“Seems more scam-ish than professional”

I stumbled upon these free ebooks at boingboing.net and found out that they were just looking for a donation. I thought that this was a great idea, but quickly found out that it was a hassle and seems more scam-ish. I donated what I thought was fair for the ebook. It was a quick and easy transaction, and I thought that I would be emailed my ebook. But I found out that this was just the first step of many to get the ebook. After they had my money, they required that I give them lots of personal information to actually get access to the ebook. It felt like a scam, and it felt like my personal details were then going to be used for telemarketing purposes. I contacted the company and let them know that I would just like a refund. But they informed me that my donation was not refundable, because I clicked on some link within the email. I clicked on the link assuming it was the ebook, but instead it was a link to give much more "required" information and to "purchase" the ebook from their site, using a code to get it for free. At this point, I just wanted my money back, and felt like it was not legitimate. I would not recommend this site until their practices are more transparent and easier to get refunds. It was obvious that I didn't get the ebook, and it was, afterall, a donation for a free ebook. I would have expected a simple refund. I will definitely not use there site in the future.