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Book OutletReviews 1,888

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834
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Canada
1 review
0 helpful votes
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Top marks for Bookoutlet.ca from me.
January 11, 2023

I like your on-line interface for ease-of-use and flexibility. Very few others that I have used volunteer the information that I can revise an order after it is placed until it is actually filled. Your promotional emails have offers and incentives applying to purchases I might want to make, again unlike a lot of spammy marketing offers that initially sound good but evaporate when I try to apply them to anything I want.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Satisfied
January 11, 2023

I wanted to purchase a series of books to get to experiment with some new authors. The selection and pricing helped me to do that. The prompt delivery was bonus.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Canadian Bargains
January 11, 2023

I love the marked down section of any bookstore. I'm especially happy to support a Canadian business.

That said I'd like more choice in the filters. Adults instead of relying on 12+

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Selection and Price
January 11, 2023

Book Outlet has a good selection of the books I am looking for and the books are at a reasonable price. An added is free shipping on a price order amount limit and they are Canadian.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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I'm very pleased with my order of two books which were delivered quickly and in great condition for a fair price.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Favourite bookstore!
January 11, 2023

I love shopping at book outlet. The low prices make it easier to take a chance on something new and different. There's nothing better than getting a box of books delivered to your door!

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Very pleased
January 11, 2023

I'm very pleased with your service and will definitely shop again with you.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great prices
January 11, 2023

Books are in great condition and can't beat the prices

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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New favourite
January 10, 2023

Pleasantly surprised and very pleased with the selection, quality, price and delivery! Saved a bundle using book outlet and will use them again for future purchases. I'm telling everyone who cares to listen about this place!

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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The books took longer than I thought. It was just after Christmas and before New Years and I read it might take longer.
I ordered on Dec 31 and received on Sunday Jan 8. What made it seem longer is that I never received an email saying the books had been shipped!
I have previously ordered from Book Outlet and received the shipping email.
I continuously checked for the email that the books had shipped.
Then on Sunday Jan 8 we found them outside the door in the evening. If we hadn't taken the dog out we would of never noticed the books laying there.

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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Cheaper Prices
January 10, 2023

Overall my experience was good. It would be nice to be able to search easier on the site and also have more books available than there currently are. There were a couple I was looking for that I couldn't find. Shipping information would also be nice to have - every time I tried to track my order it kept coming back as information unavailable. I had to put in a ticket and then wait 3 days for someone to get back to me. But when they did get back to me they provided me not only the correct tracking information but also the latest status of my order.

The prices for the books were more inline, I thought, of what a book should cost for some of them.

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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Excellent pricing and fast delivery
January 10, 2023

I went to a used book store, traded books in and purchased books. Cost was 77.00. I purchased new books through the Book Outlet. The same amount of books and only cost me roughly 50.00. Plus I didn't have to go to a book shop, I didn't have to walk around looking for books ( I have a very bad back) and they were delivered really fast. Big plus is that it is Canadian and ships from Canada.

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
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Birthday present
January 9, 2023

Hello,

I spent over an hour searching and selecting books off the website. It was very to use and my kids picked out many books for their mother's birthday.

However, when I went to checkout it asked me to set up an account. When I did that I lost everything in my cart and had to start over. Unfortunately when the books arrived my kids discovered we forgot to add back in the book Leslie Jordan - How Y'all Doin'.

I will remember to log in before I add books to the cart next time. The prices are very fair and reasonable and I was surprised by the selection.

Will order more books in the future.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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I'm very impressed with the books available, how quickly I received them (especially given the holiday season) and the condition of the books. And the prices! I typically try to avoid paying shipping costs, but the books are so well-priced that I can easily justify paying for shipping.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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Good books for a good price
January 9, 2023

The books are always in very condition - very little "damage" or "wear and tear" at all. The most I've ever gotten is a small mark on the cover or the tail of the book.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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Great prices
January 9, 2023

I liked everything except the sticker book- the sticker don't stick it seems the book is really old and the sticker won't stick to the picture.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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A newcomer to Book Outlet
January 9, 2023

As a first time user of Book Outlet, I am extremely pleased with the whole experience and will definitely be coming back!
Just wish I had known about this site before!

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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Variety of Boxing Week Books
January 9, 2023

Books were decent prices especially the Boxing Week Sale helped.
Good Products and in good shape.
Only took a star off for slow delivery times after holidays. (but expected)
Also missing DVD, but usually that is because these are come from other stocked locations.

Date of experience: January 9, 2023
New Jersey
3 reviews
1 helpful vote
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USE PACKING PAPER
February 8, 2023

Would you please please please use packing paper to secure the books during shipping.
I keep receiving damaged books because they are loose and getting banged around.

Date of experience: January 9, 2023
Canada
1 review
0 helpful votes
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Excellent service
January 9, 2023

I've been ordering books from this site for well over 2 years now, and it's fantastic! Selection is great, and books arrive very quickly! For an avid reader, this has been the best site to pick up books that don't break the budget!

Date of experience: January 9, 2023

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada