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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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Ordered two books from this site and they were cheap. They shipped fast, but when they arrived they were in too big of a box, with no packaging so the books got banged up.
I ordered the book on June 23 and have still not received it. Each time I track the order it just says delayed with no expected delivery date.
This is a great site for buying books and activity kits at discount prices.
I live in a remote area in the Yukon, and I usually have to pay huge delivery prices. BookOutlet delivers free of charge after a certain dollar amount ($45 I think?). Plus shipping is fast.
Items arrive in good condition because they are well packed.
Highly recommend.
I always buy my books new and hand them off to someone else when I am done as opposed to using the library so I can read it at my leisure and carry it in my purse/car/etc. Without worrying about damaging books. Purchasing with Book Outlet allows me to get titles I've been searching for for a fraction of the price and ships them very fast. I also love purchasing books for gifts because it makes it seem like I spent more money than I did!
The books arrived in mint condition within a few days. Great service.
The price is great, a very good selection and it arrived quickly. Very satisfied with the quality of the books. Already have my friends looking into it to buy books!
When my order arrived, one book was missing.
Thankfully, I was not charged for the missing book, but it would have been nice to be notified of what happened, ie. Was the book out of stock, missed, etc.
The only way I could tell that anything had changed was that the initial confirmation email had the original total and the book was still listed in my order.
The second email I got was when my order shipped, the book was still listed in the order, but my total payment had been reduced.
More transparent communication would be appreciated.
I was very happy with my purchase from Book Outlet. The books arrived somewhat less than pristine, as they were not well packaged and rattled around the box in shipping, but the order was timely and correct.
We've ordered from book outlet many times. Prices are usually much cheaper than buying off indigo or Amazon. Books come in great condition and shipping timelines are comparable to other online retailers. Never needed to return anything so I can't speak to their customer service from that point of view.
I bought 7 books that I wanted for the same amount that I would have paid for 2 books at a brick and mortar book store.
They shipped for free across the country within a week. Book quality has been excellent for all of the books that I've bought.
I've recommended this site to many people.
Book Outlet was great because I could find the book I was looking for at a fraction of the price. The corner of the cover had a bit of a fold in it but otherwise the book was in great condition and I'm so excited to read! Definitely returning to Book Outlet for future purchases.
I'm quickly developing a love/hate relationship with this business. They have great prices, a decent selection, an easy-to-use website, and fast free shipping in Canada, but because of those things I keep buying more books and at this rate I'm going to need another bookshelf... which I don't have room for!
I am a first time customer to your site. Ordering was easy & quick. My negative experience was trying unsuccessfully to track my order. Always received and error message and asked to try again.
Not sure why
Great selection to choose from and was happy to find the book I was looking for at a great price compared to some other online retailers! Quick shipping. Customer for life!
This website is truly a discovery. There's hundreds of amazing books for a fraction of the price you would pay elsewhere.
My order was exactly as I hoped and delivery was so quick! I will definitely order from Book Outlet again.
Really happy with my order and all the options they had on their site. I ordered many different books and toys and thought they were all exactly what was pictured on the website. Highly recommend them!
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.