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My order number is: 4055455, and the payment was paid by Visa credit card on 11/03/2016. However, I haven't received the item yet. I also tried to check it on net with password, but it is not working; and even then I tried to keep in my email address, but it seems that there is not any record about my details. May you please check it and reply me asap? I Jen Wang (Ivan)

Asked by Ivan W. on 3/17/2016