helpful votes
May 31st, 2019

Book was delivered promptly unfortunately Australia Post left the book at my front door in torrential rain in a bag not waterproof, I was home with door open, lucky I rescued it before damage was done, poor service Aust Post.

Thumbnail of user annl166
1 review
1 helpful vote
November 22nd, 2018

Thought the title would be a bit obscure but Booktopia had 3 copies at best price and the books arrived within 2 days

Thumbnail of user andrewf61
2 reviews
5 helpful votes
November 22nd, 2018

The product (some cards) came as described, in good condition and well packaged.
I DID pay for next day delivery and it didn't arrive until the day after, but that the only negative.

Thumbnail of user moc
4 reviews
23 helpful votes
December 28th, 2010

I regularly buy books from booktopia. Great website, quick delivery, no fuss.

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About the business

Booktopia - buy online books, DVDs and Magazine Subscriptions from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of eBooks, daily discounted books and flat rate shipping of $6.95 per online book order.

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