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Book OutletReviews 1,888

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834
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Canada
1 review
0 helpful votes
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Happy with my purchase!
January 21, 2023

As easy as one, two, three. Received my order quickly.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Double check your order.
January 21, 2023

I sent my order in buy unfortunately I had the same book on twice. I received my order with two books the same. My fault. Waste of a book LOL

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Amazing as always
January 21, 2023

Overall navigating the website is easy, the price are reasonable, the inventory are updated on a regular basis and I've had a few lucky finds where it's books I can't find unless it's double the original price. The books arrive well packaged and are typically in very good shape.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Amazing site
January 21, 2023

Ordered and payed less than half of any other sites. Received it quickly and in perfect condition.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Ripped and cut books
January 21, 2023

I bought 6 books and 4 out of the 6 were damaged. One severely with three obvious slices on the cover. The others has ripped pieces and dented edges. The 4 books look INCREDIBLY used. :( really disappointing.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Puzzle purchase
January 21, 2023

Purchased puzzles. Website was easy to use and, once ordered, was delivered arrived quickly.

Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Amazing price and delivery! Items were in perfect condition

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Good not Best Experience
January 20, 2023

I like ordering from the Book Outlet as I feel I get a fair price. Besides offering good prices for the books, they have an up to date selection of newer books, sometimes older books as well and they offer a way to earn points to use as a reduction in the overall price of the books on top of the already reduced prices! So definitely a good value. The only issue I had with this recent purchase was the track order function. The link in the email didn't work but I noticed that Metroland was down for a few days in between so they might have done an update that didn't get incorporated into the link. However, when I tried the tracking number in their website, it only showed that the item had been picked up and not that it was en route which it must have been as the package arrived at my door two days later. So not a problem with Book Outlet, more of an issue with their delivery company.

Date of experience: January 20, 2023
California
2 reviews
0 helpful votes
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No care for book condition
February 19, 2023

A book arrived damaged; a replacement was sent, shipped inside a plastic envelope which didn't prevent the second book from being damaged. I don't think I can't shop here anymore. Just tired of it. Customer service is very nice, though.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Damage
January 20, 2023

Prices are great delivery times was perfect, but for the most part all of my books were damaged. Folded pages, ripped, black marker on them. I understand the prices are good, but I would still appreciate new condition. Thank you

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Just what I needed!
January 20, 2023

I bought books for as gifts for an event, but I needed a few more. I could no longer find the books where I previously purchased them. I found the Book Outlet on a google search and was very happy to find the books at a better price than my original purchase!

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Ordered a bunch of interesting well reviewed books, journals and other odd & ends. Have purchased multiple times. When buying more than 1-2 books all the books are jammed into a box with no packing material and are very loose. I had soft covers where the front cover was bent in the middle on a right angle from slamming into another book. Another two books wedged inside of each other so interior pages were damaged. Corners of hardcovers freshly crushed. It's a shame, alot of the books would be nearly perfect if not for this shipping damage.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Lots of good reading here
January 20, 2023

Great! Ordering was easy, wide selection, lots of interesting titles

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Affordable books, fast delivery
January 20, 2023

I was able to find 9 books for around $50 - cheaper than my local thrift stores! The delivery was even faster than estimated and all books are in great condition.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Please consider extra features!
January 20, 2023

I would love if I could curate my experience through being able to "block" books I'm not interested in, so I only see new content! I would love a "watch" feature for books I'd like to purchase, should they become available!

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Quick and affordable
January 20, 2023

So many titles to choose from, the prices are incredible and it was delivered very quickly.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Great Prices, Poor Delivery
January 20, 2023

BookOutlet prices are great, books ship in a reasonable time, customer service is good.
The company they ship with - Metroland and their affiliates - is terrible. Tracking is poor, books are delivered before or after business hours, on weekends, holidays, etc. and just left outside. This is an ongoing problem that is not addressed.

Date of experience: January 20, 2023
Canada
1 review
0 helpful votes
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Book Purchase
January 19, 2023

The order, purchase and delivery were great. A couple of the book covers were damaged due to either packaging or handling which was a bit disappointing.
Your prices are amazing. Thank you.

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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NIV Study Bible
January 19, 2023

Wow! Same as the one at my local store but about 40% less cost and delivered right to my door! And in a very short time! Very pleased with the experience. Thank you

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Love this Site
January 19, 2023

I love to treasure hunt through the books to find deals. I am never really sure what I will find but I check this site often and usually find things to purchase.

Date of experience: January 19, 2023

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada